Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

340 Reviews

95% Would Recommend
Latest Review 8 days ago

Reviews


JC
John C.
Syracuse, NY
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
John said he always has a good experience at this business. They are very honest. They get vehicles done on time.
This review was collected via phone interview by Customer Research Inc.

RM
Ross M.
Syracuse, NY
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Ross said he does business with this facility all the time. Mike and Jeff do good work.
This review was collected via phone interview by Customer Research Inc.

DD
DEBBY D.
Syracuse, NY
Chevrolet Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
My experience at Guys Auto
Jeremy is a great mechanic, professional and honest with upstanding serve e every time I come to Guys’s Auto.
Thank you
Debby DeHart

BB
BOB B.
North Syracuse, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Exceptional service
I brought a 2014 Honda in because the street noise was very loud. Mike and his staff had it diagnosed and repaired in less than a day. When my wife picked it up she texted me that it rode better than when it was new. Exceptional service at a very fair price.....can’t ask for anything more

LH
Larry H.
Auburn, NY
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Larry said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KE
Kimberly E.
Syracuse, NY
Cadillac SRX
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/28/2018 Category: Service
Kimberly said that the place did not honor an appointment she made, rendering her unable to have the warranty honored.
This review was collected via phone interview by Customer Research Inc.

HB
Harrison B.
Syracuse, NY
Nissan Rogue Select
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2018 Category: Service
Harrison said the staff was professional, but had the vehicle too long.
This review was collected via phone interview by Customer Research Inc.

DZ
Dan Z.
Syracuse, NY
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Dan said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

RO
Randy O.
New York
Nissan Rogue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Randy said that this business came recommended to him. Mike was really fun to talk to.
This review was collected via phone interview by Customer Research Inc.

JM
Jasper M.
Syracuse, NY
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Jasper said the business always does good work.
This review was collected via phone interview by Customer Research Inc.

LL
Linda L.
Syracuse, NY
Chevrolet Cobalt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Linda said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JR
Jacob R.
Syracuse, NY
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Jacob said they did a good job on his vehicle and he had no complaints.
This review was collected via phone interview by Customer Research Inc.

JS
Jordan S.
Liverpool, NY
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Jordan said the employees did a great job.
This review was collected via phone interview by Customer Research Inc.

TN
Tan N.
Syracuse, NY
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Tan said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LB
Lakeisha B.
Syracuse, NY
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Lakeisha said the staff got the service done in one day. She was very impressed with how quick the service was and that she did not have to over pay.
This review was collected via phone interview by Customer Research Inc.

SA
Shawn A.
Syracuse, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Shawn said the service at this business was really good. He would and does recommend them.
This review was collected via phone interview by Customer Research Inc.

MC
Monique C.
Syracuse, NY
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Monique said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CT
Connie T.
New York
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Connie said this facility has good communication.
This review was collected via phone interview by Customer Research Inc.

SB
Samantha B.
Syracuse, NY
Nissan Altima
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/20/2018 Category: Service
Samantha said she took her vehicle for a check engine light and the business refused to check it.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Syracuse, NY
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018
Oil Change
I am a regular customer and it was a free oil change service. It was a little delayed possibly due to several waiting clients.