Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

320 Reviews

92% Would Recommend
Latest Review about 21 hours ago

Reviews


CE
Carolyn,m E.
Burlington, VT
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
friendly, knowledgable, professional, accommodating Charlie Handy
It is always a pleasure to deal with Charlie Handy.
Charles H. from Handy's Service Center responded on 09/20/2018

Thank you 

Charles Handy
Owner
802-862-0656

EF
Evan F.
Northfield, VT
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Evan said that he was fairly satisfied at this business. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

LG
Lok G.
Winooski, VT
Subaru XV Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Lok said his vehicle is working fine.
This review was collected via phone interview by Customer Research Inc.
Charles H. from Handy's Service Center responded on 09/19/2018

Thank you

Charles Handy
Owner
802-862-0656

DT
Dominique T.
Burlington, VT
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Dominique said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Charles H. from Handy's Service Center responded on 09/14/2018

Thank you

Charles Handy
Owner
802-862-0656

AR
Alan R.
Montpelier, VT
BMW 2002
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Alan said he was an emergency walk in on a Saturday. The business was able to take care of him same day.
This review was collected via phone interview by Customer Research Inc.
Charles H. from Handy's Service Center responded on 09/14/2018

Thank you

Charles Handy
Owner
802-862-0656

JE
Jamie E.
Barre, VT
Mitsubishi Eclipse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Spoke with Don. He said he appreciates being able to be seen right away.
This review was collected via phone interview by Customer Research Inc.
Charles H. from Handy's Service Center responded on 09/13/2018

Charles Handy
Owner
802-862-0656
Charles H. from Handy's Service Center responded on 09/13/2018

Thank you very much

Charles Handy
Owner
802-862-0656

SV
Scott V.
Vermont
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Scott said the staff was great and they were prompt with the tow.
This review was collected via phone interview by Customer Research Inc.
Charles H. from Handy's Service Center responded on 09/06/2018

thank you

Charles Handy
Owner
802-862-0656

SB
Steve B.
Burlington, VT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018
Honest Guy
I work on my own cars. I knew my stuff when I took my own car in. They taught me something new, and took good care of me.
Charles H. from Handy's Service Center responded on 08/28/2018

Thank you very much

Charles Handy
Owner
802-862-0656

RH
Rachel H.
Brattleboro, VT
Mercury Mariner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Rachel said the staff at this facility were friendly.
This review was collected via phone interview by Customer Research Inc.

AA
Abdelali A.
Burlington, VT
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Abdelali said the business is professional and very quick. Charley does a good job.
This review was collected via phone interview by Customer Research Inc.

GD
Gary D.
Burlington, VT
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Gary said the mechanics did a great job, everything is working the way he would want it to work and he is satisfied.
This review was collected via phone interview by Customer Research Inc.

AD
Anthony D.
Grand Isle, VT
Nissan JUKE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Anthony said the staff was very friendly and they worked good together. Their facility is in a convenient location.
This review was collected via phone interview by Customer Research Inc.

HB
Huseyyin B.
Burlington, VT
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Huseyyin said everything the staff fixed on the vehicle works prefect.
This review was collected via phone interview by Customer Research Inc.
Charles H. from Handy's Service Center responded on 08/10/2018

thank you for good review

Charles Handy
Owner
802-862-0656

Verified Customer
Charleston, IL
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
good shop
We required much more work than hoped/expected...but it all made sense, was shown & explained, and the shop worked w/us to get it done as required
Charles H. from Handy's Service Center responded on 08/06/2018

Thank you for good review

Charles Handy
Owner
802-862-0656

AM
Aidan M.
Fairfax, VT
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Aiden said, he is very happy with the business. They are easy to work with and they did the work right away.
This review was collected via phone interview by Customer Research Inc.

BJ
Brendan J.
South Burlington, VT
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Brendan said they changed the oil and checked the brakes.
This review was collected via phone interview by Customer Research Inc.
Charles H. from Handy's Service Center responded on 08/03/2018

thank you much

Charles Handy
Owner
802-862-0656

VP
Vijaykarthik P.
Vermont
Mazda MPV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Vijaykarthik said he needed his vehicle fixed urgently, and the staff helped him out and fixed it as quickly as possible. When they towed his vehicle, they didn't just tow it to their facility, they gave him all the different options and told him they could tow it home to him or bring it to another facility in the area if he didn't want to bring it to them. He appreciated that they laid out all the options for him and listened to his needs.
This review was collected via phone interview by Customer Research Inc.
Charles H. from Handy's Service Center responded on 08/03/2018

Thank you very much for good respond

Charles Handy
Owner
802-862-0656

MS
Mathieu S.
Ajax, VT
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Mathieu said he was very satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.
Charles H. from Handy's Service Center responded on 07/24/2018

Thank you Mathieu for good review always pleasure to serve you

Charles Handy
Owner
802-862-0656

SC
Susan c C.
North Ferrisburg, VT
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018
Great Service
This is my second visit to Handy's and both times the service was excellent. After going over a steep gap 3 or 4 times in a week I began to feel a drag on the right rear side of my car. Since we live on a dirt road and often get stones in the wheel well, I took it to my tire guy. He took one look at it and said my rear brakes were metal on metal - yikes!
I called Handy's and they squeezed me in. They were even able t get me out in time for an appt later in the day.
Was it an expensive repair - yes, and I didn't have time to comparison shop before. In researching the cost after, it was within the range but definitely on the higher end.
That being said, I was able to get my brakes done that day.
Charles H. from Handy's Service Center responded on 07/17/2018

Thank you Susan for the kind words, we appreciate your loyalty and business.

Charles Handy
Owner
802-862-0656

HM
Heather M.
Burlington, VT
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
High efficiency and reasonable prices
Charlie the manager exemplifies great customer service and has a welcoming personality. He operates the business with extreme care. I will continue to go back because I’ve been completely satisfied every time.
Charles H. from Handy's Service Center responded on 07/17/2018

thank you very much Heather for the 5 Star review!

Charles Handy
Owner
802-862-0656

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