ReScore Reviews™ (8)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review 2 days ago
Sharon S. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gurley Leep Hyundai"
We have purchased our last five vehicles from Mark Simpson and his talented employees. We love the dealership and recommend them to everyone.
Justin Neff our Service Advisor is the best. He has a great personality and is honest. He takes great care of our vehicle and us. We could not be happier with Mark, Justin or the dealership. We would not go any where else.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/15/2018 11:57 AM
Nathan J. at Gurley Leep Hyundai responded on 02/16/2018

thank you for your response

Verified Customer on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Everyone is very friendly.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/13/2018 03:26 PM
Nathan J. at Gurley Leep Hyundai responded on 02/16/2018

thank you for your response

Jeffry S. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
No issues.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/13/2018 01:40 PM
Nathan J. at Gurley Leep Hyundai responded on 02/16/2018

thank you for your response

Jennifer L. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job!"
Prompt, courteous & friendly service, plus got my car back clean!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/12/2018 10:40 AM
Nathan J. at Gurley Leep Hyundai responded on 02/13/2018

thank you for your response

Larry D. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
Thank you
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 01/30/2018
Service Type: Repair
Review Created: 02/12/2018 05:13 AM
Nathan J. at Gurley Leep Hyundai responded on 02/12/2018

THANK YOU FOR YOUR RESPONSE

Verified Customer on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THANKS Blake!"
Blake always does a great job
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/11/2018 04:47 PM
Nathan J. at Gurley Leep Hyundai responded on 02/12/2018

THANK YOU FOR YOUR RESPONSE

Barry W. on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"15000 Mile Service"
I was very pleased
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/11/2018 06:43 AM
Nathan J. at Gurley Leep Hyundai responded on 02/12/2018

THANK YOU FOR YOUR RESPONSE

Molly V. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
They got me in super quick to fix the recalls on my car. Fast, friendly, and efficient.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/07/2018 08:36 PM
Nathan J. at Gurley Leep Hyundai responded on 02/08/2018

THANK YOU FOR YOUR RESPONSE

Joyce K. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly, always professional "
I have had my 2015 Hyundai Limited serviced ever since I entered into the lease. I just today purchased the vehicle and I
intend to continue to have my car serviced at Gurley Leep. The staff is always reliable and most trustworthy. I can be sure that
any work that they tell me needs to be done is factual. I would not have my car serviced any place else.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/07/2018 06:51 PM
Nathan J. at Gurley Leep Hyundai responded on 02/08/2018

THANK YOU FOR YOUR RESPONSE

Diane F. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Called to have a recall service and oil change on my son’s Elantra. They offered a shuttle back and forth from the dealer. This was a pleasant surprise being I’m from NJ and our Hyundai dealer does not offer that.

I also asked them to check over the car for anything else that may need attention. Was I surprised when I received a call that the car needed new rotors, brakes and a belt! This was an unexpected large expense but they worked with me on the price. They completed the work same day and were very nice and accommodating. If it wasn’t my son’s last year in college and he wasn’t coming back east, I would definitely use them in the future.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 02/02/2018
Service Type: Repair
Review Created: 02/07/2018 03:22 AM
Nathan J. at Gurley Leep Hyundai responded on 02/07/2018

thank you for your response

Verified Customer on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
They took care of the problem in a fast manner.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 02/06/2018 07:04 PM
Nathan J. at Gurley Leep Hyundai responded on 02/07/2018

thank you for your response

Verified Customer on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and knowledgeable"
Shaun was helpful and gave me great information about my car. Also did the recall and recommended future service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/06/2018 04:51 AM
Nathan J. at Gurley Leep Hyundai responded on 02/06/2018

THANK YOU FOR YOUR RESPONSE

Ronald D. on 01/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Car Dealer"
A Great Dealer , takes care of your car right away & fixes it a timely manner.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 01/23/2018
Service Type: Maintenance
Review Created: 01/27/2018 10:30 AM
Nathan J. at Gurley Leep Hyundai responded on 01/31/2018

Thank you for your response

James W. on 01/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everything"
customer service & promptness of appointment
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 01/23/2018
Service Type: Maintenance
Review Created: 01/27/2018 07:11 AM
Nathan J. at Gurley Leep Hyundai responded on 01/31/2018

Thank you for your response

Barbara K. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Help!"
My car was dead and when I called Cyndi she said no worries. It was towed to the dealership and Cyndi did a great job of taking care of me.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/18/2018
Service Type: Maintenance
Review Created: 01/24/2018 07:22 AM
Nathan J. at Gurley Leep Hyundai responded on 01/24/2018

thank you for your response

Thomas T. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Staff"
The staff is friendly and efficient. Justin took care of me and was very professional.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/18/2018
Service Type: Repair
Review Created: 01/23/2018 11:36 AM
Nathan J. at Gurley Leep Hyundai responded on 01/24/2018

thank you for your response

Christopher S. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good service"
Very good service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/22/2018 05:19 PM
Nathan J. at Gurley Leep Hyundai responded on 01/24/2018

thank you for your response

Theresa S. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly"
The team at Gurley Leep Hyundai are very professional and efficient.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/22/2018 12:46 PM
Nathan J. at Gurley Leep Hyundai responded on 01/24/2018

thank you for your response

James B. on 01/19/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Paid money for nothing."
Paid $150 for a big fat nothing neither of my two problems were resolved and they misdiagnosed the problems and wanted to charge me $650 for something that did not need to be fixed
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 01:37 PM
Nathan J. at Gurley Leep Hyundai responded on 01/22/2018

feel free to contact me at 574-247-6323 so we can resolve this issue. thank you.

Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Really fast and helpful"
Brought my car in for a recall and wasn't expecting much. Worked with Justin who took the time to listen to my husband and myself when we were describing what was going on with the vehicle. He kept communication open during the process and made sure to get my car fixed and back to me quicker than anticipated. Overall was very impressed
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/19/2018 10:34 AM
Nathan J. at Gurley Leep Hyundai responded on 01/22/2018

thank you for your respnse

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