Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

896 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 3.9166658/5Overall Rating 3.9166658/5Overall Rating 3.9166658/5rating 3.9166658rating 3.9166658
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


Verified Customer
South Bend, IN
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Super service
Great service experience

Verified Customer
Granger, IN
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Friendly service
Justin goes out of his way to make sure you have a great service experience.

CK
Carol K.
Granger, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Justin in the Service Dept
Thank you Gurley Leep for your excellent service staff! Justin has been amazing to work with. He has always talked to me at my level of understanding, and never made me feel demeaned as a woman taking my car in for service! He's a champ!

Verified Customer
Bristol, IN
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/18/2019 Category: Service
Great salesperson but service shop took too long
Poor
Nathan J. from Gurley Leep Hyundai responded on 02/18/2019

feel free to contact me at 5742476323


KS
Kirk S.
Mishawaka, IN
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/16/2019 Category: Service
satisfied with service
the service reps make the overall experience at gurley leep worth the trip to have your car serviced
Nathan J. from Gurley Leep Hyundai responded on 02/18/2019

please feel free to contact me at 574-247-6323

Nathan J. from Gurley Leep Hyundai responded on 02/18/2019

thank you for your recent review!


MP
Monica P.
South Bend, IN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Good service
We were treated very well by the staff when I took my car in to get a new battery.

Verified Customer
South Bend, IN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Steve in Service is what made this appointment great
Steve G. was very conscientious about my time constraints when I came in for my scheduled service. He worked on my vehicle (an oil change) and got it back to me "washed"!! in a reasonable time-frame.

The service department has always been very nice to me when I've been there to have my car looked at - even when a feature my car never even had installed stopped working - they didn't judge (probably laughed a little after I left...but I did too :)

CC
Chris C.
Mishawaka, IN
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Excellent service
Thoroughly explained issues and kept me informed along the way. Ready when promised!
Nathan J. from Gurley Leep Hyundai responded on 02/13/2019

THANK YOU FOR YOUR RESPONSE


RD
Ronald D.
Mishawaka, IN
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Justin, Service manager
Justin is always very professional and willing to offer excellent suggestions to keep our SUV running so smooth!!! We appreciate Justin's fantastic attitude and his superior skills. Keep up the great job, Justin. Sincerely, The DiSantos.
Nathan J. from Gurley Leep Hyundai responded on 02/11/2019

THANK YOU FOR YOUR RESPONSE


PR
Pamela R.
Granger, IN
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Service
Got my oil changed and tires rotated. They checked for recalls and was fixed while I was there.
Nathan J. from Gurley Leep Hyundai responded on 02/11/2019

thank you for your response


LP
Linda P.
Mishawaka, IN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Everyone is very professional and courteous.
Thank you
Nathan J. from Gurley Leep Hyundai responded on 02/11/2019

thank you for your response


Verified Customer
South Bend, IN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Attentive and responsive
The staff was great and so helpful
Nathan J. from Gurley Leep Hyundai responded on 02/11/2019

thank you for your response


TB
Tia B.
Mishawaka, IN
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great customer service
Everyonethere was so nice and professional
Nathan J. from Gurley Leep Hyundai responded on 02/11/2019

thank you for your response


NM
Noel M.
South Bend, IN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Great Service
The gentleman who helped me was very nice and alllowed me to stay onsite and wait for my vehicle instead of having to use the shuttle.
Nathan J. from Gurley Leep Hyundai responded on 02/07/2019

thank you for your response


Verified Customer
South Bend, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Great Service
Thank you very much Cindy!!
Nathan J. from Gurley Leep Hyundai responded on 02/07/2019

thank you for your response


Verified Customer
Granger, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Service Department
Employees are very professional and courteous.
Nathan J. from Gurley Leep Hyundai responded on 02/07/2019

thank you for your response


CS
Charles S.
Buchanan, MI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
My Review
The people are just so nice and friendly
Nathan J. from Gurley Leep Hyundai responded on 02/07/2019

thank you for your response


CH
Chuckery H.
South Bend, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Service dept
Customer satisfaction, glad to get vehical back, rec. Rental vehical, vehicle washed,

CH
Chuckery H.
South Bend, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Service dept
Customer satisfaction

Verified Customer
Mishawaka, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Excellent Service
Very easy to work with. Good communication. A very efficient operation focused on customer service & satisfaction.
Nathan J. from Gurley Leep Hyundai responded on 02/04/2019

thank you for your response