Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96
5.0

( 48 Reviews )

100% Would Recommend
Latest Review 4 days ago

Reviews


CP
CRAIG P.
Chevrolet Uplander
Verified Customer
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11/11/2019
You need hire someone to work as a service writer and be in the office I had to come back the next day to pay and there were 2 others that need help and waited or walked out.
You need to hire someone to be a service writer and Cashier I had to come back the next day to pay there were two other people waiting Betty the waited or walk out.

Verified Customer
Saint Marys, KS
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019
Great People and Great Service!!!
I have total confidence in Gray’s Auto Repair. They go out of their way to complete the job! Thank you!!

CS
Chris S.
Kansas
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Chris said his experience was fine and he does a lot of business with this facility.
This review was collected via phone interview by Customer Research Inc.

KM
KATIE M.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Very friendly
Always very helpful. Speedy on any repairs I’ve needed done. Very reasonable prices for repairs.

DB
DONNA B.
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019
Great customer service
Isaiah is a great customer service guy. I appreciated that he called to keep me updated on what they were doing.

DW
Don W.
Saint Marys, KS
Mazda B2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Don said that the place did a good job and only did what he asked, they didn't go looking for more work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

BS
Bobby S.
Saint Marys, KS
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019
Customer Service
Gray's Auto has kept my vehicles running and in good repair for over 10 years now. Customer service, knowledge and price point are the things that keep me coming back time after time.
Thanks Gray's Auto for going above and beyond for me as a customer!

RH
Rebecca H.
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
The Good Guys
They give fast, friendly service and reasonable rates.

AE
A.J. E.
Saint Marys, KS
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2019
The work gets done right
Work gets done correctly

BJ
BEVERLY J.
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Wow
Great service. Always willing to take a quick look at vehicle when you stop cause there you think you might have a problem.

JM
Jenna M.
Kansas
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Jenna said that her husband does all of this stuff. He knows them personally. They are personable and the employees work with them They give good service. She and her husband really like them.
This review was collected via phone interview by Customer Research Inc.

CA
CAROLINE A.
Saint Marys, KS
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019
Spectacular service!!!
The work is quick and thorough by competent and qualified people.

Verified Customer
Ford Taurus
Verified Customer
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09/27/2019
Fair and Honest
Gray's gave me an honest estimate and were able to fix my car's problem at a fair price. They were hospitable and obliging- they worked around my work schedule to get my car in. I plan on going back to them for any future services.

ER
Emily R.
Kansas
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Emily said the business always did great work.
This review was collected via phone interview by Customer Research Inc.

SM
SCOTT M.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019
Diesel truck repair
I was very impressed with their service. They kept us informed as to how the repair was proceeding. 01 Duramax had been diagnosed at chevy for something else and they found the problem.

CW
Cynthia W.
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Great customer service.
Speedy, considerate, accomodating, and friendly folks. A great place to go.

JB
Jodi B.
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Honest and friendly
Have always got good service
Honest about repairs and not dishonest by fixing things that do not need it
Not the handiest for me but worth it for the service

JP
Jeremy P.
Saint Marys, KS
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019
Fantastic
Fast repairs and reasonable pricing. Great customer service, always feel like a priority when bringing a vehicle down. Definitely recommend if needing anything small or large worked on.

Verified Customer
Saint Marys, KS
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019
Good service fare prices
Fast and honest service, at a fare price

JH
Josh H.
Saint Marys, KS
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
Great job
Fast job good price

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