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Gurley Leep Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,201 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
70
Total ReScores
4.8
ReScore Average
73
Net Promoter Score ®

Business Details

About

Gurley Leep Hyundai offers the best in quality Hyundai service and maintenance. Gurley Leep Hyundai offers the best in quality Hyundai service and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(574) 258-7711

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* No Time Zone provided
5302 N. Grape Road Mishawaka, IN 46545
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,201 Reviews)

MK
gravatar
Matt K.
Granger, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/12/2023
0
Category: Service
Service Department is Terrible
This dealership is a joke. Purchased a new 2023 Kona and took it to Gurley Leep for the first service visit that is covered by the manufacturer. Multi-point inspection, tire rotation and oil change. You wouldn't think they could screw it up but they did. Gurley Leep did not perform the inspection or the tire rotation. Worse yet, when we checked the oil they put two quarts too much in and it had to be drained off to not ruin a brand new vehicle. I called and stopped back to get the service corrected and each time got a run around telling me they would fix it and would be in touch. They never called back. These clowns even said to me on one call "what do you care, you didn't pay for the service" when I brought it to their attention, and one service girl laughed and said "we do this all the time to our customers." I had to take the vehicle to another dealer to have the service performed correctly. Beware of this group. The bad ratings are legitimate.
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