Was told this shop was the best in town. I called and emailed once a week trying to get someone to call me back for 3 months. Finally got someone and brought my car in a month later. After waiting 4 months total I text Jonathan for an update and was told he was with a customer and would call me before they close. It’s now 5:15. I dive up there to get an update and was told we needed to part ways. As I type this I’m sitting outside waiting to get my car back. What a waste of a quarter of a year waiting. So unprofessional.
Update.
After waiting for my car I went back into the shop to ask when it would be ready. Jonathon told me to get the “F” out of his shop and to never bring my piece of “Sh” car back. As another employee brought my car around I went out and tried to explain the situation. At that time Jonathon came storming out of the shop walking towards me. At that point I had no clue what was about to happen so I left.
I’ve reached out to the owner Bret but have had no call back yet.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Update.
After waiting for my car I went back into the shop to ask when it would be ready. Jonathon told me to get the “F” out of his shop and to never bring my piece of “Sh” car back. As another employee brought my car around I went out and tried to explain the situation. At that time Jonathon came storming out of the shop walking towards me. At that point I had no clue what was about to happen so I left.
I’ve reached out to the owner Bret but have had no call back yet.