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Gervais Auto Exchange

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(53 Reviews)
88
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
1%
3 stars
<1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
88
Net Promoter Score ®

Business Details

About

Welcome to Gervais Auto Exchange in Lowell, Massachusetts! We’re your trusted source for auto repair and service in our area and there’s a reason for that. Our exceptional team of mechanics fix everything from today’s high-tech automobile to yesterday’s more mechanical vehicles.

At Gervais Auto Exchange we’re different from other auto Welcome to Gervais Auto Exchange in Lowell, Massachusetts! We’re your trusted source for auto repair and service in our area and there’s a reason for that. Our exceptional team of mechanics fix everything from today’s high-tech automobile to yesterday’s more mechanical vehicles.

At Gervais Auto Exchange we’re different from other auto repair and service shops in that we provide direct lines of communication. This communication between vehicle owners and our mechanics ensures there are never any surprises. ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(978) 934-9395
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1375 Middlesex Street Lowell, MA 01851-5107
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Affiliations

Gervais Auto Exchange's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(53 Reviews)
Write a Review
Recent Reviews
Verified Customer
Dracut, MA
Acura TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2026
verified customerVerified Customer
10
Best place around! I love it here!
I’ve been a customer for the past 7 years. This place is my only go to place. I won’t go anywhere else. Josh is trustworthy, honest, extremely knowledgeable, and kind. The technicians out back do top notch work and my car has been returned back to me better than when I dropped it off. They’ve even washed it for me a couple times! Under the new ownership everything seems to be the same just LOWER PRICES! In the past when it was Mechanics Direct my repair bills used to be pretty high but I stayed because the quality of work they provided. The building is nicely painted and they have a waiting room again!! Haven’t been able to wait for my car ever since Covid. The TV is a nice touch and Josh showed me how to work everything. I enjoyed a nice up of coffee from their coffee bar and watched “Live with Kelly and Mark”. This place is amazing and won’t go anywhere else. Thank you Josh and the crew at Gervais Auto Exchange !
Manager from Gervais Auto Exchange responded on 05/26/2026 10:59 AM

Thank you for the incredible review! We appreciate you and your family's business for all these years. We will continue to keep up the great work.

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