business image

Genesis Santa Monica

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(126 Reviews)
74
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
6
Total ReScores
4.2
ReScore Average
74
Net Promoter Score ®

Business Details

Categories
Contact
(424) 268-8094

Business Hours

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 7:00 PM
Sat
9:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Pacific Time (US & Canada)
1100 Santa Monica Blvd Santa Monica, CA 90401
Sales Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(126 Reviews)

SJ
gravatar
Steve J.
Orange, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/25/2023
0
Category: Sales
DO NOT RECOMMEND
Genesis Santa Monica has the worst customer service of any car dealership. Been trying to get them to complete DMV paperwork so I can get pink slip and license plate. After countless calls and emails no one has responded to anything. Poor customer service and no follow up.
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