Green Family Hyundai


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

769 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 4.5499995/5Overall Rating 4.5499995/5Overall Rating 4.5499995/5Overall Rating 4.5499995/5rating 4.5499995
Original
Overall Rating 2.1/5Overall Rating 2.1/5rating 2.1rating 2.1rating 2.1
95% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Friendly people
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/04/2017
Service Type: Repair
Review Created: 12/09/2017 07:11 PM
Randy S. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
In and out in no time with no complications. Always confident and courteous people to deal with in service as well as sales. Complete satisfaction with everyone involved a Green Hyundai
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/09/2017 11:51 AM
Glenn B. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
I took the car in for a routine oil change. Service was fast and the staff was friendly. Service area was very clean, neat and well organized.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/08/2017 06:11 PM
Karla T. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is stellar"
Service staff were very helpful and friendly and the maintenance was completed I a timely manner.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/08/2017 04:47 PM
Kathleen S. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent aervice"
As always, timely, excellent service from Josh and all involved. Thank you
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/07/2017 05:38 PM
Ryan W. at Green Family Hyundai responded on 12/08/2017

Kathleen, we appreciate your positive feedback and it was a pleasure working with you during your recent service visit at Green Family Hyundai.  Feel free to contact us with any questions or concerns.

                     

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

James B. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"seat belt check........service was quick and excellent"
Josh and his crew do an excellent job....
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/07/2017 11:31 AM
Ryan W. at Green Family Hyundai responded on 12/08/2017

James, we're glad to hear everything went well for you on your visit!  Thank you for taking time to complete the survey.  Questions or additional comments... don't hesitate to contact us.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Verified Customer on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality staff and service "
Always helpful
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 04:53 PM
Ryan W. at Green Family Hyundai responded on 12/08/2017

We appreciate your positive feedback and it was a pleasure working with you during your recent service visit at Green Family Hyundai.  Feel free to contact us with any questions or concerns.

                     

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Donald R. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent friendly service"
excellent
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/24/2017
Service Type: Repair
Review Created: 12/05/2017 11:33 AM
Ryan W. at Green Family Hyundai responded on 12/08/2017

We appreciate your positive feedback and it was a pleasure working with you during your recent service visit at Green Family Hyundai.  Feel free to contact us with any questions or concerns.

                     

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

John H. on 12/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"the work was done in the time estimated"
they covered it under warranty and in a timely manner
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/05/2017 10:57 AM
Ryan W. at Green Family Hyundai responded on 12/08/2017

Thank you for choosing Green Family Hyundai and for taking the time to respond to our survey.  Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Sidy D. on 12/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Keep it up"
Good people, I came in a day before my appointment and they took care of me without saying anything
Vehicle: 2005 Hyundai Sonata
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/04/2017 04:32 PM
Ryan W. at Green Family Hyundai responded on 12/06/2017

Sidy, thank you for choosing Green Family Hyundai and for taking the time to respond to our survey.  Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Verified Customer on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Same day service"
Same day service. Called in the morning, and I’m by the afternoon. Timely service, and even was shuttled home while it was completed!!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/04/2017 02:07 PM
Ryan W. at Green Family Hyundai responded on 12/06/2017

We’re glad to hear everything went well for you on your visit!  Thank you for taking time to complete the survey.  Questions or additional comments... don't hesitate to contact us.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

George K. on 12/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It was excellent "
But I didn’t receive car wash tickets like before
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 11/27/2017
Service Type: Repair
Review Created: 12/04/2017 07:15 AM
Ryan W. at Green Family Hyundai responded on 12/04/2017

Mr. Kham, thank you for choosing Green Family Hyundai and for taking the time to respond to our survey.   Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Veronica M. on 12/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient & pros"
Each employee is knowledgeable, considerate, truthful and professional.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 11/28/2017
Service Type: Repair
Review Created: 12/03/2017 04:44 PM
Ryan W. at Green Family Hyundai responded on 12/06/2017

Thank you for the great feedback!  We really appreciate you taking the time to complete the survey. As always, feel free to respond with ANY questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Larry R. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Treatment"
Overall very good.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/24/2017
Service Type: Maintenance
Review Created: 12/02/2017 10:22 AM
Ryan W. at Green Family Hyundai responded on 12/06/2017

Thank you for choosing Green Family Hyundai for your recent service visit!  Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Verified Customer on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/24/2017
Service Type: Maintenance
Review Created: 12/01/2017 08:53 PM
Ryan W. at Green Family Hyundai responded on 12/04/2017

Thank you for choosing Green Family Hyundai for your recent service visit!  Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Terry L. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2 Big thumbs up"
This was an oil change on my wifes car, she said make sure to give Josh & his crew 2 big thumbs up!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/01/2017 06:10 PM
Ryan W. at Green Family Hyundai responded on 12/04/2017

Terry, we're glad to hear everything went well for you on your visit!  Thank you for taking time to complete the survey.  Questions or additional comments... don't hesitate to contact us.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Timothy P. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service is EXCELLENT!!!!"
I have to give props to the customer service that always exceeds mu expectations at your location! You guys do a fantastic job of recommending items to be repaired and explaining what the costs are associated with them. They are always friendly and want to do a satisfactorily job everytime I bring my car im to get it serviced!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/01/2017 11:18 AM
Ryan W. at Green Family Hyundai responded on 12/04/2017

Timothy, thank you for the great feedback!  We really appreciate you taking the time to complete the survey. As always, feel free to respond with ANY questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Verified Customer on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees "
Employees
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 11/30/2017 11:15 AM
Ryan W. at Green Family Hyundai responded on 11/30/2017

Thank you for choosing Green Family Hyundai and for taking the time to respond to our survey.  Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Ericka B. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My hyndai"
I was very pleased with the work done on my car.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/24/2017
Service Type: Repair
Review Created: 11/28/2017 07:53 PM
Ryan W. at Green Family Hyundai responded on 11/30/2017

Thank you for choosing Green Family Hyundai for your recent service visit!  Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

PAULETTE S. on 11/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Self"
Clean
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/24/2017
Service Type: Maintenance
Review Created: 11/28/2017 06:48 PM
Ryan W. at Green Family Hyundai responded on 11/30/2017

Paulette, we appreciate your feedback and it was a pleasure working with you during your recent service visit at Green Family Hyundai.  Feel free to contact us with any questions or concerns.

                     

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

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