Global Collision - Boulder

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

68 Reviews

97% Would Recommend
Latest Review about 7 years ago

Reviews


DM
DOENT M.
Granby, CO
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/15/2011
horrible
Hit a deer right before christmas, so the insurance company recommend here. This was the WORST possible place to ever take your car. It took my car being in the shop 4 times and 3 months later I now have to take it back because the paint is peeling off from the spot it already was before. K would reconsider taking your to this place. It will be in worse condition once its done then when it went in! Your better off doing the work yourself.

LM
Lucas M.
CO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2011 Category: Collision
Lucas said he was completely satisfied with the quality of the body work, however, he is currently waiting on a part that needs to be ordered. They need to order a cigarette lighter cap and it got mixed up when they ordered it before. His vehicle was returned in a clean condition, but there was glass in the gaps of the trunk. He didn't know if the business needed to get into the trunk, so he is not sure if they even noticed the glass at all.

MK
Matthew K.
CO
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2011 Category: Collision
Matthew said he rated his overall satisfaction with Global Collision a 4 due to a longer wait period than he thought.

JR
Jennifer R.
CO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2011 Category: Collision
Jennifer said there's an air bubble in the paint job. She would like to bring her vehicle back to this business sometime this week.

MD
Marcus D.
CO
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2011 Category: Collision
Marcus said he picked up the vehicle and found a scratch mark on the freshly painted door. The paint does not match and there are some imperfections, but he chose not to elaborate.

JR
Jarret R.
CO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2011 Category: Collision
Jarret said when he picked up his vehicle, there was a spot which they didn't buff out. He brought it to their attention and they fixed it for him right away. After they did that, everything was perfect and his vehicle was ready 3 days earlier than the time it was promised.

RH
Rae H.
CO
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/14/2011 Category: Collision
Rae stated that the business never promised a day the repairs would be completed, but she felt that a week and a half was too long.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
CO
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2011 Category: Collision
Ken said they forgot to service a damper for the door and there was a locking mechanism that wasn't working right for the rear passenger door. They had to reorder parts, so his vehicle was late. He was out of town, so he is unsure exactly how long the delay was. He said he thinks it was maybe 3 days late. Otherwise, they did a good job.
This review was collected via phone interview by Customer Research Inc.

TB
Timothy B.
CO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2011 Category: Collision
Timothy said the vehicle was clean and looked like new. He has already recommended this facility to others.
This review was collected via phone interview by Customer Research Inc.

SA
Scott M A.
CO
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2011 Category: Collision
Scott said he had to return the vehicle a couple of times due to a problem with a part. He chose not to elaborate on what the problem was. It was discovered the part needed to have a bolt attached to it.
This review was collected via phone interview by Customer Research Inc.

BH
Betsy H.
CO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2011 Category: Collision
Betsy said her vehicle was ready 1 day late because they were busy and running behind schedule.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
CO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2011 Category: Collision
Joseph said that he would like to thank everyone for a job well done.
This review was collected via phone interview by Customer Research Inc.

NW
Nancy W.
CO
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/01/2011 Category: Collision
Spoke with Lily. She said she was completely satisfied with the work, but she had to return a couple days later because they forgot to put the grill back on. Lily noticed after she'd driven a couple hundred feet the grill was lying there, but she had to get to work. Overall she rated 3 overall because they didn't call with updates, and they didn't notify her it would take longer. She'd given them her number and they were calling her mother. The man she dealt with blamed it on Geico, but she thought that was kind of a cop out because she thought the Geico representative was good. The vehicle was supposed to be ready Thursday but it wasn't ready until Monday, and she had to call on Friday to find that out. There was just a mix-up with communication, and Lily noted she was saying this only because the business asked for feedback. The work they did was excellent, and her vehicle was beautiful.
This review was collected via phone interview by Customer Research Inc.

SL
Sonam L.
CO
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/01/2011 Category: Collision
Sonam gave a rating of 4 for the overall experience because the process of coordinating a number of family errands, returning the rental vehicle, and traveling 20 to 30 miles picking up the repaired vehicle caused a lot of stress. He said he would not return to this business or recommend it because he lives too far away. He did compliment the good workmanship.
This review was collected via phone interview by Customer Research Inc.

VS
Victoria S.
CO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2011 Category: Collision
Victoria said no paint work was done. Overall, a good job was done.
This review was collected via phone interview by Customer Research Inc.

XL
Xavier L.
CO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2011 Category: Collision
Xavier said there was no paint work done.
This review was collected via phone interview by Customer Research Inc.

PJ
Paul J.
CO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2011 Category: Collision
Paul said the quality of the body work was amazing and he would definitely recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

CA
Charline A.
CO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2011 Category: Collision
Spoke with Chris. He said he would recommend this business for service, however, it depends on the nature of the condition, because insurance companies like to push their own recommendations.
This review was collected via phone interview by Customer Research Inc.

RR
Ralph R.
CO
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2011 Category: Collision
Ralph said there is one issue that concerns him. There is a noise coming from the right front bumper of the vehicle. He has not contacted them about this yet. Other than that, they did a great job.
This review was collected via phone interview by Customer Research Inc.

CS
Christopher S.
CO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2011 Category: Collision
Christopher said the business did a great job. Jeff was the most professional person he has ever worked with and he was very grateful for the good experience.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 68 in total