Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

807 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5rating 3.7rating 3.7
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
91% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Niles, MI
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Service
Great job
Nathan J. from Gurley Leep Hyundai responded on 10/22/2018

thank you for your response


Verified Customer
Elkhart, IN
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Service
SLice manager took time to explain.
Nathan J. from Gurley Leep Hyundai responded on 10/22/2018

thank you for your response


Verified Customer
South Bend, IN
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Great service
Service advisor went above and beyond
Nathan J. from Gurley Leep Hyundai responded on 10/22/2018

thank you for your response


Verified Customer
Bremen, IN
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Friendly service
Car was washed
Nathan J. from Gurley Leep Hyundai responded on 10/19/2018

thank you for your response


KH
Kevin H.
Elkhart, IN
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Kevin Hawkins
Friendly people
Nathan J. from Gurley Leep Hyundai responded on 10/19/2018

thank you for your response


JS
Jeff S.
Crown Point, IN
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Great service department
Everyone i dealt with that day was wonderful.
Nathan J. from Gurley Leep Hyundai responded on 10/19/2018

thank you for your response


AR
Abelardo R.
Mishawaka, IN
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Excellent client service
While the prices tend to be high, the personnel in the service area does good service to the clients.
Nathan J. from Gurley Leep Hyundai responded on 10/19/2018

thank you for your response


Verified Customer
Mishawaka, IN
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2018 Category: Service
Thank you
Can get much better
Nathan J. from Gurley Leep Hyundai responded on 10/15/2018

thank you for your response


DR
Daniel R.
Granger, IN
2016 Hyundai Genesis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2018 Category: Service
Not quite perfect
Psb warning light kept coming on which besides routine maintenance was reason I brought vehicle in. Warning light still comes on sporadically although I must admit it seems to be less often
Nathan J. from Gurley Leep Hyundai responded on 10/15/2018

thank you for your response


Verified Customer
South Bend, IN
2017 Hyundai Tucson
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/12/2018 Category: Service
Be prepared
Know what your vehicle is due for in terms of service so they do not talk you into things you do not need yet
Nathan J. from Gurley Leep Hyundai responded on 10/15/2018

feel free to contact me at 574-247-6323


WS
William S.
Mishawaka, IN
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
oil change
The work was done in a timely manor
Nathan J. from Gurley Leep Hyundai responded on 10/15/2018

thank you for your response


Verified Customer
Granger, IN
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Review
Justin listens to concerns and confirms information. Is very friendly and personable.
Service appt seemed to take a long time.
Nathan J. from Gurley Leep Hyundai responded on 10/15/2018

thank you for your response


TB
Timothy B.
Mishawaka, IN
2017 Hyundai Tucson
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/09/2018 Category: Service
Bad repair
Paint burn off on repair and damage to access panels that were not replaced like should be
Nathan J. from Gurley Leep Hyundai responded on 10/15/2018

unfortunately this is body shop work and this is a service department survey. I will have the body shop manager reach out to you.


Verified Customer
South Bend, IN
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
.
.
Nathan J. from Gurley Leep Hyundai responded on 10/10/2018

thank you for your response


Verified Customer
South Bend, IN
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
LOF
Easy in, easy out. Service was thorough and my car was washed.
Nathan J. from Gurley Leep Hyundai responded on 10/10/2018

thank you for your response


AN
Ansley N.
Mauldin, SC
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Service
Great service.
Nathan J. from Gurley Leep Hyundai responded on 10/10/2018

thank you for your response


MK
Mandy K.
Rochester, IN
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Great place
Always pleased with Gurley Leep Hyundai. Everyone is always super nice and helpful!
Nathan J. from Gurley Leep Hyundai responded on 10/04/2018

thank you for your response


CC
Chad C.
Goshen, IN
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
All Good
Quick and painless. Thanks

BL
Betty L.
Mishawaka, IN
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018 Category: Service
Always friendly and informative people
I never feel pressured about getting other things done to my car. They suggest things but are not really needed at the time...I like that. And of course Justin is my go to guy.
Nathan J. from Gurley Leep Hyundai responded on 10/02/2018

Thank you for your response 


DG
David G.
South Bend, IN
2011 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Staff
Service Rep Justin did a fantastic job of communicating and providing loaner vehicles when needed. Helped keep me and my family on schedule.
Nathan J. from Gurley Leep Hyundai responded on 10/02/2018

Thank you for your response