Green Family Hyundai

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309-277-8002
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Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1164 Reviews

5 star
79%
4 star
12%
3 star
3%
2 star
1%
1 star
1%

ReScore Reviews™ (28)

ReScore
Overall Rating 4.6428539/5Overall Rating 4.6428539/5Overall Rating 4.6428539/5Overall Rating 4.6428539/5rating 4.6428539
Original
Overall Rating 2.10714/5Overall Rating 2.10714/5rating 2.10714rating 2.10714rating 2.10714
96% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews

DA
Doug A.
Rock Island, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
josh. your sèrvice writer makes sure everything is ok.
Excellent service.
Recommended
Ryan W. from Green Family Hyundai responded on 11/21/2018

Thank you for the 5 star review!  We really appreciate your feedback and your business.  If there is anything you ever need please just let us know.

Have a great day!

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

KS
Kimberly S.
Moline, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018 Category: Service
Professional service
Very satisfied
Recommended
Ryan W. from Green Family Hyundai responded on 11/20/2018

We appreciate your positive feedback and it was a pleasure working with you during your recent service visit at Green Family Hyundai.  Feel free to contact us with any questions or concerns.

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

Verified Customer
Moline, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Good service
Service as expected. They've got my business.
Recommended
Ryan W. from Green Family Hyundai responded on 11/20/2018

Thank you for the 5 star review!  We really appreciate your feedback and your business.  If there is anything you ever need please just let us know.

Have a great day!

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

KJ
Krista J.
East Moline, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Customer service
It’s always easy to get an appointment and the wait during service work is never unreasonable.
Recommended
Ryan W. from Green Family Hyundai responded on 11/20/2018

Thank you for the great 5 star review!  I am so glad you had a great experience with us here at Green Family Hyundai.  If there is anything you need before your next service just let us know.

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

Verified Customer
Rock Island, IL
2008 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018 Category: Service
All right
Thought it would take two days, but stretched from Monday early to late on Friday.
Recommended
Ryan W. from Green Family Hyundai responded on 11/20/2018

Thank you for choosing Green Family Hyundai and for taking the time to respond to our survey. I apologize for your extended service visit. Feel free to contact us with any questions or concerns.

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

YR
Yvonne R.
Moline, IL
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Santa Fe 2009
Service Department advisor Josh Lopshire was excellent. He explained what needed to be done to my vehicle, things that I should be concerned about to keep my vehicle in good condition. Personal thank you to Josh
Recommended
Ryan W. from Green Family Hyundai responded on 11/13/2018

Thank you for choosing Green Family Hyundai and for taking the time to respond to our survey.  Feel free to contact us with any questions or concerns.

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

JK
Jeffrey K.
Geneseo, IL
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Honest, friendly people.
Green Family Hyundai always makes me feel welcome when I call or visit. They are always friendly and they answer my questions honestly.
Recommended
Ryan W. from Green Family Hyundai responded on 11/13/2018

Thank you for the 5 star review!  We really appreciate your feedback and your business.  If there is anything you ever need please just let us know.

Have a great day!

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

JW
John W.
Davenport, IA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great place to do business!!
Always helpful, prepared, thorough and thoughtful. The team (Sales & Service) at Green Family Hyundai are always ready to help. They do so willingly and with a smile on their faces. Great place to do business!!
Recommended
Ryan W. from Green Family Hyundai responded on 11/13/2018

We appreciate your positive feedback and it was a pleasure working with you during your recent service visit at Green Family Hyundai.  Feel free to contact us with any questions or concerns.

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

MO
Matthew O.
East Moline, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Prompt warranty / recall service
I always get contacted whenever there is a recall on my vehicle and they perform the repairs as quickly as they can.
Recommended
Ryan W. from Green Family Hyundai responded on 11/13/2018

Thank you for the great feedback!  We really appreciate the time you’ve taken to complete the survey. As always, feel free to respond with ANY questions or concerns.

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

JB
James B.
East Moline, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Sonata oil change + warranty work
everything went fine
Recommended
Ryan W. from Green Family Hyundai responded on 11/13/2018

Thank you for choosing Green Family Hyundai and for taking the time to respond to our survey.  Feel free to contact us with any questions or concerns.

