Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

336 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


RB
Robert B.
Amherst, VA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Spoke with Carolyn. She said the staff are excellent. She also added that the business has the most knowledgeable service manager.
This review was collected via phone interview by Customer Research Inc.

MW
Muhammad W.
Forest, VA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Muhammad said he was in tune with his service. He appreciated the work.
This review was collected via phone interview by Customer Research Inc.

CS
Cheryl S.
Lynchburg, VA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Cheryl said the staff at this business are nice.
This review was collected via phone interview by Customer Research Inc.

EW
EDWARD W.
Lynchburg, VA
Porsche Cayman
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019
Edward Wayland
Always consistently, great service.

TT
TIM T.
Lynchburg, VA
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019
smooth as always
I use Hammersley for all my routine maintenance of my GLK. It is always a smooth process from making the appointment through getting the service; I always wait because the service is done promptly. If additional scheduled maintenance is coming due, they simply provide me the information and never try to upsell. I am completely happy and satisfied letting Hammersley service both our Mercedes.

SS
SHEILA S.
Lynchburg, VA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019
Superb service
Prompt service and customer friendly! Attention to details

SG
Sarah G.
Lynchburg, VA
Mitsubishi Outlander Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Sarah said she is very happy with them, they do a great job, they are responsive and they are helpful at this business.
This review was collected via phone interview by Customer Research Inc.

RP
REGGIE P.
Lynchburg, VA
Porsche 911 Carrera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
State Inspection
State inspection completed on recent out of state purchased vehicle in less than an hour.
Thank you!

RE
RICK E.
Forest, VA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Transmission service
The work was done within the estimated time and for the exact price quoted. All the staff was friendly - the even reset the clock.

MW
MELANIE W.
Buena Vista, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Excellent, speedy service
Once again Hammersley LLC provided excellent service with exceptional timing when mounting our purchased tires. They were also right there for us when we had a question after the sale.

SG
Shawn G.
Virginia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Shawn said he trusts the staff and they are on time. He has no complaints at all.
This review was collected via phone interview by Customer Research Inc.

MW
MELANIE W.
Buena Vista, VA
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
TIre patch
Quick appointment and issued dealt with properly. Thanks for always being there for us!

DG
Dennis G.
Forest, VA
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Dennis said the business was outstanding. He also said he appreciated the exceptional customer service.
This review was collected via phone interview by Customer Research Inc.

DM
DONALD M.
Roxboro, NC
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019
Staff is awesome
Awesome service,the staff are very professional and honest

CM
Carl M.
Huddleston, VA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
Excellent Customer Service
We have been customers of Hammersley for about 5 years and have had positive experiences on each and every occasion. From setting up the appointment to picking up the car after the service is complete, they are all pros at this business.

BS
BOB S.
Lynchburg, VA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Always terrific!
The only place to have my German car serviced. Expert care at reasonable rates.

Verified Customer
Lynchburg, VA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Hammersley for BMW service needs
Terrific front office and service, completed on time without surprises. The only place I go for service.

BS
BOB S.
Lynchburg, VA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
I need to stop giving good reviews
Looking at the parking lot (always being full) I am finding it harder to get into the shop like I was before. Your team of professionals have a reputation in town as being the best and it is well deserved. IF and when you can, clone Joey, June and Teresa and disperse them around town so other people can enjoy the kind of service I have come to expect from Hammersley.

JA
JAMES A.
Lynchburg, VA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
You are friendly, courteous and always appear interested in meeting my needs in an economical way.
I really appreciate the courteous, prompt and cost competitive service you always provide.

DB
DARYL B.
Lynchburg, VA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Great service
This is the best service shop in Lynchburg
Everyone here treats you like family

Displaying Review 1 - 20 of 336 in total