Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

177 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 2 months ago

Reviews


PG
Paul G.
South Bend, IN
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/09/2018
Keep Looking For Your Go To Automotive Repair Shop
My car was overheating so I stopped by for an appointment to get the car diagnosed and hopefully repaired. I told the mechanic that I had already flushed the system and replaced the thermostat. A few hours later the mechanic called to say that he couldn't really determine the problem but was willing to flush the system and install a new thermostat. I pointed out (again) that I had already done that. He replied that he didn't know what else to try. That evening I picked up the car, paid $216, and still have an overheating car. Not good.

CM
Cyndi M.
South Bend, IN
Mitsubishi Montero Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
Cyndi said they did a really great job.
This review was collected via phone interview by Customer Research Inc.

JS
JANE S.
Mishawaka, IN
Saturn Vue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2017
Great experience
Easy to schedule and at a time convenient to me. Fast service and then on my way in a timely manner

SB
Sherry B.
South Bend, IN
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Sherry said this is the second time she has done business with them, and they are very easy to deal with. They are very pleasant and nice people. They are people she would like to go to coffee with, and they do good work.
This review was collected via phone interview by Customer Research Inc.

JH
Jessica H.
South Bend, IN
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Jessica said the business is always helpful. They get the job done as quickly as possible and if her vehicle is going to be in the facility all day, they will give her a ride to work.
This review was collected via phone interview by Customer Research Inc.

DF
Debbie F.
Granger, IN
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2017 Category: Service
Spoke with Alice. She said they are excellent. They complete the work and they do a good job. She would like them to continue to doing a good job.
This review was collected via phone interview by Customer Research Inc.

RT
RICHARD T.
South Bend, IN
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2017
Finally Got It Fixed
Finally got fixed what we have been dealing with for years....YEA! Always professional and courteous, Thanks!

DD
Dan D.
South Bend, IN
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Dan said they did a very good job and they were not expensive. He said they are a good place.
This review was collected via phone interview by Customer Research Inc.

SB
SALLY B.
Mishawaka, IN
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017
Avenue Automotive..
Locally owned and very knowledgeable.

DD
DAVE D.
South Bend, IN
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017
Their honesty and skilled mechanics
They are friendly and respectful of their customers. Your vehicle is done when they promised and at the quoted price.

RT
RICHARD T.
South Bend, IN
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017
The Best
We are always treated with respect and best of all they listen and we get the car fixed. Very professional and competent, will continue to count on Avenue, Bob and all their employees.

NM
Nicholas M.
South Bend, IN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017 Category: Service
Nicholas said the employees were personable, and friendly. They did a good job and they fixed everything in a short amount of time. He had a whole list of things that needed to be taken care of and they did it in two days.
This review was collected via phone interview by Customer Research Inc.

LA
LINDA A.
South Bend, IN
Mazda 6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2017
Knowledgeable staff and reasonable pricing for services!
Been going to Avenue Auto for years and have always received great service from Bob and his staff!

NH
NORM/PAT H.
South Bend, IN
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017
service
Very professional

KH
Kevin H.
South Bend, IN
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Kevin said they were prompt and professional. They have reasonable prices.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
Notre Dame, IN
Saturn SC1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2017 Category: Service
Patrick said the employees were friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

TL
Tracy L.
South Bend, IN
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2017 Category: Service
Tracy said she really likes them.
This review was collected via phone interview by Customer Research Inc.

WW
William W.
Mishawaka, IN
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2017 Category: Service
William said the business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

DB
DAVE/NOREEN B.
SOUTH BEND, IN
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2017
Transmission
Quick reliable service!

LV
Luke V.
South Bend, IN
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
Luke said he has always been happy with them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 177 in total