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

Verified Customer
Silvis, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great Service
Fast friendly (love ya Annie) service as usual!
Recommended
Ryan W. from Green Family Hyundai responded on 11/13/2018

Thank you for taking the time to leave us such a great review!  We appreciate your business and we look forward to seeing you again soon.  If you need anything at all please just let me know.

Thanks again!

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

Verified Customer
Davenport, IA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Good service, nice people
Quick service and free car washes, would recommend.
Recommended
Ryan W. from Green Family Hyundai responded on 11/13/2018

Thank you for the 5 star review!  We really appreciate your feedback and your business.  If there is anything you ever need please just let us know.

Have a great day!

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

AB
Ann B.
Geneseo, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Another Great Visit!
I have all my service and routine maintenance work done at Green’s Hyundai. Josh does a great job of scheduling and completing work as quickly as possible. I really appreciate quick efficient work because I wait while the work is being done. Another successful visit!
Recommended
Ryan W. from Green Family Hyundai responded on 11/13/2018

We appreciate your positive feedback and it was a pleasure working with you during your recent service visit at Green Family Hyundai.  Feel free to contact us with any questions or concerns.

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

MH
Max H.
Bettendorf, IA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Friendly helpful service
Friendly helpful service
Recommended
Ryan W. from Green Family Hyundai responded on 11/13/2018

Thank you for choosing Green Family Hyundai and for taking the time to respond to our survey.  Feel free to contact us with any questions or concerns.

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

Verified Customer
Rock Island, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/05/2018 Category: Service
clean
clean
Recommended
Ryan W. from Green Family Hyundai responded on 11/06/2018

Thank you for taking the time to respond to our survey. I will be contacting you soon to find out how we can better improve our service with your input.  As always, feel free to contact us anytime with questions or concerns.

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

EW
Elizabeth W.
Coal Valley, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Love this place.
Everyone is friendly. Service is fast and very reasonably priced.
Recommended
Ryan W. from Green Family Hyundai responded on 11/13/2018

Thank you for the great 5 star review!  I am so glad you had a great experience with us here at Green Family Hyundai.  If there is anything you need before your next service just let us know.

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

MM
Mario M.
Le Claire, IA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
EXCELLENT SERVICE VERY PROFESSIONAL
This is my second vehicle Hyundai that I owen, my experience has been excellent at Green Hyundai the Guarantee is great and the service very professional. I totally recomend them.
Recommended
Ryan W. from Green Family Hyundai responded on 11/06/2018

Thank you for taking the time to leave us such a great review!  We appreciate your business and we look forward to seeing you again soon.  If you need anything at all please just let me know.

Thanks again!

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

SL
Stephanie L.
Galesburg, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Customer Service
Great customer service
Recommended
Ryan W. from Green Family Hyundai responded on 11/01/2018

Thank you for the great feedback!  We really appreciate the time you’ve taken to complete the survey. As always, feel free to respond with ANY questions or concerns.

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

JG
John G.
Moline, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
BEST SERVICE DEPARTMENT IN QUAD CITY
GOT MY CAR SERVICED AND WASHED AND NO UNNECESSARY UPSELLING.note to sales department-stop using worn out sales tactics. If I ask for the out the door price, just give the best price and I will make a decision. Note to sales managers-come down from that ivory palace in the corner of the dealership and answer the questions the salesperson can't answer. I hope this has been helpful.
Recommended
Ryan W. from Green Family Hyundai responded on 10/31/2018

Thank you for the great feedback!  We really appreciate the time you’ve taken to complete the survey. As always, feel free to respond with ANY questions or concerns.

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com

Verified Customer
Davenport, IA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Friendly place
Friendly service and they work hard to fet your service done in a timely manner.
Recommended
Ryan W. from Green Family Hyundai responded on 10/31/2018

Thank you for taking the time to leave us such a great review!  We appreciate your business and we look forward to seeing you again soon.  If you need anything at all please just let me know.

Thanks again!

Ryan Whitlock
Service Manager
Green Family Hyundai
309-277-8815
rwhitlock@greencc.com