Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

491 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
96% Business Response
Latest Review about 23 hours ago

Reviews


DY
diane y.
Mechanicsville, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
GGood service. Friendly associates .. good prices
Excellent service in all areas ...

TM
TRACEY M.
Mechanicsville, VA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Family/Friends
How can you not love a down-home, family run business with the two guys at the head who have been friends for life? Plus, I've known the Tuck/Fox family since I was very young. I'm going to trust these folks long before any big chain shop. I know too much about those big chains because I have friends who have worked for them.
I am always treated like I'm one of them and they are just good people who do a great job.

RK
Ryan K.
Chester, VA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Ryan said he got right in when promised. The service was fast, easy, everyone was super nice, and he couldn't have asked for anything more.
This review was collected via phone interview by Customer Research Inc.

DS
DOUG S.
Richmond, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Timely
Great service

JW
John W.
Mechanicsville, VA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
John said the business had good service, He was satisfied that he was not overcharged. They took care of him in a timely manner.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 12/04/2018

Thanks John


LB
LEROY B.
Mechanicsville, VA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Small truck repair
The service was timely and completely satisfacturly. You found a problem that another failed to find.
The Hanover A. from Hanover Auto Repair LLC responded on 12/03/2018

Thanks Leroy


BG
Bill G.
Mechanicsville, VA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Great job- great price
Easy to schedule service. Good price and work done correctly and on time.
The Hanover A. from Hanover Auto Repair LLC responded on 11/27/2018

Thanks Bill


SD
SCOTT D.
Richmond, VA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Tommy and John are Mechanics of Integrity!!!!!!
Everyone is professional and courteous. The repairs needed for my vehicles have been of the highest quality and highly recommend Hanover Auto!
The girls at the desk are always very friendly!
The Hanover A. from Hanover Auto Repair LLC responded on 11/27/2018

Thanks Scott


SS
SABRINA S.
Richmond, VA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Great Service
Pricing is fair and reasonable. Fast service. Thank You Hanover Auto Repair!!
The Hanover A. from Hanover Auto Repair LLC responded on 11/27/2018

Thanks Sabrina


Verified Customer
Mechanicsville, VA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Small friendly
Very accommodating
The Hanover A. from Hanover Auto Repair LLC responded on 11/27/2018

Thanks


LR
Les R.
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Les said this business did a good job and their price was reasonable. They found out what was wrong with his vehicle and it is running very well. He will have to take his vehicle back because his check engine light is now on. He stated he was confident if the check engine light would have been on when they were done with it they would have looked into it before he picked it up.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 11/27/2018

Thanks Les


WG
Walter G.
Hanover, VA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Spoke with Debbie. She said the business did a great job. They were able to get right to it and get done quickly. They are very pleased.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 11/27/2018

Thanks Walter


CD
Cameron D.
Mechanicsville, VA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Cameron said the employees fit his vehicle in quicker than he expected. They provided good work The service was reasonable.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 11/27/2018

Thanks Cameron


BE
Brian E.
Mechanicsville, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Brian said this business was fair and reasonable. They did good work.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 11/13/2018

Thanks Brian


JH
JOHN H.
Montross, VA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Always great!
John and Tommy always make sure I am safe on the road. Couldn't ask for better service or people!
The Hanover A. from Hanover Auto Repair LLC responded on 11/05/2018

Thanks John


RW
REBECCA W.
Hanover, VA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
HONEST AND TRUSTWORTHY
Service is always great, never upcharged or upsold for parts that I do not need. Owner/Operators are great to deal with
The Hanover A. from Hanover Auto Repair LLC responded on 11/05/2018

Thanks Rebecca


PS
Preston S.
Farmville, VA
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Preston said the staff at this business were very detailed. They explained every thing and do not try to take advantage of him. They give him the bests ideas to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 11/05/2018

Thanks Preston


SF
SONIA F.
Mechanicsville, VA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Great Service
Once again I had no problem getting appointment that suited my timetable. John changed my oil in a timely fashion.Price was right, was greeted by name from all who works their,offered coffee and friendly conversation. I have no problem recommending Hanover Auto Repair to people.
The Hanover A. from Hanover Auto Repair LLC responded on 10/25/2018

THANKS SONIA 


OH
Otis H.
Mechanicsville, VA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Otis said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

DG
Dave G.
Mechanicsville, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Great service, people who care about doing the job right
Always have a great experience here. Quality work at a fair price. Awesome people to deal with. Highly recommend their work.
The Hanover A. from Hanover Auto Repair LLC responded on 10/23/2018

Thanks Dave


Displaying Review 1 - 20 of 491 in total