Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

457 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
96% Business Response
Latest Review 2 days ago

Reviews


RA
Roy A.
Mechanicsville, VA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Roy said the staff do outstanding work.
This review was collected via phone interview by Customer Research Inc.

PM
PAUL M.
Mechanicsville, VA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Friendly, honest
Good people, friendly and honest

TL
THOMAS L.
Aylett, VA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Great
Thanks
The Hanover A. from Hanover Auto Repair LLC responded on 09/06/2018

THANK YOU


FM
Felicia M.
Mechanicsville, VA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Felicia said that she would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RS
Rebecca S.
Mechanicsville, VA
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Rebecca said the employees were very accommodating. They explained the service repairs. They were very thorough. They completed service in a timely fashion.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 09/05/2018

THANKS REBECCA


DF
Daniel F.
Mechanicsville, VA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Daniel said he was pleased with the service the business provided and with the integrity of the work they performed.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 09/05/2018

THANKS DANIEL


RM
RONNIE M.
Mechanicsville, VA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
State inspection/oil change
Always good service !
The Hanover A. from Hanover Auto Repair LLC responded on 09/05/2018

THANKS RONNIE


RM
RONNIE M.
Mechanicsville, VA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
Inspection
Very good service !
The Hanover A. from Hanover Auto Repair LLC responded on 08/30/2018

Thanks Ronnie


LK
Loretta k.
Mechanicsville, VA
Chevrolet Uplander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Loretta said, she always gets good service here.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 08/27/2018

THANKS LORETTA


VI
Virginia I.
Mechanicsville, VA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Virginia said the staff was good and honest and she really likes them.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 08/27/2018

THANKS VIRGINIA


CD
Curtis D.
Chesterfield, VA
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Curtis said the service was excellent. The work was done fast.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 08/17/2018

Thanks Curtis


DH
Dores H.
Mechanicsville, VA
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Dores said the staff was very friendly and provided excellent service.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 08/17/2018

Thanks Dores


JL
JOE L.
Mechanicsville, VA
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Brake repair on 2004 Toyota Sequoia
My vehicle was picked up my place of work on time as discussed. The brakes were examined and I was called with the cost of the repair prior to the work being performed. The work was done and the car was returned to me with the bill. No additional charges and all this was done in less than 3 hours. I have several vehicles and trust all of them to Hanover Auto Repair..

I would absolutely recommend Hanover Auto Repair. I have been dealing with them since they opened their business.

Thank you Tommy and John for the great service.
The Hanover A. from Hanover Auto Repair LLC responded on 08/17/2018

Thanks Joe


GM
Gill M.
Mechanicsville, VA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Spoke with Ellen. She said they do good work and they are easy to make an appointment with.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 08/17/2018

Thanks Ellen


LW
Leroy W.
Mechanicsville, VA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Leroy said this business always does a good job.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 08/17/2018

Thanks Leroy


RH
Raymond H.
Mechanicsville, VA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Raymond said this business was good at what they do. They were very prompt.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 08/17/2018

Thanks Raymond


JD
JUSTINE D.
Hanover, VA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Excellent service!
Tommy, John and the girls always greet me with a smile! They handle all my auto service with professionalism and are some of the most reliable and honest people I know.
The Hanover A. from Hanover Auto Repair LLC responded on 08/17/2018

Thanks Justine 


HK
Harold K.
Mechanicsville, VA
Chevrolet Uplander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Harold said they discuss everything with their customers.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 08/17/2018

Thanks Harold


BT
Billy T.
Newtown, VA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Billy said they are good at what they do and they are good people.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 08/17/2018

Thanks Billy


RF
Robert F.
Mechanicsville, VA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Robert said he goes there all the time.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 08/17/2018

Thanks Robert


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