Graham's Towing And Auto Repair


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

265 Reviews

99% Would Recommend
91% Business Response
Latest Review 8 days ago
Sam M. on 04/13/2018
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Spoke with Sam's wife. She said the staff did what was promised, and when she had a problem after the service they made it right.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 04/06/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Kathy B. on 03/31/2018
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Kathy said the staff did a good job. They always service her vehicle in a timely manner.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 03/29/2018
Review Created: 03/31/2018
This review was collected via phone interview by Customer Research Inc.
Kegan R. on 03/31/2018
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Kegan said the business did a good job.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 03/29/2018
Review Created: 03/31/2018
This review was collected via phone interview by Customer Research Inc.
Jason H. on 03/30/2018
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Jason said the service was accommodating. His vehicle was in and out the same day.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 03/26/2018
Review Created: 03/30/2018
This review was collected via phone interview by Customer Research Inc.
Judy R. on 03/29/2018
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"Stands behind your product"
Great, friendly place
Vehicle: Ford Ranger
Service Date: 03/23/2018
Review Created: 03/29/2018 05:20 PM
Walter R. on 03/27/2018
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Walter said that the staff are very good to him, and they did an excellent job on his last vehicle.
Vehicle: Buick Skylark
Category: Service
Service Date: 03/23/2018
Review Created: 03/27/2018
This review was collected via phone interview by Customer Research Inc.
Amanda W. on 03/26/2018
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Amanda said they did an excellent job.
Vehicle: Ford F-150
Category: Service
Service Date: 03/23/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Mike M. on 03/25/2018
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"Great business "
Had them replace engine and they done a great job would reccomend to anyone
Vehicle: Ford Edge
Service Date: 03/20/2018
Review Created: 03/25/2018 02:15 PM
Beau J. on 03/22/2018
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Beau said they always perform good service.
Vehicle: GMC Acadia
Category: Service
Service Date: 03/19/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
John S. on 03/13/2018
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Spoke with Donna. She said the staff were nice and did an excellent job as far telling them what was wrong with their vehicle. They just forgot to call them to notify them it took awhile.
Vehicle: Ford F-150
Category: Service
Service Date: 03/08/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
JAMIE C. at Graham's Towing And Auto Repair responded on 03/16/2018

Thank you for your feedback and we apologize for the miscommunication

Sandy F. on 03/12/2018
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Sandy said the business and Jamie were great.
Vehicle: Pontiac G6
Category: Service
Service Date: 03/07/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
JAMIE C. at Graham's Towing And Auto Repair responded on 03/16/2018

Thank you for your business and feedback.

JoAnn S. on 03/08/2018
Recommended badge inactive Recommended
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"Poor communication"
I was very disappointed that no one contacted me that you needed more information to replace my running board. I made the appointment almost 2 weeks ago. I am selling my truck and cannot do that until the almost rusted completely through running board is replaced. I could have brought the truck in for you to look at or even sent you a picture, if that is what you needed. I am a 75 year old woman pulling myself up into my truck because I am afraid to step on the running board.
Also, I noticed a spot under my truck this morning. I believe it may be a oil spot after the oil change yesterday. It is too cold to go out and check it out, but I hope it is not a problem with the oil change.
I recommended you to a neighbor of mine, and he had his truck out of service for days because a gas line was spliced? Really?
Vehicle: Dodge Pickup
Service Date: 03/07/2018
Review Created: 03/08/2018 05:00 AM
JAMIE C. at Graham's Towing And Auto Repair responded on 03/16/2018

Thank you for your feedback and business.  We apologize for the poor communication. We are working with the office staff to do better with relaying information to the customers. 

Vickie H. on 03/01/2018
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"Oil Change"
We needed an oil change, stopped by to schedule an appointment. They were able to get us in the next day. Took our car's VIN#, found 2 recalls, gave us a printout of needs, which we took to our dealer. On the day of our appointment, service was prompt, reasonably priced. They did a thorough check up of the car, including fluid levels, tire tread depth. We we're very pleased. I have referred friends there before, will do so again.
Vehicle: Dodge Charger
Service Date: 02/28/2018
Review Created: 03/01/2018 11:05 PM
JAMIE C. at Graham's Towing And Auto Repair responded on 03/16/2018

Thank you for your business and feedback.  We appreciate it.

Aaron S. on 02/24/2018
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Aaron said the staff provided great service, and everything is running great.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 02/22/2018
Review Created: 02/24/2018
This review was collected via phone interview by Customer Research Inc.
JAMIE C. at Graham's Towing And Auto Repair responded on 03/16/2018

We appreciate your business and feedback.

Mike M. on 02/22/2018
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"Great business "
Would recommend to any one very great staff and friendly
Vehicle: Ford Edge
Service Date: 02/21/2018
Review Created: 02/22/2018 12:28 PM
JAMIE C. at Graham's Towing And Auto Repair responded on 03/16/2018

Thank you for your positive feedback and business.  We truly appreciate it.

Carl S. on 02/22/2018
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Carl said the staff have always given him great service.
Vehicle: Nissan Frontier
Category: Service
Service Date: 02/16/2018
Review Created: 02/22/2018
This review was collected via phone interview by Customer Research Inc.
JAMIE C. at Graham's Towing And Auto Repair responded on 03/16/2018

Thank you for your business and positive feedback.

Barbara L. on 02/06/2018
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Barbara said the business was responsible and quick to fix the issue on her vehicle.
Vehicle: Ford Expedition
Category: Service
Service Date: 02/02/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
JAMIE C. at Graham's Towing And Auto Repair responded on 03/16/2018

Thank you for your continued business and positive feed back

Freda L. on 02/02/2018
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Freda said since her last visit her vehicle has been running fine.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 01/31/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
JAMIE C. at Graham's Towing And Auto Repair responded on 03/16/2018

Thank you for your business and positive feed back.  We appreciate it.

Mary G. on 01/30/2018
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Mary said this business has always treated her well.
Vehicle: Ford Expedition EL
Category: Service
Service Date: 01/26/2018
Review Created: 01/30/2018
This review was collected via phone interview by Customer Research Inc.
JAMIE C. at Graham's Towing And Auto Repair responded on 02/05/2018

Thank you for your business and postive feed back.

Jonathan O. on 01/24/2018
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Jonathan said the business was able to work and negotiate payments with him, and he had a fluid experience.
Vehicle: Dodge Caliber
Category: Service
Service Date: 01/19/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
JAMIE C. at Graham's Towing And Auto Repair responded on 02/05/2018

Thank you for your business.  We look forward to your business.

Displaying Review 1 - 20 of 265 in total