Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 3508 Reviews )

ReScore Reviews™ (113)

ReScore
Overall Rating 4.7168142/5Overall Rating 4.7168142/5Overall Rating 4.7168142/5Overall Rating 4.7168142/5rating 4.7168142
Original
Overall Rating 2.2410743/5Overall Rating 2.2410743/5rating 2.2410743rating 2.2410743rating 2.2410743
95% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


SJ
Susan J.
Fort Wayne, IN
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Oil change
N/a

Verified Customer
Fort Wayne, IN
2011 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Great job!
Quick service! And great job!
Dan B. from Glenbrook Hyundai responded on 11/14/2019

Great to hear. Thank you!


JL
John L.
Spencerville, IN
2009 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Service at Hyundai
As always, very good service and the personnel there are always helpful When ever I need service done on my vehicle, I will go the this Hyundai dealer.
Dan B. from Glenbrook Hyundai responded on 11/11/2019

Thank you very much!


NM
Nikki M.
Fort Wayne, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019
Excellent Customer Service
Anyone looking for a new car? If so go see Gentry Holland at Glenbrook Hyundai. He is awesome and you couldn't ask for a better experience. He is very positive, energetic and won't let you down no matter what. He not only got me into a brand new car but one with a payment I can afford!
Dan B. from Glenbrook Hyundai responded on 11/08/2019

Thank you


HM
Helda M.
Fort Wayne, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019
Excellent Customer Service
Anyone looking for a new car? If so go see Gentry Holland at Glenbrook Hyundai. He is awesome and you couldn't ask for a better experience. He is very positive, energetic and won't let you down no matter what. He not only got me into a brand new car but one with a payment I can afford!
Dan B. from Glenbrook Hyundai responded on 11/08/2019

Thank you we really appreciate. The kind words! 


MB
Michael B.
Decatur, IN
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
As always.
As always job done right the first time,. Done/delivered on time.
Dan B. from Glenbrook Hyundai responded on 11/08/2019

Thank you!


LS
Linda S.
Auburn, IN
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Great service
Appreciate staffs repair suggestions and follow thru with repairs.
Dan B. from Glenbrook Hyundai responded on 11/07/2019

Thank you !


DF
Dorothy F.
Fort Wayne, IN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Fantastic vehicle and fantastic dealership
My last two brand new vehicles I bought from Glenbrook Hyundai, my reasoning was Hyundai’s are well built and fantastic vehicles and my second reason is the service department at Glenbrook. Justin and his team are on top of everything.
Dan B. from Glenbrook Hyundai responded on 11/06/2019

Thank you for the kind words


GP
Geoffrey P.
Fort Wayne, IN
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
OIL CHANGE SERVICE REVIEW
convenient, did not need appointment and was completed in a timely manner
Dan B. from Glenbrook Hyundai responded on 11/06/2019

Thank you!


AB
Andrea B.
Avilla, IN
2014 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
great as usual!
Awesome service as usual!!
Dan B. from Glenbrook Hyundai responded on 11/06/2019

Great news Thank you


SM
Sarah M.
Pierceton, IN
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2019 Category: Service
Oil Change, Alignment, & New Tires
The service department did a great job w/ my recent visit. It was raining out, so I didnt expect a car wash, but I would have expected a better clearning/vaccuming on the inside of the car.
Dan B. from Glenbrook Hyundai responded on 11/06/2019

Thank you for the inputs will be passed along to the team


Verified Customer
Fort Wayne, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
.,,,,,,,,,,,,,,,,,,,,,,whatever
/
Dan B. from Glenbrook Hyundai responded on 11/06/2019

Thank you


KD
Kathe D.
Garrett, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Very good service, with good people.
I like the service I get when I stop in or have an appointment
Dan B. from Glenbrook Hyundai responded on 11/06/2019

Thank you!


JR
Joyce R.
Fort Wayne, IN
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Great service.
I've always been treated great.
Dan B. from Glenbrook Hyundai responded on 11/04/2019

Great Thank you have a great week !


TC
Thomas C.
Fort Wayne, IN
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Good service. Friendly staff.
Pleased with the work they did on my vehicle.
Dan B. from Glenbrook Hyundai responded on 11/01/2019

Thank you have a great weekend !


JH
Jeannie H.
Churubusco, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Sonata
Friendly and courteous greeting upon arrival by Connor. Ashley was the behind the counter person who took care of me during my appointment. She also is an asset to Glenbrook Hyundai. Kept me informed during my three hours needed to complete the recalls on my Sonata. Professional, Caring .
Dan B. from Glenbrook Hyundai responded on 10/31/2019

Thank you!


DH
Debra H.
Markle, IN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019 Category: Service
Oil change
Very fast service. Thank you
Dan B. from Glenbrook Hyundai responded on 10/28/2019

Thank you!


KS
Kathy S.
Huntertown, IN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019 Category: Service
Communication
Diagnostic ran needed to be in a comment with repair appointment so everyone knows when checking in.
Dan B. from Glenbrook Hyundai responded on 10/28/2019

Thank you!


LR
Lloyd R.
Fort Wayne, IN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
Professional, at the top of their game!!!
Every visit is the same, excellent!!!
Dan B. from Glenbrook Hyundai responded on 10/28/2019

Great! Thank you


JS
Joseph S.
Roanoke, IN
2007 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/26/2019 Category: Service
Left car withe grease on door panel, window and wires exposed
Not impressed by over all experience for the price they charged.
Dan B. from Glenbrook Hyundai responded on 10/28/2019

We will be in touch today to see where we could do better for you and our other guests