Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

725 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


ML
Michael L.
Buchanan, MI
2013 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Quick and easy
Quick and efficient procedure. I waited at the dealership while service was performed on my vehicle. The service rep recommended some additional work that I might want to consider having done, but I didn't feel pressured. I'll likely have that work done on my next visit.
Nathan J. from Gurley Leep Hyundai responded on 06/20/2018

thank you for your respnse


TS
Teresa S.
South Bend, IN
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Excellent
The service the most important thing is the people who take care customers thank you Steve and Blade
Nathan J. from Gurley Leep Hyundai responded on 06/20/2018

thank you for your respnse


LO
Lillie O.
Granger, IN
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Very friendly service staff
Very friendly service staff.....A bit disappointed with a body shop quote I got for some damage to the rear bumper and spoiler.....It just seemed to high for what the damage was....so will be shopping around for someone else to fix it...
Nathan J. from Gurley Leep Hyundai responded on 06/20/2018

thank you for your respnse


PS
Paul S.
Berrien Springs, MI
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Great
Friendly and knowledgeable.
Nathan J. from Gurley Leep Hyundai responded on 06/20/2018

thank you for your respnse


TP
Taniesha P.
Notre Dame, IN
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
5 Stars
Justin the service guy was more than helpful with details and keeping me informed on what was happening with my car. Gurley Leep this time rates excellent for me. I have had service there before and wasn't as pleased..This visit was more than I expected. Thanks for the great service
Nathan J. from Gurley Leep Hyundai responded on 06/20/2018

thank you for your respnse


Anonymous avatar
Verified Customer
Osceola, IN
2015 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Elantra Service
Needed the a/c checked as I thought there was a leak. Came back that there was no leak found and everything was ok. Had the cabin air filter changed as that was quite dirty and so far the air seems fine
Nathan J. from Gurley Leep Hyundai responded on 06/12/2018

thank you for your response


Anonymous avatar
Verified Customer
South Bend, IN
2005 Hyundai Tucson
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Overall Rating 1/5rating 1rating 1rating 1rating 1
06/11/2018 Category: Service
What a disaster
Unorganized disaster
Nathan J. from Gurley Leep Hyundai responded on 06/12/2018

feel free to contact me at 574-247-6323


WT
William T.
Granger, IN
2014 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2018 Category: Service
Customer,
I was cincerned about the price. Turned out better than expected. Courteous, timely. Thank you!
Nathan J. from Gurley Leep Hyundai responded on 06/11/2018

thank you for your response


Anonymous avatar
Verified Customer
Sturgis, MI
2015 Hyundai Veloster
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/05/2018 Category: Service
Normally a great experience
I am going to chalk my last experience up to a bad circumstance and not target any one reason. It happens.
Nathan J. from Gurley Leep Hyundai responded on 06/06/2018

thank you for your response


AM
Anthony M.
Cassopolis, MI
2012 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Friendly Service
Cindy was great, thank you again!
Nathan J. from Gurley Leep Hyundai responded on 06/06/2018

thank you for your response


VM
Vickie M.
South Bend, IN
2017 Hyundai Tucson
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/02/2018 Category: Service
they take a long time
they take a long time
Nathan J. from Gurley Leep Hyundai responded on 06/06/2018

thank you for your response


DC
Daniel C.
South Bend, IN
2016 Hyundai Sonata
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/31/2018 Category: Service
Bad service
Terrible customer service. What seems to be incompetent technicians.
Nathan J. from Gurley Leep Hyundai responded on 06/06/2018

feel free to contact us to resolve the issues


Anonymous avatar
Verified Customer
Niles, MI
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Great Service
I was satisfied with the service of my car
Nathan J. from Gurley Leep Hyundai responded on 05/31/2018

THANK YOU FOR YOUR RESPONSE


Anonymous avatar
Verified Customer
South Bend, IN
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
first free oil change
I have made my first free oil change. This is a very simple thing and I am satisfied with this service.
Nathan J. from Gurley Leep Hyundai responded on 05/31/2018

THANK YOU FOR YOUR RESPONSE


MP
Michael P.
Mishawaka, IN
2005 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018 Category: Service
Hyundia Recall Review
I make an appointment and arrived early. I was in and out quickly and was provided a ride to and from work. My vehicle was done before the end of the day and I was picked up promptly. I ended the service transaction very quickly.
Nathan J. from Gurley Leep Hyundai responded on 05/29/2018

Thank you for your response


JB
James B.
Plymouth, IN
2017 Hyundai Azera
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/27/2018 Category: Service
Met expectations.
1st checkup, oil change. Did not get any info, plus or minus, about the vehicle inspection process.
Nathan J. from Gurley Leep Hyundai responded on 05/29/2018

Thank you for your response


WS
William S.
Mishawaka, IN
2012 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Timely repair
The work was done in a timely manor
Nathan J. from Gurley Leep Hyundai responded on 05/29/2018

Thank you for your response


JO
John O.
Buchanan, MI
2017 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Customer service
Service excellent
Nathan J. from Gurley Leep Hyundai responded on 05/29/2018

Thank you for your response


Anonymous avatar
Verified Customer
Granger, IN
2008 Hyundai Veracruz
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
All went well
Service delivered as stated
Nathan J. from Gurley Leep Hyundai responded on 05/29/2018

Thank you for your response


Anonymous avatar
Verified Customer
Eden Prairie, MN
2008 Hyundai Veracruz
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/24/2018 Category: Service
Ugh.....no words for my awful experience.
good luck!
Nathan J. from Gurley Leep Hyundai responded on 05/24/2018

Thank you for your response