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Kaizen Collision Center - Midtown

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(5 Reviews)
50

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
50
Net Promoter Score ®

Business Details

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Contact
(402) 551-6000
No Business Hours Provided

Business Hours

* No Time Zone Provided
4103 Leavenworth St Omaha, NE 68105-1003
Kaizen Collision Center - Midtown's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(5 Reviews)

JJ
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Joshua J.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/17/2022
verified customerVerified Customer
5
Fine repair but delayed repairs and poor communication
Quoted at 6-7 days for the repair, I reached out after day 7 to figure out what was going on after no communication. Said there were additional repairs. Ended up taking a month in the shop. The repairs seem fine but little to no communication.
Ricky T. from Kaizen Collision Center - Midtown responded on 06/24/2022 12:06 PM

Joshua, Good Afternoon - 

Thank you for your feedback, I'm glad to hear that you're satisfied with the repairs. I do apologize for the lack of communication and will reinforce our standards of providing world class customer service; communication is key to ensure you're aware of your vehicle's status. I hope you'll consider us for your future needs and give us the opportunity to prove ourselves.

-Ricky

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