Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

320 Reviews

95% Would Recommend
Latest Review 16 days ago

Reviews


EB
Erin B.
Syracuse, NY
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Erin said she absolutely recommends the business to others.
This review was collected via phone interview by Customer Research Inc.

JC
JOANNE C.
Syracuse, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Regular maintenance
I called in advance and got an appointment that worked for my schedule. Work is done quickly and correctly.

JC
Jason C.
New York
Chevrolet Impala Limited
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Jason said he was happy with every aspect of the service.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Tully, NY
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
David said he's going to have go back to the business because his radio is still cutting in and out.
This review was collected via phone interview by Customer Research Inc.

AS
Andy S.
Cicero, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/13/2018
Guaranteed Credit is a myth
Applied on line. Called the next day 3 different times, all to the story that they would call me back in a little while. Never received a call back. The guarantee is just a come on.
Jeff F. from Guy's Service responded on 06/14/2018

Sir-

We apologize for not returning your call in a timely manner.I know you spoke with our salesman yesterday,we alwys want to find the best financing solutions for our customers.
We do have an approval for you to finance a vehicle,we can have you driving as soon as today.
Again,I apologize for the delay.

Jeff


KT
Karen T.
Liverpool, NY
Hyundai Santa Fe Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Karen said they were great. She went to another facility about her brakes and they told her there was a problem. She went to this business and after they had driven her vehicle around, they said nothing was wrong and for her to check back around 8,000 to 10.000 miles.
This review was collected via phone interview by Customer Research Inc.

CC
Coresia C.
Syracuse, NY
Chevrolet Traverse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Coresia said she hasn't had her vehicle for more than a month, and she's had to bring it back three to four times. The staff did get the job done.
This review was collected via phone interview by Customer Research Inc.

CW
Christopher W.
Cato, NY
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Christopher said everything was done and they are really fast and he has no problem with them.
This review was collected via phone interview by Customer Research Inc.

TJ
Theodore J.
Syracuse, NY
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Theodore said they helped him get a vehicle.
This review was collected via phone interview by Customer Research Inc.

LL
Linda L.
Syracuse, NY
Chevrolet Cobalt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Linda said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KH
Kristie H.
Liverpool, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Kristie said had her vehicle towed to the business late at night and the vehicle was fixed by 11am the next morning.
This review was collected via phone interview by Customer Research Inc.

PS
Praja S.
Syracuse, NY
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Praja. He said that he was okay with the service.
This review was collected via phone interview by Customer Research Inc.

FT
Fred T.
Syracuse, NY
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Fred said he was satisfied and he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JF
Joseph F.
Syracuse, NY
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Joseph said that the place is really good. They had good scheduling and got him right in. They gave him a good price.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Syracuse, NY
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Mark said the staff explained everything and the service was great.
This review was collected via phone interview by Customer Research Inc.

SR
Skyler R.
Syracuse, NY
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Skyler said the business provided good service and he also liked their responsiveness.
This review was collected via phone interview by Customer Research Inc.

JS
JOHN S.
Syracuse, NY
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
great mechanic's
confident everything is done correct

JG
Jessica G.
New York
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Jessica said that the staff got the work done fast and she recommends this facility for service.
This review was collected via phone interview by Customer Research Inc.

CR
Christopher R.
Syracuse, NY
Honda Civic Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2018 Category: Service
Christopher said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Manlius, NY
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Mark said this business was easy to work with and they were very professional.
This review was collected via phone interview by Customer Research Inc.