Hello Mr. Larry Lui,
My name is Moose Pohyar. I am the General Manager of Hanlees Fremont Hyundai.
I want to say thank you for taking the time to write us a review, just know we appreciate your business and I am very sorry to hear your visit did not go as well. I understand your experience was not up to your standards. I would like to make it right. I will be contacting you shortly to discuss how to rectify your concerns.
Please give me the opportunity to turn this experience around, thanks to your review we are able to improve as a business.
Can you please email me directly at MOOSE.POHYAR@HANLEES.NET.
Also what is the best number to reach you at?