Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

357 Reviews

95% Would Recommend
Latest Review 5 days ago

Reviews


GR
GABE R.
Syracuse, NY
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Friendly, professional and thorough service.
The service is great. I have, unfortunately, had several issues with my vehicle. They have consistently provided excellent service and advice. Staff is extremely helpful.

JH
JOE H.
Syracuse, NY
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Family operated and skilled repairmen
If you have an issue other shops have failed to solve, this is the place to go

BH
BILL H.
Fulton, NY
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Best car repair shop
Hands down, lights out! These guys are the best. If you don’t need it they don’t fix it. If it’s going to need to be done in the future they will let you know that as well. I trust them family

NZ
NEIL Z.
Syracuse, NY
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Always do good work
Guys always does a good job, very reasonable charges & they never try to sell you something you don't need

LC
LORNE C.
Cicero, NY
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Five star service
Great service and the guys really know what they are doing

JC
JUDY C.
Syracuse, NY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Car was brokeb
Best care anywhere!

NZ
NEIL Z.
Syracuse, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
good work
Always do good work, reasonable rates, would recommend to anyone

JS
JOHN S.
Syracuse, NY
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Oil change
Very friendly and competent staff

CC
CHARLIE C.
Syracuse, NY
GMC Sierra 3500 Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
What a great place
What a great place to go very prompt and efficient service. I take all my vehicles to them. Very reliable work done.

JC
JOANNE C.
Syracuse, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Oil change and service
Appointments are easy to make. Service is always done correctly and efficiently. Very pleased to have my car needs taken care of at Guys.

LL
Linda L.
Syracuse, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2018 Category: Service
Linda said they did good job.
This review was collected via phone interview by Customer Research Inc.

SL
SHERRY L.
Jamesville, NY
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Car service
Guy says the most ethical honest wonderful car service and sales that we have ever experienced .

MN
Michele N.
Baldwinsville, NY
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Michele said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

NM
Natasha M.
Syracuse, NY
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Natasha said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TD
Tony D.
Liverpool, NY
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Tony said he had more of a consultation and Mike answered all of his question and he was very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JH
JOE H.
Manlius, NY
Lexus ES 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018
You do a great job taking care of you
They make sure your car is safe finish even if they’re just doing an oil change

One time I made the mistake of having my oil changed add a place that primarily specializes in mufflers because I had a coupon, they told me I needed some part for my steering mechanism that cost about $600 to have replaced
I had Guys Service look at it and he said no that part has another good year in it, and then a year later when I had it changed guys only charged me $400

EZ
Eric Z.
East Syracuse, NY
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Eric said the service was good but it ran a little long.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Syracuse, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
John said he always has a good experience at this business. They are very honest. They get vehicles done on time.
This review was collected via phone interview by Customer Research Inc.

RM
Ross M.
Syracuse, NY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Ross said he does business with this facility all the time. Mike and Jeff do good work.
This review was collected via phone interview by Customer Research Inc.

DD
DEBBY D.
Syracuse, NY
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
My experience at Guys Auto
Jeremy is a great mechanic, professional and honest with upstanding serve e every time I come to Guys’s Auto.
Thank you
Debby DeHart