Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

333 Reviews

95% Would Recommend
Latest Review 4 days ago

Reviews


DZ
Dan Z.
Syracuse, NY
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Dan said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

RO
Randy O.
New York
Nissan Rogue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Randy said that this business came recommended to him. Mike was really fun to talk to.
This review was collected via phone interview by Customer Research Inc.

JM
Jasper M.
Syracuse, NY
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Jasper said the business always does good work.
This review was collected via phone interview by Customer Research Inc.

LL
Linda L.
Syracuse, NY
Chevrolet Cobalt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Linda said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JR
Jacob R.
Syracuse, NY
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Jacob said they did a good job on his vehicle and he had no complaints.
This review was collected via phone interview by Customer Research Inc.

JS
Jordan S.
Liverpool, NY
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Jordan said the employees did a great job.
This review was collected via phone interview by Customer Research Inc.

TN
Tan N.
Syracuse, NY
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Tan said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LB
Lakeisha B.
Syracuse, NY
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Lakeisha said the staff got the service done in one day. She was very impressed with how quick the service was and that she did not have to over pay.
This review was collected via phone interview by Customer Research Inc.

SA
Shawn A.
Syracuse, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Shawn said the service at this business was really good. He would and does recommend them.
This review was collected via phone interview by Customer Research Inc.

MC
Monique C.
Syracuse, NY
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Monique said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CT
Connie T.
New York
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Connie said this facility has good communication.
This review was collected via phone interview by Customer Research Inc.

SB
Samantha B.
Syracuse, NY
Nissan Altima
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/20/2018 Category: Service
Samantha said she took her vehicle for a check engine light and the business refused to check it.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Syracuse, NY
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018
Oil Change
I am a regular customer and it was a free oil change service. It was a little delayed possibly due to several waiting clients.

EB
Erin B.
Syracuse, NY
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Erin said she absolutely recommends the business to others.
This review was collected via phone interview by Customer Research Inc.

JC
JOANNE C.
Syracuse, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Regular maintenance
I called in advance and got an appointment that worked for my schedule. Work is done quickly and correctly.

JC
Jason C.
New York
Chevrolet Impala Limited
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Jason said he was happy with every aspect of the service.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Tully, NY
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
David said he's going to have go back to the business because his radio is still cutting in and out.
This review was collected via phone interview by Customer Research Inc.

AS
Andy S.
Cicero, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/13/2018
Guaranteed Credit is a myth
Applied on line. Called the next day 3 different times, all to the story that they would call me back in a little while. Never received a call back. The guarantee is just a come on.
Jeff F. from Guy's Service responded on 06/14/2018

Sir-

We apologize for not returning your call in a timely manner.I know you spoke with our salesman yesterday,we alwys want to find the best financing solutions for our customers.
We do have an approval for you to finance a vehicle,we can have you driving as soon as today.
Again,I apologize for the delay.

Jeff


KT
Karen T.
Liverpool, NY
Hyundai Santa Fe Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Karen said they were great. She went to another facility about her brakes and they told her there was a problem. She went to this business and after they had driven her vehicle around, they said nothing was wrong and for her to check back around 8,000 to 10.000 miles.
This review was collected via phone interview by Customer Research Inc.

CC
Coresia C.
Syracuse, NY
Chevrolet Traverse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Coresia said she hasn't had her vehicle for more than a month, and she's had to bring it back three to four times. The staff did get the job done.
This review was collected via phone interview by Customer Research Inc.