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Genesis Of North Plainfield

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Latest Reviews
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2023
10
Recall
I was notified my car had a seat belt recall. Genesis automatically ordered the parts and called me to set up an appointment. They were very on top of...
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Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/19/2022
0
Awful all around service
Let’s start with they sell you on the Genesis experience. They didn’t have a loaner car. So had to spend over 2 hours there. Car wash was awful. Looked...
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BN
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BABARENE N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2022
10
Great help
The customer service was great. The waiting area was comfortable And didn’t mind waiting
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Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2022
10
Transition to new Customer Service Person
I must admit that the quality of my experience with Shawn was outstanding. His Skillsin all areras were well matched for the client base of a Genesis...
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JN
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James N.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/28/2022
1
Service Department
Overall poor experience trying to get my G70 in for regular maintenance (oil change/tire rotation). Originally scheduled a valet pickup 4 weeks in advance...
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