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SureCritic / Genesis Of Woodbridge
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Genesis Of Woodbridge

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(4 Reviews)
50
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Score Details

5 stars
61%
4 stars
16%
3 stars
<1%
2 stars
11%
1 star
11%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
3
Total ReScores™
4.7
ReScore™ Average
50
Net Promoter Score ®

Business Details

Categories
Contact
(703) 490-8170
No Business Hours Provided

Business Hours

* No Time Zone Provided
1880 Opitz Boulevard Woodbridge, VA 22191
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Sales Department's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(4 Reviews)
Write a Review
Recent Reviews
MT
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Michael T.
Woodbridge, VA
2022 Genesis Gv80
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/03/2021
verified customerVerified Customer
3
Category: Sales
Not a good dealership
Sales person was all over the place and if it wasn’t for the sales manager, we wouldn’t have purchased from this facility. They are not upfront about the actual price and it wasn’t until negotiations that they informed us of this so-called “market adjustment”. The facility itself is old, run down and not very clean.
ANDY V B. from Genesis Of Woodbridge responded on 11/05/2021 05:59 AM

We greatly appreciate your business. We will be reaching out soon to hear more about your experience. Thank You!

RM
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Robert M.
Woodbridge, VA
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
verified customerVerified Customer
10
Category: Sales
Great car for the price.
We wanted the GV70 based on detailed internet studies of luxury SUVs and YouTube videos as well as a test drive of what we considered the only real competition. The GV70 was far more comfortable with comparable performance characteristics.
KL
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Kyoo L.
Dunn Loring, VA
2022 Genesis Gv70
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/31/2021
verified customerVerified Customer
Category: Sales
Genesis Woodbridge
I had a couple of issues with purchase of Genesis GV70 at the Woodbridge Genesis.
- New vehicle registration process was not clear with plate transfer and emission inspection when delivery of new vehicle; the dealer told me to contact the DMV about it. However a week later, the dealer sent me an email attachment of Virginia Motor Vechicle Registration. The expiration date of this registration shows 09/30/21. New vehicle takes emission inspection 2 months after purchase.
- The dealer sent me a copy of cancelation information for 4 year oil change maintenance. Hope PNC bank adjust monthly payment accordingly.
Although new vehicle delivery process was not transparent at the time of purchase, the general manager exerted all his powers to make it clear.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/28/2021
Category: Sales
Koons Genesis
Looks like an old used car dealer.
Not Recommended
ANDY V B. from Genesis Of Woodbridge responded on 07/28/2021 08:02 AM

We appreciate you choosing Koons Genesis. We will be reaching out to hear more about your experience. 

ANDY V B. from Genesis Of Woodbridge responded on 07/29/2021 06:19 AM

Thank You for taking the time to give us your feedback!

HW
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Harold W.
Clinton, MD
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customerVerified Customer
Category: Sales
Love the GV80
Thanks for the great help!
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