Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1071 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 days ago

Reviews


BS
Brad S.
Lake Villa, IL
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Brad said the employees did a great job and were pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

BR
Bill/linda R.
Lindenhurst, IL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Bill said he trusts the staff's advice at this business. The work is very good. All of his scheduled maintenance for his vehicle is done at this business. He has even brought in donuts for the staff. He is able to drop off his vehicle for service and walk home.
This review was collected via phone interview by Customer Research Inc.

MS
Milos S.
Illinois
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Milos said he's happy with the service.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
Lindenhurst, IL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Bill said he trusts the staff's advice at this business. The work is very good. All of his scheduled maintenance for his vehicle is done at this business. He has even brought in donuts for the staff. He is able to drop off his vehicle for service and walk home.
This review was collected via phone interview by Customer Research Inc.

MS
Milos S.
Illinois
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Milos said he's happy with the service.
This review was collected via phone interview by Customer Research Inc.

DM
Dan M.
Lindenhurst, IL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Dan said he had no problems with his service.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Illinois
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Mike said the staff are always very responsive and easy to deal with.
This review was collected via phone interview by Customer Research Inc.

AS
Alvin S.
Waukegan, IL
Chrysler Pacifica
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/28/2018 Category: Service
Alvin said the service was excellent but there was a small leak so he had to return the vehicle.
This review was collected via phone interview by Customer Research Inc.

RH
RENEE/JOE/ALEX H.
Lindenhurst, IL
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Convenient and Reliable
We take our family vehicles here often and are rarely ever in disarray. Firestone seems very knowledgeable with what they do and everything they have tinkered with has run smoothly.

JM
Jim M.
Lindenhurst, IL
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Jim said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

GN
GEORGE N.
Lake Villa, IL
Chevrolet Uplander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Curtious and thurough
Curtious and thurough in explaining the problem.

ST
SAM T.
Lindenhurst, IL
Ram Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018
GREAT FAST SERVICE
love the way they always help and find time to service your car .

MW
Mike W.
Lindenhurst, IL
Chevrolet Express Cargo Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Mike said he got in right away for service and it was fast.
This review was collected via phone interview by Customer Research Inc.

RG
Ron G.
Lindenhurst, IL
Pontiac Montana SV6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Ron said the business didn't have the tires available immediately. This cause the service to take an extra day longer than expected.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Delray Beach, FL
Chevrolet Express Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
David said they schedule his appointment and they are always on time. He likes to go there.
This review was collected via phone interview by Customer Research Inc.

CC
Crissy C.
Harwood Heights, IL
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Crissy said the staff was great. She came in with a question that was honestly answered.
This review was collected via phone interview by Customer Research Inc.

RH
Randy H.
Lindenhurst, IL
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Randy said the employees fixed his tire.
This review was collected via phone interview by Customer Research Inc.

JC
Jason C.
Lindenhurst, IL
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Jason said the employees were easy to deal with, and the service was great.
This review was collected via phone interview by Customer Research Inc.

KB
kerri B.
Lindenhurst, IL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Kerri said the service is always good.
This review was collected via phone interview by Customer Research Inc.

TC
Tony C.
Illinois
Chrysler 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Tony said Tim, the owner was great and Nicole, the lady at the counter was very nice.
This review was collected via phone interview by Customer Research Inc.