Import Auto Maintenance LLC

Excellent service. Highly recommended.

Friendly and efficient

Sam and his team are courteous, friendly and always provide great service.

As a first time customer, and someone new to Nashville, I wasn’t sure what to expect. What I found was a family that has quick to get me in, able to shuttle me home, honest about the condition of my car, and helpful about what my next moves need to be. I couldn’t have asked for, or found, a better experience.

I am new to Nashville and I needed some repairs done on my 1999 Volkswagen. I took my car to Import Auto Maintenance.The work was excellent,fast and the cost was very fair..I will always take my car to these guys.
..

The IAM folks continue with their care and commitment- That's what I love about them-! I've been going to IAM since 1995-!

I came across Import Auto over three years ago when I moved to Nashville. They are very knowledgeable on imports and have helped me maintain my Audi. Even have a courtesy shuttle that has made it super easy to drop my car off for the day. Highly recommend and will continue to be a customer for years to come!

IAM brought my car back to life in one day. I’m so relieved!

Excellent communication, good service, friendly folks, etc

Everybody is very kind, good listeners and creative problems solvers

These guys don’t try to sell you what you don’t need. They discussed options with me throughout. Once I’d decided what needed to happen, they quickly got in parts and fixed the problem.

Nice people. Efficient work Good Vslue

Great shop! Always friendly, honest and they do quality work. IAM is my shop of choice.

Knew more about a BMW 128i than the BMW dealership and charged less for the same service. Went over and beyond when tell all what needed to be taken care of for the vehicle to operated correctly .car would not start had it towed from the BMW dealership after paying them $1600 for a starter and it still would not crank. I was able to drive the car home but I will return to get the repairs they suggested.

I took my car in to Import Auto Maintenance with vague starting issues. It could've been any multiple problems. The mechanic, the owner of IAM, the guy that wrote up my paperwork, and another mechanic got involved. They fixed the starting problem, and then found other issues that was causing the problem in the first place. They all invested time and mind power to find problems and fix my car. They did nothing that wasn't ok'd by me. No hidden fees, no made up problems. I still have a power steering problem that they know will be costly but is not dangerous yet, but they said I should anticipate that I will need that fixed eventually. My point is--instead of trying to gouge me, they understood my financial responsibility, but made sure that I am safe. The car is starting great and running great, and I know I have to get that power steering fixed next. I certainly appreciate the understanding that not all customers are made of money, but keeping the customer's safety a priority. If something wasn't right they will not stop till it is right. When you find a decent, honest, caring mechanic---hang on to them tightly. There's fewer of them out there now. IAM is a thinking and caring shop. I wouldn't think about going anywhere else.