ReScore Reviews™ (8)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
97% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
I was waited on as soon as I got in. Everyone is very friendly and helpful. Waiting area is very comfortable
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 04:26 PM
Raymond S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service as always"
The Staff are always positive, friendly, and helpful along with great service.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/16/2017 08:08 AM
Kristin B. at Grappone Hyundai responded on 10/16/2017

Thank you for the awesome review! I will share your kind words with our team and we look forward to seeing you again. Have a wonderful day!!

Kristin
Grappone Hyundai Service

John B. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"polite and dedicated personnel "
Excellent
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/15/2017 07:04 AM
Kristin B. at Grappone Hyundai responded on 10/16/2017

Thank you for the awesome review! We look forward to seeing you again. Have a wonderful day!!

Kristin
Grappone Hyundai Service

Zeb F. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly"
The service person I spoke to answered all my questions and explained everything. He gave me an estimated time things would be done and they finished early.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/13/2017 05:02 PM
Kristin B. at Grappone Hyundai responded on 10/16/2017

Thank you for the great review and for sharing your experience with us. We look forward to seeing you again. Have a wonderful day.

Kristin
Grappone Hyundai Service

Cheryl E. on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They have popcorn machine in the waiting room "
Happy with service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/12/2017 02:14 PM
Kristin B. at Grappone Hyundai responded on 10/16/2017

Thank you for the great review! We look forward to seeing you again. Have a wonderful day.

Kristin
Grappone Hyundai Service

NORMAN G. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice job!"
Nice job as always, good service and truck return clean. (no greasy hand prints)
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 12:07 PM
Kristin B. at Grappone Hyundai responded on 10/16/2017

Thank you for the awesome review and for sharing your thoughts with us. I will share your kind words with our team. We look forward to seeing you again. Have a wonderful day!

Kristin
Grappone Hyundai Service

Adrienne Z. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent job!"
They have always been courteous and efficient.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/11/2017 12:39 PM
Kristin B. at Grappone Hyundai responded on 10/12/2017

Thank you for the awesome review!  We look forward to seeing you again. Have a great day!

Kristin
Grappone Hyundai Service

Robert H. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good atmosphere and people helpful "
Good atmosphere and people very helpful and polite
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 10:45 AM
Kristin B. at Grappone Hyundai responded on 10/12/2017

Thank you for the great review and for sharing your experience with us. We look forward to seeing you again. Have a wonderful day!

Kristin
Grappone Hyundai Service

Mario A. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and friendly great service"
Excellent
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/11/2017 06:41 AM
Kristin B. at Grappone Hyundai responded on 10/12/2017

Thank you for the awesome review!!!!  We look forward to seeing you again. Have a great day!

Kristin
Grappone Hyundai Service

Patrice G. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, timely service with good communication with customer"
Professional, timely service with good communication with customer
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/09/2017 02:46 PM
Kristin B. at Grappone Hyundai responded on 10/11/2017

Thank you for the great review and for sharing your experience with us. We look forward to seeing you again. Have a wonderful day!

Kristin
Grappone Hyundai Service

Jeffrey S. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great"
Great service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/09/2017 04:36 AM
Kristin B. at Grappone Hyundai responded on 10/09/2017

Thank you for the great review! We look forward to seeing you again. Have a wonderful day!

Kristin
Grappone Hyundai Service

Eleanor F. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service review"
easy scheduling, mutli-ponit inspection with each service, knowledge of customer representative.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/08/2017 10:44 AM
Kristin B. at Grappone Hyundai responded on 10/09/2017

Thank you for the great review and for sharing your experience with us. We look forward to seeing you again. Have a wonderful day!

Kristin
Grappone Hyundai Service

Lena S. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fabulous service department!"
Grappone Hyundai service is the Very Best! Would not take my Azera anywhere else. Mike Towne and Brandon Rae are the best.
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/06/2017 03:24 PM
Kristin B. at Grappone Hyundai responded on 10/09/2017

Thank you for the amazing review! I will share your comments with Mike, Brandon, and our team. We look forward to seeing you again. Have a fantastic day!

Kristin
Grappone Hyundai Service

Maje D. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great Service!"
Always consistently great service, communication and value for the money!
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/06/2017 01:47 PM
Kristin B. at Grappone Hyundai responded on 10/09/2017

Thank you for the great review! I will share your kind words with our team. We look forward to seeing you again. Have a wonderful day!

Kristin
Grappone Hyundai Service

Verified Customer on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Everyone was friendly and courteous and job was done in a timely manner
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/06/2017 01:37 PM
Kristin B. at Grappone Hyundai responded on 10/09/2017

Thank you for the great review and for taking the time to share your experience with us. We look forward to seeing you again. Have a wonderful day!

Kristin
Grappone Hyundai Service

Verified Customer on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Mike is always there for me when I need service, he is very knowledgeable about our families cars and goes above and beyond to make sure things get done in a timely manner.
Vehicle: 2014 Hyundai Elantra Co
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/06/2017 04:31 AM
Kristin B. at Grappone Hyundai responded on 10/09/2017

Thank you for the amazing review! I will share your kind words with Mike and our team. We look forward to seeing you again. Have a fantastic day!

Kristin
Grappone Hyundai Service

Dennis M. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As always!"
As always, I walk away from Grappone feeling like somebody cares about me.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/04/2017 01:50 PM
Kristin B. at Grappone Hyundai responded on 10/09/2017

Thank you for the awesome review and comment. I will share your kind words with our team and we look forward to seeing you again. Have a wonderful day!

Kristin
Grappone Hyundai Service

Verified Customer on 10/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"My review"
I didn’t have to pay for it.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/04/2017 12:56 PM
Kristin B. at Grappone Hyundai responded on 10/09/2017

Thank you for the great review! We look forward to seeing you again. Have a wonderful day!

Kristin
Grappone Hyundai Service

Leslie V. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistency!"
Same excellent service visit after visit.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/03/2017 03:37 PM
Kristin B. at Grappone Hyundai responded on 10/04/2017

Thank you for the awesome review!! We look forward to seeing you again. Have a wonderful day!

Kristin
Grappone Hyundai Service

Louise L. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service and relaxing atmosphere while waiting for service to be completed in waiting lounge"
Very prompt in getting your car in at the designated appointment time; and pretty accurate on length of time it takes to complete the service. Great customer service
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/03/2017 01:35 PM
Kristin B. at Grappone Hyundai responded on 10/04/2017

Thank you for the great review and for sharing your experience with us. We look foward to seeing you again. Have a wonderful day!

Kristin
Grappone Hyundai Service

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