Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

715 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 1 day ago

Reviews


BB
BILL B.
Colonial Heights, VA
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great service and quality work
They go above and beyond to make sure your needs are meet and in a timely manner.

PS
PHIL S.
Petersburg, VA
Mazda CX-9
Verified
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10/14/2018
Reliable/Prompt
Greg and company do a fantastic job with providing quick, very reasonable quotes and complete assigned tasks promptly. They stayed in touch with service updates. In addition they maintain service records and send out service reminders.

PP
PATE P.
Chester, VA
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
A Very Credible Business-Better than Mercedes Midlothian
The compressor failed for the 2nd time on my wife's Mercedes E320. I previously had the compressor replaced at Mercedes Midlothian in September of 2016 and the repair was just shy of 2 years. Mercedes would not extend the warranty and replace the compressor. As a result, I went to Gladin's and he performed the work and replaced the compressor. I had the air struts replaced at Gladin's in March 0f 2017 and they did outstanding work. Therefore, I trusted Greg Gladin over Mercedes Benz and will highly recommend them to anyone. He is fair and provides quality work. Mr. Gladin has a solid team of automotive professionals which is a rare commodity these days. I really appreciate them.

AC
ALEX C.
Waverly, VA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Always great service
Gladin always provides friendly caring service. My questions are always answered in a way that is understood.

MB
Maureen B.
Staunton, VA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Maureen said that she would recommend this business for service. The staff were all very nice.
This review was collected via phone interview by Customer Research Inc.

JH
JAMES (JIM) H.
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Great Service
Service was timely and well performed as promised.

DT
DON T.
Petersburg, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Excellant Service
I was down on the side of the road and one phone call Gregg and Connie got me on the road again. my tire was repaired and I was riding again in less than an Hour and a Half. Impressive in any year but really impressive for this day and time. Thanks Guys

LP
Leviticus P.
Disputanta, VA
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Leviticus said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CP
C.e. P.
Prince George, VA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
C.E. said the customer service and expertise at the business was beyond ordinary. The staff was funtastic to be around.
This review was collected via phone interview by Customer Research Inc.

DW
DANNY W.
Petersburg, VA
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Best In The Business
Greg and Connie are the very best in the business and they only repair what needs to be repaired--so if you think your vehicle has an issue, take it to them and rest assured it will be taken care of at a price that cannot be beaten for professional repair! I would never take my vehicles any other place!!

LD
LENITA D.
Petersburg, VA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
The customer service is the best!!!
I love taking my car here. Greg lets you know exactly what's wrong and he also provides options of how to take of the problem. I feel 100% confident having my car serviced here.

WB
WAYNE B.
Petersburg, VA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Friendly
Friendly service and timely service.

MS
MARION S.
Petersburg, VA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
good and complete service
wonderful friendly service. make me feel very important.

KV
KEN V.
Petersburg, VA
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Integrity
Honest and dependable work.

BB
BILL B.
Colonial Heights, VA
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Gladin Automotive service
Great service as usual.

RF
RICHARD F.
Chester, VA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
As always...
As always, excellent service from great people!

TH
THIERRY H.
Richmond, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Friendly and welcoming.
This place is great because the atmosphere is friendly and welcoming.
I am pleased with the service provided and will surely recommend friends and family members to the service.

MM
MONEAKE M.
Petersburg, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Great business
I’ve think Gladin is absolutely great. I have been to auto shops that I feel like I have been ripped off but I did not once feel like that at gladin and I have been there multiple times .

CB
Christopher B.
Ellicott City, MD
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Christopher said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

TS
Tobias S.
2, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Tobias said the staff got his vehicle done on time. They communicated well and he was given some money for a car wash.
This review was collected via phone interview by Customer Research Inc.

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