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Griffith Automotive Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(60 Reviews)
-33
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-33
Net Promoter Score ®

Business Details

Contact
(520) 807-2886

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Arizona
3256 E Lincoln St Tucson, AZ 85714
Griffith Automotive Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(60 Reviews)

JS
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Joann S.
Tucson, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/27/2022
0
Unnecessary expensive work. Problem made worse.
This was a horrible experience. Jon of Discount Tire referred me to Griffith Auto Repair, with a 15% off alignment promo card. Griffith Auto turned out to be the most incompetent and dishonest repair shop I have ever been to! Other shops charge $50 -90 for alignment, Griffith charged $157.73 (15% discount included).

After multiple appointments because Griffith didn’t have the parts, and charging me for work that my car did not need, with total payments of $2,500+. Not only the original problems were still not fixed, but my car was in worse shape.

I went to a third party and got both problems all fixed for $205, and it had nothing to do with the expensive repairs Griffith did or recommended.

This just shows, how incompetent and greedy Griffith repair is: even when you have an appointment, he does not source the parts until you and your car are waiting in his shop. He has no problem wasting your time and taking your money.
I will be reporting Griffith Auto to the Better Business Bureau with a formal complaint.
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