Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

878 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


RS
Russell S.
Madera, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Spoke with Theresa. She said the service was great.
This review was collected via phone interview by Customer Research Inc.

OF
Oswaldo F.
California
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Oswaldo said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Madera, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Mike said the business has always treated him well and does good work.
This review was collected via phone interview by Customer Research Inc.

DV
Dolores V.
Madera, CA
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Dolores said she brought her vehicle for service and it's now running good
This review was collected via phone interview by Customer Research Inc.

SW
Sheri W.
Madera, CA
Toyota Camry
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/12/2018 Category: Service
Sheri said that she was billed $100 for a gas cap and she considered this excessively exorbitant. She said she wouldn't recommend the business and will not be back, either.
This review was collected via phone interview by Customer Research Inc.

BW
Bruce W.
Madera, CA
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Bruce said the employees were good. They provided great service.
This review was collected via phone interview by Customer Research Inc.

RR
Ray R.
Firebaugh, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Spoke with Charles. He said they finished the service in a short amount of time. The service was finished early.
This review was collected via phone interview by Customer Research Inc.

BB
Betty B.
California
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Betty said she thinks the service is great. The staff are very polite, very easy to deal with, and she enjoys going to the facility for work.
This review was collected via phone interview by Customer Research Inc.

JF
JOE F.
Madera, CA
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
GREAT SERVICE FRIENDY POPLE GREAT MECHANICSI JUST LOVE IT
top of the line parts great mechanic vehicle done on time

LS
LIZ S.
Madera, CA
Chevrolet Trax
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Thanks
As always you did everything I asked for.

HL
Hanalor L.
California
Dodge Journey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Hanalor said that the business was recommended to her. They replaced a battery and she was very satisfied. She will recommend them to others for work.
This review was collected via phone interview by Customer Research Inc.

EM
Ed M.
Madera, CA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Ed said the business is awesome. He takes all his vehicles to them and they do the work in a timely manner. He does recommend them to others all the time, and stated he would like them to please keep up the good work.
This review was collected via phone interview by Customer Research Inc.

ER
Ellen R.
California
Saturn SL2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Ellen said she had a problem passing the smog test. Tim cleaned her engine and she was very pleased with the people at this business. They are a gift from heaven. They are the kindest people she has ever met. Tim put a panel on her vehicle where the sensors are at , he worked for 6 hours and told her there was no charge for it. They take her to a place to wait for her vehicle that she likes to go to. They are honest people that are good to know.
This review was collected via phone interview by Customer Research Inc.

TS
Tommy S.
Fresno, CA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Tommy said took his vehicle there and it was perfect. They're the best auto center in the Central Valley.
This review was collected via phone interview by Customer Research Inc.

DW
DAVID W.
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Always fixes it
repair was done less than an hour after I brought the car in, repair was explained clearly and simply.

CC
Cherie C.
California
Lexus IS 250C
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Cherie said the service is great.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
California
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2018 Category: Service
John said this business did well overall, but there is a lingering issue with the repair. He needs to call them back to see what they can do about it.
This review was collected via phone interview by Customer Research Inc.

KS
Karen S.
Madera, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Karen said it was good, she has no complaints, and the mechanic who worked on her vehicle did a good job. He did what she needed him to do and her brakes are working well. She stated the customer service was well done and the ladies in the front were very cordial, very attention-oriented toward the customer.
This review was collected via phone interview by Customer Research Inc.

BW
BILL W.
Madera, CA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Best value by far
I've been going to GT Auto Center for a while now. I have found they offer the best value around. We had an A/C issue when my daughter took my Ridgeline on a trip to Washington state, a shop up there quoted about $1200 to fix the issue (didn't do it)...when she got the vehicle back to Madera, I took it to GT Auto Center and the repair was about $500. I also had my timing belt replaced at GT Auto Center for about half the cost another shop quoted.

I just bring my vehicles here now. I'm convinced this is the best shop around. Appointments are timely, initial estimates are spot on, and they call with an updated quote before they do any work. I am extremely pleased with this shop and would recommend it without any hesitation.

CM
Chris M.
California
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Chris said the staff at this business are always dependable, they are nice and trustworthy.
This review was collected via phone interview by Customer Research Inc.

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