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Good Year® Car Care

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(727 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
76
Net Promoter Score ®

Business Details

About

Our number one goal has always been complete satisfaction for customers in Chicago, IL, Evergreen Park, IL, Oak Lawn, IL, and surrounding areas. Our car repair shop has a longstanding reputation for quality repairs. Whether you need routine auto maintenance services or necessary car repairs, contact us online or visit us during business Our number one goal has always been complete satisfaction for customers in Chicago, IL, Evergreen Park, IL, Oak Lawn, IL, and surrounding areas. Our car repair shop has a longstanding reputation for quality repairs. Whether you need routine auto maintenance services or necessary car repairs, contact us online or visit us during business hours. ...more

Categories
Tire Sales and Repair, Auto Repair, Car Maintenance
Contact
(773) 887-1111

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 6:00 PM
Sun
closed
* Central Time (US & Canada)
1818 E 87th St Chicago, IL 60617
Good Year® Car Care's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(727 Reviews)

Verified Customer
Chicago, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2024
verified customerVerified Customer
9
Reliable Service
My service visit at Good Year was pleasant and informative. The guys at the service desk and the mechanic that worked on my car, were very knowledgeable about my car’s needs, and gave helpful suggestions for when I seek to purchase another vehicle in the future. The young man at the service desk, was willing to show me in detail, what the problem was on my vehicle, and had the mechanic show me where the problem was. I really appreciated him, taking the time to show me the problem visibly, while my car was mounted up in the air. I have always been impressed with them extending that to me, when working on my car. I believe this Good Year auto shop really cares about customer satisfaction, and the quality of their work.
Jimmy from Good Year® Car Care responded on 04/22/2024 06:08 AM

Thank you for sharing your positive experience with us during your recent service visit at Goodyear. We are thrilled to hear that you found our service to be efficient and informative. 

Our team take pride in being knowledgeable about our customers car needs and providing valuable suggestions to help you make informed decision, both for you current vehicle and future purchases. We believe that transparency and education are key components of excellent customer service. 

We are delighted to hear that you appreciated the effort our service desk personnel  and mechanics put into explaining the issue with your vehicle. We understand the importance of showing our customers the specific problems and solution in a clear and visual manner, and we are glad that you found it helpful. 

At Goodyear, customer satisfaction and the quality of or our work are top priories, We are dedicated to delivering exceptional service and ensuring that you feel confident and informed throughout the process. Thank you for choosing us for you auto repair needs and for recognizing our commitment to customer care. We look forward to serving you again in the future. If you have any question or need further assistance, please don't hesitate to reach out. Thank you! 

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