Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

2949 Reviews

ReScore Reviews™ (53)

ReScore
Overall Rating 4.3207532/5Overall Rating 4.3207532/5Overall Rating 4.3207532/5Overall Rating 4.3207532/5rating 4.3207532
Original
Overall Rating 1.9811321/5rating 1.9811321rating 1.9811321rating 1.9811321rating 1.9811321
94% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


JK
Jennifer K.
Nilwood, IL
2016 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Great service.
All of the service guys are wonderful. And Josh Stampf is the best ever in sales. Takes very good care of you way beyond the sale. Thanks Green!!!
MATT S. from Green Hyundai responded on 05/25/2018

Hi Jennifer,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to improve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future.


Matt Spain
Assistant Service Manager
Green Hyundai


Anonymous avatar
Verified Customer
Springfield, IL
2017 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Good job!
My service was completed in a timely manner.
MATT S. from Green Hyundai responded on 05/25/2018

Hello,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to improve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future.


Matt Spain
Assistant Service Manager
Green Hyundai


DD
Donald D.
Springfield, IL
2015 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Quality Service
Fast and prompt service
MATT S. from Green Hyundai responded on 05/25/2018

Hi Donald,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to improve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future.


Matt Spain
Assistant Service Manager
Green Hyundai


JM
Joseph M.
Springfield, IL
2016 Hyundai Tucson
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Cleanliness, quick service
Needed door fixed, delivered service on time as promised, very clean service area
MATT S. from Green Hyundai responded on 05/25/2018

Hi Joseph,

   I would like to thank you for the review! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai


GS
George S.
Springfield, IL
2015 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Great service friendly staff
As usual the auto dealership staff was very friendly and always accommodating.
Sonata was serviced perfectly and very timely
We always have great service at Green Hyundai
MATT S. from Green Hyundai responded on 05/25/2018

Hi George,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to improve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future.


Matt Spain
Assistant Service Manager
Green Hyundai


JK
Joseph K.
Springfield, IL
2016 Hyundai Sonata
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
its clean, friendly, you provide soda, cookies, TV and Excellent service.
As always the service was great, friendly and quick, as expected.
MATT S. from Green Hyundai responded on 05/24/2018

Hi Joseph,

   I would like to thank you for the review! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai


TN
Tara N.
Springfield, IL
2013 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Honest and reliable
It's great that they look at the whole vehicle when you bring it in and let you know any other issues that there may be.
MATT S. from Green Hyundai responded on 05/24/2018

Hi Tara,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to improve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future.


Matt Spain
Assistant Service Manager
Green Hyundai


SC
Sally C.
Springfield, IL
2015 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Recent work.
Going to Green Hyundai is made less painful by the nice people working there. My technician was very helpful and finished earlier than promised. Thank you.
MATT S. from Green Hyundai responded on 05/24/2018

Hi Sally,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to improve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future.


Matt Spain
Assistant Service Manager
Green Hyundai


JB
Jeffrey B.
Virginia, IL
2016 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great service
Great customer service
MATT S. from Green Hyundai responded on 05/24/2018

Hi Jeffery,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to improve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future.


Matt Spain
Assistant Service Manager
Green Hyundai


Anonymous avatar
Verified Customer
Virginia, IL
2017 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great service department
very helpful
MATT S. from Green Hyundai responded on 05/24/2018

Hello,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to improve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future.


Matt Spain
Assistant Service Manager
Green Hyundai


DL
Dianna L.
Petersburg, IL
2017 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Easy to get appointment
It is easy to get an appointment and quick to get in and out.
MATT S. from Green Hyundai responded on 05/24/2018

Hi Dianna,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to improve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future.


Matt Spain
Assistant Service Manager
Green Hyundai


CP
Christine P.
Franklin, IL
2012 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Purchase of new car
Friendly, flexible, informative, thorough
MATT S. from Green Hyundai responded on 05/22/2018

Hi Christine,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to improve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future.


Matt Spain
Assistant Service Manager
Green Hyundai


JS
John S.
Springfield, IL
2017 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Very easy to work with
Very easy to work with to schedule service
MATT S. from Green Hyundai responded on 05/21/2018

Hi John,
  
   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to improve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future.


Matt Spain
Assistant Service Manager
Green Hyundai


FR
Floyd R.
Springfield, IL
2015 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
auto service
I have had my autos serviced here for many years. Service is always great. Thank you.
MATT S. from Green Hyundai responded on 05/21/2018

Hi Floyd,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to improve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future.


Matt Spain
Assistant Service Manager
Green Hyundai


DM
Debra M.
Chatham, IL
2017 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2018 Category: Service
Service
Friendly service staff. Shorter wait this time around.
MATT S. from Green Hyundai responded on 05/21/2018

Hi Debra,
  
   I would like to thank you for the review! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai


SP
Sharon P.
Mechanicsburg, IL
2018 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2018 Category: Service
Quick Service for Oil Change and Filter Change and Tire Lube.
I provide my own full synthetic oil for oil change, the dealer provides the filter and I usually have them perform another service which I pay for, such as an oil change. Would like to know for sure, the oil provide is what goes into my vehicle. Please advise how you as a dealer can accomplish the request.
MATT S. from Green Hyundai responded on 05/21/2018

Hi Sharon,

   I would like to thank you for the review! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. After check all documents the oil you brought has been put in your vehicle, otherwise you would have been charged for oil a long with the filter. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai


JB
John B.
Springfield, IL
2013 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Quick Service
Got in on time .... got out within the hour
MATT S. from Green Hyundai responded on 05/21/2018

Hi John,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to improve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future.


Matt Spain
Assistant Service Manager
Green Hyundai


JZ
Janet Z.
Springfield, IL
2013 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Quick service and friendly staff
Staff is friendly and very knowledgeable. Quick service and the shuttle service is very reliable.
MATT S. from Green Hyundai responded on 05/19/2018

Hi Janet,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to improve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future.


Matt Spain
Assistant Service Manager
Green Hyundai


Anonymous avatar
Verified Customer
Springfield, IL
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
I always get high quality service and the employers are respectful and kind. And I love the popcorn :)
Great service
MATT S. from Green Hyundai responded on 05/19/2018

Hello,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to improve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future.


Matt Spain
Assistant Service Manager
Green Hyundai


Anonymous avatar
Verified Customer
Springfield, IL
2016 Hyundai Elantra
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Friendly
Quick service. Car wash and vacuuming car added plus
MATT S. from Green Hyundai responded on 05/18/2018

Hello,

   I would like to thank you for the review! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai