Business Solutions
English Español
SureCritic / Genesis Of West Knoxville
business image

Genesis Of West Knoxville

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(5 Reviews)
27
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
72%
4 stars
12%
3 stars
5%
2 stars
2%
1 star
6%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
27
Net Promoter Score ®

Business Details

Categories
Contact
(865) 693-4550
No Business Hours Provided

Business Hours

* No Time Zone Provided
8729 Kingston Pike Knoxville, TN 37923
Get Directions
Service Department's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(5 Reviews)
Write a Review
Recent Reviews
CL
gravatar
Chan L.
Knoxville, TN
2021 Genesis G70
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/10/2022
verified customerVerified Customer
0
Category: Service
No good
No good
Verified Customer
Knoxville, TN
2020 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020
verified customerVerified Customer
Category: Service
Friendly and thoughtful service.
Pleasant place to bring my car and have it serviced right the first time.
Recommended
ALEX F., Service Manager from Genesis Of West Knoxville responded on 10/21/2020 03:37 AM

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service

Alexander Ferrer
Service Manager
Grayson Hyundai
865-693-4550
aferrer@graysonauto.com
BB
gravatar
Brenda B.
Vonore, TN
2020 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
verified customerVerified Customer
Category: Service
Great service and staff
Sales team and service 100%
Recommended
ALEX F., Service Manager from Genesis Of West Knoxville responded on 09/24/2020 04:27 AM

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service

Alexander Ferrer
Service Manager
Grayson Hyundai
865-693-4550
aferrer@graysonauto.com
BB
gravatar
Bill B.
Knoxville, TN
2020 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
verified customerVerified Customer
Category: Service
First service for Genesis 380T
Good service experience.
Recommended
ALEX F., Service Manager from Genesis Of West Knoxville responded on 09/23/2020 05:30 AM

Thank you for taking the time to complete our survey and for the excellent score. We appreciate your business and hope to see you again for your next service

Alexander Ferrer
Service Manager
Grayson Hyundai
865-693-4550
aferrer@graysonauto.com
GP
gravatar
Gary P.
Knoxville, TN
2019 Genesis G70
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/31/2020
verified customerVerified Customer
Category: Service
Sales staff is very professional
Love the valet service
Recommended
Businesses Near You
Affordable Tire Co
75
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,013 Reviews)
Moore 4 Less
92
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(296 Reviews)
Dalton Collision - Knoxville
83
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1 Review)
AutoXtend
94
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,162 Reviews)
AutoXtend
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(6 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.