Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

2681 Reviews

ReScore Reviews™ (84)

ReScore
Overall Rating 4.7619038/5Overall Rating 4.7619038/5Overall Rating 4.7619038/5Overall Rating 4.7619038/5rating 4.7619038
Original
Overall Rating 2.2926809/5Overall Rating 2.2926809/5rating 2.2926809rating 2.2926809rating 2.2926809
94% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


RT
Rolayne T.
Fort Wayne, IN
2012 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Okay Service
Battery and oil change in about 3 hours. Excellent customer service.

MR
Michael R.
Fort Wayne, IN
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Always courteous and efficient.
They got me in for oil change with no appointment and completed work in a timely manner.

Verified Customer
Fort Wayne, IN
2011 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Dependable
I wasn't feeling well during the visit so it's hard to do a review. I got my oil changed and every thing seems good.

RF
Richard F.
Fort Wayne, IN
2012 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Outstanding Service - As Always
Thank you Jenny and Justin
Dan B. from Glenbrook Hyundai responded on 09/18/2018

Thank you . Try to keep cool.


CM
Colleen M.
Angola, IN
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great warranty and great service department!
Justin Stump handled every part of my transaction with expertise and professionalism. He’s outstanding at his job!
Dan B. from Glenbrook Hyundai responded on 09/18/2018

Thank you for the kind words!


TR
Tom R.
Fort Wayne, IN
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Connor Fox made my first visit wonderful
Connor Fox worked so hard for me. He ran to my car to get my file on my Hyundai dealer in Chicago. He read all my 7 years of regular services to see what I needed done for my car. He informed me what would be the best to start with, which I did and told me the next time I could choose another service so not to spend all my money at once.
Connor sat down with me in the waiting room and was very polite, kind and most helpful. I’m glad I had him and hope I can have in each visit. A very nice young man! Thank you so much.
Janel Ryan
Elantra 2013
Dan B. from Glenbrook Hyundai responded on 09/17/2018

Thank you have a great week!


MM
Marc M.
Fort Wayne, IN
2012 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Fast reliable service
Reliability and prompt service. Friendly staff makes for a good business.
Dan B. from Glenbrook Hyundai responded on 09/17/2018

Thank you!


AW
Amanda W.
Leo, IN
2016 Hyundai Elantra
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/16/2018 Category: Service
Left the dip stick up
Customer service representatives were very nice however the mechanics left the dipstick up when I got home and lifted the hood there was oil everywhere.
Dan B. from Glenbrook Hyundai responded on 09/17/2018

We will be in contact today. We sure don't ever want these things to happen. We will do our best to correct this for you.

Dan B. from Glenbrook Hyundai responded on 09/18/2018

Again very sorry for the mistake . We are very happy you will let us correct it


Verified Customer
Fort Wayne, IN
2005 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Service
Good customer service.
Dan B. from Glenbrook Hyundai responded on 09/17/2018

Thank you


JP
Janet P.
Fort Wayne, IN
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
regular maintenace
went for Oil change no pressure for more services, the young employee was helpful in getting me an air filter for my car and put it in no extra charge just good friendly service
Dan B. from Glenbrook Hyundai responded on 09/17/2018

Thank you


DD
Debra D.
Huntington, IN
2007 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Service department
As always Justin Stump did a great job of taking care of us during the process of having our car serviced.
Dan B. from Glenbrook Hyundai responded on 09/14/2018

Thanks have a great weekend


GP
Geoffrey P.
Auburn, IN
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
oil change service
service was completed quickly and correctly
Dan B. from Glenbrook Hyundai responded on 09/14/2018

Thamk you!


Verified Customer
Warsaw, IN
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Excellant service!!!
Everything went very smooth and was treated courteously.
Dan B. from Glenbrook Hyundai responded on 09/14/2018

Thank you


RW
Ryan W.
Columbia City, IN
2015 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Great Service!
Very fast service.
Dan B. from Glenbrook Hyundai responded on 09/12/2018

Thank you!


Verified Customer
Fort Wayne, IN
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Simple oil change
The oil was changed in a professional manner
Dan B. from Glenbrook Hyundai responded on 09/12/2018

Thank you!


KC
Keith C.
Fort Wayne, IN
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Happy with the Happy Car Store
Always professional and friendly service. I appreciated the updates on my car during it's service. I have purchased 3 Hyundais from this dealership been very pleased with all of them. During about 15 years of dealing with Glenbrook Hyundai I have never had less than 5 star service. The cars themselves have always exceeded my expectations as well.
Dan B. from Glenbrook Hyundai responded on 09/12/2018

Thanks see you next visit!


Verified Customer
Fort Wayne, IN
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Service Excellent
Service was quick and done correctly.
Dan B. from Glenbrook Hyundai responded on 09/12/2018

Thank you for your business


JA
Jeffrey A.
Hoagland, IN
2008 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
On the Spot Service Done Right!
Thanks for your courteous service staff. You know what you're doing with my Hyundai, and get it done right!
Dan B. from Glenbrook Hyundai responded on 09/11/2018

Thanks enjoy the blue sky's today!


DD
Donna D.
Fort Wayne, IN
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Great Place
Your courtesy, kindness, and efficiency. Thanks!
Dan B. from Glenbrook Hyundai responded on 09/11/2018

Thank you !!


Verified Customer
New Haven, IN
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
customer
very good service
Dan B. from Glenbrook Hyundai responded on 09/11/2018

Thanks !!!