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SureCritic / Gettel Genesis Of Charlotte Co
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Gettel Genesis Of Charlotte Co

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6 Reviews)
100
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Score Details

5 stars
86%
4 stars
6%
3 stars
4%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores™
3.7
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(941) 676-3680
No Business Hours Provided

Business Hours

* No Time Zone provided
1950 Tamiami Trail Punta Gorda, FL 33950
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6 Reviews)
Write a Review
Recent Reviews
CB
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Charles B.
Punta Gorda, FL
2017 Genesis G80
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
verified customerVerified Customer
Category: Service
Problem solved
Everyone did their best to resolve my problems
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/16/2020
Category: Service
Appointment not kept by dealer
Had an appointment but when I arrived the parts weren't in. Service dept. should have let me know before my wife and I each drove an hour round trip.
Recommended
MICHAEL M., Service Manager from Gettel Genesis Of Charlotte Co responded on 07/21/2020 10:03 AM

I am very sorry for the issues with parts that you had during your visit. I will get with Amber and we definitely will do whatever we need to do so you are not inconvenienced again. We can pickup and deliver a vehicle for you or whatever you need. We certainly know you have better use of your time than driving back and forth here. Hope you and your family are staying safe.  Have a great day and again I sincerely apologize. 

Mike Mcdade
Service Manager
Gettel Hyundai of Charlotte County
941-639-1155
mmcdade@gettel.com
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