Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

3151 Reviews

ReScore Reviews™ (101)

ReScore
Overall Rating 4.772275/5Overall Rating 4.772275/5Overall Rating 4.772275/5Overall Rating 4.772275/5rating 4.772275
Original
Overall Rating 2.2499968/5Overall Rating 2.2499968/5rating 2.2499968rating 2.2499968rating 2.2499968
94% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
Huntertown, IN
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2019 Category: Service
Quick service
Quick service

MS
Margie S.
Fort Wayne, IN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Car serviced at Glenbrook
Always a satisfied customer great staff great customer service.
Dan B. from Glenbrook Hyundai responded on 04/19/2019

Thanks !


Verified Customer
Huntertown, IN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Quick Service
I was told it would be an hour and a half. But it was less than an hour which was great.
Dan B. from Glenbrook Hyundai responded on 04/19/2019

Thank you!


KW
Kawanna W.
Fort Wayne, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Customer service
Dependable and courteous.
Dan B. from Glenbrook Hyundai responded on 04/19/2019

Thank you


KL
Kecia L.
Indianapolis, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Service review
The employees are nice. I like the fact that I didn’t have to make an appointment to get my oil change.
Dan B. from Glenbrook Hyundai responded on 04/19/2019

Thank you stay dry!


JP
Joseph P.
Fort Wayne, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Recall on 4/10
Expedited, professional service
Dan B. from Glenbrook Hyundai responded on 04/17/2019

Thank you!


PR
Patrick R.
Fort Wayne, IN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Always get excellent service.
Easy in and easy out for general service. No appointment needed.
Dan B. from Glenbrook Hyundai responded on 04/17/2019

Thank you!


Verified Customer
Fort Wayne, IN
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Helps to know what you want done
Appt made through Hyundai corporate. Researched TSB on my own which was very important to overall fix. Avoided diagnostic charge and initial suggestion that new $1200 transmission might be needed. Got in and out in under 90 minutes and less than $150. Service staff was very friendly and courteous.
Dan B. from Glenbrook Hyundai responded on 04/16/2019

Thank you!


MS
Michael S.
Huntertown, IN
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Fast friendly service
Very competent very clean very thorough
Dan B. from Glenbrook Hyundai responded on 04/16/2019

Thank you!


JH
Jacknee H.
Fort Wayne, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great
I have to go back because they are doing excellent work.
Dan B. from Glenbrook Hyundai responded on 04/16/2019

Thank you!


AB
Andrea B.
Avilla, IN
2014 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Excellent
Very friendly and efficient!
Dan B. from Glenbrook Hyundai responded on 04/16/2019

Thanks !


Verified Customer
Monroeville, IN
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
overcharging!
I think the prices for your "extra" items when I go in for a oil change is crazy. For instance the two bulbs by my License plate were out and they wanted to change them and the cost for "each bulb" for $14.95. I went to a local place and got the bulbs total for 2 was less than $2.50. That is over charging your customers. Stuff like this makes a person get upset and want to go elsewhere. I had a total of 3 bulb out this time and would have been charged $44.85 and got them less then $3.50.
Dan B. from Glenbrook Hyundai responded on 04/16/2019

Thank you!


KC
Kelle C.
Fort Wayne, IN
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Service
Service is great.
Dan B. from Glenbrook Hyundai responded on 04/16/2019

Thank you!


JM
Jeff M.
Huntertown, IN
2013 Hyundai Accent
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/15/2019 Category: Service
Incomplete
Car engine light came back on less than a week after I was told it was fixed.
Dan B. from Glenbrook Hyundai responded on 04/16/2019

We will be in tocu soon

Dan B. from Glenbrook Hyundai responded on 04/16/2019

Thank you for brining you car back in. We understand how frustrating intermittent problems are. We will figure this out


CS
Catherine S.
Fort Wayne, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Oil change was quick...staff was great
Even though there was an issue with the oil plug and I had to bring it back, you got me in quickly and fixed...
Dan B. from Glenbrook Hyundai responded on 04/15/2019

Thank you


Verified Customer
Fort Wayne, IN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Great customer service!
Although our car took some time to get parts and get fixed, the whole process was easy. We were provided a vehicle and that was a huge relief.
Dan B. from Glenbrook Hyundai responded on 04/15/2019

Thank you!


WC
William C.
Fort Wayne, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Friendly--Helpfull
Helpfull in explaining what is going on
Dan B. from Glenbrook Hyundai responded on 04/12/2019

Thank you!


Verified Customer
Fort Wayne, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/11/2019 Category: Service
Poor service
Incomplete service...after receiving check out sheet that stated the inspection service was completed yet my tire light was still on....Now I wonder if I actually had an oil change????
Dan B. from Glenbrook Hyundai responded on 04/12/2019

The service manger will be in contac today


Verified Customer
Nappanee, IN
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Service
,
Dan B. from Glenbrook Hyundai responded on 04/12/2019

Thank you!


Verified Customer
Huntington, IN
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
Over all
Very good service
Dan B. from Glenbrook Hyundai responded on 04/11/2019

Thank you we think she does great work