I made the horrible mistake of buying a new 2023 Genesis GV70 and had the car transported to the state I lived. Because I was out of state, the dealership tried to pull one over on me. The contract stipulates all the add-on features that come with the car. Get ready for it: the car didn't have ANY of the contractual items. And it gets better: the car arrived in a deplorable condition - oil marks from their employees all over the car seats, scratches on the interior of a brand new car. Alex (salesman) and Jamie (finance) will stop answering all communications - this is their pattern of behavior as you can see from other reviews. This is contract fraud and misrepresentation at the finest. I'm now going to hire a lawyer, and file complaints with both the Investigations Division of the DMV and Genesis Headquarters. Buying a car from here will be the worst mistake you ever make - don't do it. Listen to all the other reviewers who warned against their shady and illegal business practices. AVOID UNLESS YOU WANT TO HAVE TO HIRE A LAWYER.
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