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Genesis Of Troy

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(8 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores
5.0
ReScore Average

Business Details

Categories
Contact
(248) 341-9900
No Business Hours Provided

Business Hours

* No Time Zone Provided
1814 Maplelawn Drive Troy, MI 48084
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(8 Reviews)

LW
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Lula W.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
verified customerVerified Customer
Category: Service
Quality Service.
Genesis of Troy provide quality customer service, knowledgeable and friendly staff from the time I schedule my appointment to the time I drive in and hand over my car. Great staff
Recommended

Verified Customer
Bloomfield Hills, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
verified customerVerified Customer
Category: Service
excellent service
work done very welll
Recommended

JR
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James R.
Troy, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020
verified customerVerified Customer
Category: Service
The people.
Unbelievable service, especially in light of the Covid-19 issues.

The staff is amazingly attentive. I love my Genesis. I also appreciate the first class service I receive at the service bay.
Recommended

LW
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Lula W.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020
verified customerVerified Customer
Category: Service
Service and staff.
Excellent all around service.
Recommended

BT
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Bhup T.
West Bloomfield, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2020
verified customerVerified Customer
Category: Service
Excellent service
I am very satisfied with the service!
Recommended

FB
gravatar
Frances B.
Birmingham, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2020
verified customerVerified Customer
Category: Service
Fast service
I always wait for my service to be completed because it’s always done sooner than expected! Very efficient.
Recommended

JR
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James R.
Troy, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2019
verified customerVerified Customer
Category: Service
.......
.....................
Recommended

JY
gravatar
Joe Y.
Fraser, MI
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2019
verified customerVerified Customer
Category: Service
Great service, good personal contact !!
did a great job, on the recall. and delivered my car clean and no dings or dents. good service. will be back.


Thanks, Genesis
W . Yoho
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/21/2019
Category: Service
Did a good job on my G80 Sport 3.3l recall
did a great job on my recalled vehicle and came back clean. and no dents or dings


Thank You
Joe Y
Recommended
CHRISTIAN J L., Service Director from Genesis Of Troy responded on 11/22/2019 03:21 AM

Good morning and thank you for taking the time to complete the review and I appreciate your feedback. I would like to speak with you regarding your experience in hopes to gain more incite into your experience.  I will be reaching out soon by phone this morning.   I look forward to speaking with you.

Best regards,

Chris Lange
Service Director
Suburban Hyundai of Troy
248-731-3470
clange@suburbancollection.com

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