Gurley Leep Hyundai offers the best in quality Hyundai service and maintenance.Gurley Leep Hyundai offers the best in quality Hyundai service and maintenance.
This dealership is a joke. Purchased a new 2023 Kona and took it to Gurley Leep for the first service visit that is covered by the manufacturer. Multi-point inspection, tire rotation and oil change. You wouldn't think they could screw it up but they did. Gurley Leep did not perform the inspection or the tire rotation. Worse yet, when we checked the oil they put two quarts too much in and it had to be drained off to not ruin a brand new vehicle. I called and stopped back to get the service corrected and each time got a run around telling me they would fix it and would be in touch. They never called back. These clowns even said to me on one call "what do you care, you didn't pay for the service" when I brought it to their attention, and one service girl laughed and said "we do this all the time to our customers." I had to take the vehicle to another dealer to have the service performed correctly. Beware of this group. The bad ratings are legitimate.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.