Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1319 Reviews

99% Would Recommend
Latest Review about 12 hours ago

Reviews


DM
David M.
Slingerlands, NY
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2019
Quick reliable service
Gochees has been a go-to auto and tire shop for many years

SR
Susan R.
Delmar, NY
Volkswagen Tiguan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2019
Higher what makes it great
I really appreciate that I didn’t have to wait long , and They r very courteous

Verified Customer
Delmar, NY
GMC Sierra 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2019
Great service
Making the appointment was easy with friendly staff. All of the work was done well. My only concern was I have light colored seats which were streaked with dirt from the tech sliding in to the vehicle and that the floor was covered with grease.

Verified Customer
Albany, NY
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2019
Great service
Able to get needed appt. quickly and work done professionally - vet flexible

MO
Megan O.
Delmar, NY
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2019
Mo
Great customer service and competitive prices

BM
Brendan M.
Delmar, NY
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
Brendan said the hourly rate at this business was more expensive than other facilities. They were family owned.
This review was collected via phone interview by Customer Research Inc.

CK
Claudia K.
Slingerlands, NY
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018
Great service.
Gochee's staff always do great work and quickly.

DM
Dylan M.
Delmar, NY
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Dylan said the business had a very friendly staff. However, he said the business did not have his vehicle done by the end of the day as promised.
This review was collected via phone interview by Customer Research Inc.

JS
John P. S.
Delmar, NY
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2018
wee done
Well done on short notice, and finished ahead of time.

PG
Peg G.
Slingerlands, NY
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2018
Clean,friendly...my dog and I love it.
Not your fault, but the indicator light FLAT TIRE always comes on after I leave the shop and reach the Four Corners whenever I have the snow tires put on or taken off. I have to come back and have it reset.

JN
Jeremy N.
Delmar, NY
Honda Fit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Spoke with Jane. She said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Chatham, NY
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017 Category: Service
John said he appreciates the mechanic because he found the problem, and he recommended a solution.
This review was collected via phone interview by Customer Research Inc.

JT
Julie T.
Delmar, NY
Honda Fit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/01/2017 Category: Service
Julie said they did their job well.
This review was collected via phone interview by Customer Research Inc.

EC
Earnest C.
Delmar, NY
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017 Category: Service
Earnest said overall he had a good experience. It was a little bit difficult trying to get answers, but he did get them.
This review was collected via phone interview by Customer Research Inc.

SE
Steve E.
Delmar, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2017 Category: Service
Steve said the business provided good service. However it took longer than he thought it would.
This review was collected via phone interview by Customer Research Inc.

SM
Susan M.
Delmar, NY
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2017
Friendly service always
Also very convenient and reasonable cost

DW
David W.
Guilderland, NY
Suzuki Forenza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2017 Category: Service
David said he thought he had a tire problem but his vehicle is still having some problems. So what he took it in for was not fixed. It was not like the staff did not try and they did take the vehicle for a test drive after the service.
This review was collected via phone interview by Customer Research Inc.

BW
Bret W.
Albany, NY
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2017 Category: Service
Bret said the staff was pretty responsive throughout the day. They were asked to look at two things. When he went to pick up his vehicle they had only looked at one thing. He was under the impression that both things would have been diagnosed. It would have been nice to have both things diagnosed.
This review was collected via phone interview by Customer Research Inc.

WL
Warren L.
Delmar, NY
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2017 Category: Service
Warren said he was scheduled for a 1:15 pm appointment. The technician did not return until 1:30 pm. He was there for a state inspection and thought the service would start on time. The service was good and everyone treated him well.
This review was collected via phone interview by Customer Research Inc.

AV
Al V.
Delmar, NY
Toyota Paseo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2017
1997 Toyota Paseo
Relacement pf leaking fuel tank done quickly and professionally after lengyhly wait for parts to arrive. Cost was on the high side.