Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

734 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 7 days ago

Reviews


GC
GEORGE C.
Hopewell, VA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Service Performed at Gladin Automotive
Great and prompt service. They provided additional "Good to know Information" that was very helpful.

PS
PHIL S.
Petersburg, VA
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Reliable/Prompt
Gladden provided quick, expert service to replace a tail light assembly!

KB
KAREN B.
Disputanta, VA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
The people who work there are a remarkable group of great, honest people
I highly recommend Glad in Automotive. I've always had great service, honest answers about what's going on with my vehicles & the integrity of the people is my number one reason.

AB
ANGELA B.
Carson, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
VERY ACCOMMODATING
THEY ARE VERY WILLING TO HELP ANY IN MEANS. I WAS VERY SATISFIED WITH THE SERVICE I RECEIVE NOVEMBER 29, 2018. I WILL USE THEM ANYTIME AND I HAVE ALREADY RECOMMEND THEM TO MY FAMILY. THANK YOU FOR BEING SO ACCOMMODATING AND PLEASANT.

DM
Delbert M.
Petersburg, VA
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Delbert said the owners take care of their customers very well and their service is always good.
This review was collected via phone interview by Customer Research Inc.

DW
DANNY W.
Petersburg, VA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Greatest In the Whole State of Virginia
Our car needed service---I did not even think about it--called and went straight to Gladin!!! I would not trust my vehicles to anyone else! Greg and Connie are kinda like family! They are honest and fair in everything they do.
If you take your vehicle here, you WILL not regret it!!!

PG
PATRICIA (TRICIA) G.
Chester, VA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Annual car inspection
Very efficient, polite customer service from all of the workers.

WF
WAYNE F.
Waverly, VA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Great place to take your car or truck.
Great place to take your car or truck for service. Honest and Professional folks. The Best of the Best shops around. They care about your car or tuck and will point out any unknown flaws that may need attention in the future. Always on time with appointments etc. Great place to take your car or truck for service. 5 Star Rating!

JB
JAMES (JIM) B.
Disputanta, VA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
State inspection
Had a state inspection done along with a tire balance and rotation, and alignment. One small glitch which was explained and I was basically in and out the door in a little over an hour. Greg and his guys are really good at what they do, and if detailed explanations are needed, they can do that too.

EM
EDNA M.
Church Road, VA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
HHR maintenance
Always pleased with service I receive from Gladin Automotive. Always at the ready when I need service which I appreciate very much.

JJ
JONATHON J.
Disputanta, VA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
There when we need them.
They are always there to help get our cars back in shape when we need them. They greet everyone who comes in by first names. We appreciate their services for the last 12 years or so.

JP
Joe P.
Disputanta, VA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Joe said he has dealt with them forever. They have good service and good quality. Also they are the best in the area.
This review was collected via phone interview by Customer Research Inc.

DW
Daniel W.
Petersburg, VA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Daniel said the service was awesome. The service was fair.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Petersburg, VA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Robert said the business's employees did a good job. He has always recommended them.
This review was collected via phone interview by Customer Research Inc.

SK
Shiraz K.
Chester, VA
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Shiraz said that the place was timely, friendly and clean.
This review was collected via phone interview by Customer Research Inc.

RC
Refugio c.
Disputanta, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Refugio said they did a good job and he was pleased.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Petersburg, VA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
James said the business has never given him any problems all the years he has gone to them.
This review was collected via phone interview by Customer Research Inc.

BB
BILL B.
Colonial Heights, VA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great service and quality work
They go above and beyond to make sure your needs are meet and in a timely manner.

PS
PHIL S.
Petersburg, VA
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Reliable/Prompt
Greg and company do a fantastic job with providing quick, very reasonable quotes and complete assigned tasks promptly. They stayed in touch with service updates. In addition they maintain service records and send out service reminders.

LP
Lee P.
Chesterfield, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Lee said the business is very timely. They take the time to explain what is wrong. They include the customer in decision-making of the work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 734 in total