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Kaizen Collision Center - Midtown

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(4 Reviews)
47
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Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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(402) 551-6000
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4103 Leavenworth St Omaha, NE 68105-1003
Kaizen Collision Center - Midtown's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(4 Reviews)


JJ
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Joshua J.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/17/2022
verified customer Verified Customer
5
Fine repair but delayed repairs and poor communication
Quoted at 6-7 days for the repair, I reached out after day 7 to figure out what was going on after no communication. Said there were additional repairs. Ended up taking a month in the shop. The repairs seem fine but little to no communication.
Ricky T. from Kaizen Collision Center - Midtown responded on 06/24/2022 12:06 PM

Joshua, Good Afternoon - 

Thank you for your feedback, I'm glad to hear that you're satisfied with the repairs. I do apologize for the lack of communication and will reinforce our standards of providing world class customer service; communication is key to ensure you're aware of your vehicle's status. I hope you'll consider us for your future needs and give us the opportunity to prove ourselves.

-Ricky

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