Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

509 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
97% Business Response
Latest Review 1 day ago

Reviews


LL
LARRA L.
Ashland, VA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Excellent dependable service!
As always I received excellent service. They have a quick turnaround and are honest with needed work and prices. I highly recommend them!

PD
PATRICIA D.
Mechanicsville, VA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Feeling safe with Hanover Auto Repair.
The service is professional and honest. Tommy and. John are knowledgeable, thorough, respectful and competent. I always feel confident and satisfied when they tend to my car's needs. Thank you guys.
The Hanover A. from Hanover Auto Repair LLC responded on 02/18/2019

Thanks Patricia


RS
Russell S.
Mechanicsville, VA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Russell said they are wonderful and they have done things for him before with no charge and he trusts them. He wouldn't change a thing.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 02/18/2019

Thanks Russell


DT
DON T.
Mechanicsville, VA
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Great service, reasonable prices!
The staff is awesome, the repairs are thorough, and the prices are reasonable. My "go to" auto repair shop.
The Hanover A. from Hanover Auto Repair LLC responded on 02/14/2019

THANKS DON


JL
J C L.
Mechanicsville, VA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
My car drives like new!!
Thanks for the great repair work on my car. It drives like a new car. Thanks for always working us in to you busy schedule!!
The Hanover A. from Hanover Auto Repair LLC responded on 02/11/2019

Thanks J.C.


WS
WILLIAM S.
Newtown, PA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Honesty courtesy
I just feel I can trust them.
The Hanover A. from Hanover Auto Repair LLC responded on 02/04/2019

THANKS WILLIAM


Verified Customer
Mechanicsville, VA
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/30/2019
Car service
Good service! Friendly atmosphere! Love family business
The Hanover A. from Hanover Auto Repair LLC responded on 02/04/2019

THANKS 


JD
JUSTINE D.
Mechanicsville, VA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
New Tires!
Excellent service, as always!
The Hanover A. from Hanover Auto Repair LLC responded on 01/25/2019

Thanks Justine


NW
NANCY W.
Mechanicsville, VA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
The people
The people
The Hanover A. from Hanover Auto Repair LLC responded on 01/17/2019

Thanks Nancy


HG
HUGH G.
Glen Allen, VA
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Continued trusted service and advice
Trust John and Tommy totally to tell me the correct information on car service. They helped me with my son' car by recommending we take it a Subaru specialist when they could not help - they always do the right thing.
The Hanover A. from Hanover Auto Repair LLC responded on 01/17/2019

Thanks Hugh


PJ
PRESTON J.
Mechanicsville, VA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Great service awesome people
People you can trust with your vehicle, very knowledgeable and honest. I have been visiting their shop from a referral of a friend. Will continue to use them for repairs and inspections, great dependable first class mechanics.
The Hanover A. from Hanover Auto Repair LLC responded on 01/17/2019

Thanks Preston


RF
Rhonda F.
Mechanicsville, VA
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Rhonda said that the place is knowledgeable, the prices are great and she is very pleased with her service.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 01/17/2019

Thanks Rhonda


BD
Bobby D.
Mechanicsville, VA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Bobby said they were competent and did the work on time.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 01/17/2019

Thanks Bobby


AL
Anju L.
Mechanicsville, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Anju said the people are very helpful and nice.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 01/17/2019

Thanks Auju


BW
Billy W.
Virginia
Lincoln Town Car
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2019 Category: Service
Billy said that everything went smoothly at the place.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 01/17/2019

Thanks Billy


JD
JUSTINE D.
Mechanicsville, VA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Routine checkup
Excellent as always! These guy always look out for my safety!
The Hanover A. from Hanover Auto Repair LLC responded on 12/28/2018

Thanks Justine


VI
Virginia I.
Mechanicsville, VA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Virginia said the staff members were nice, very honest people and she liked them well.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 12/28/2018

Thanks Virginia


BH
Brandon H.
Mechanicsville, VA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Brandon said they were good.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 12/28/2018

Thanks Brandon


DY
diane y.
Mechanicsville, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
GGood service. Friendly associates .. good prices
Excellent service in all areas ...
The Hanover A. from Hanover Auto Repair LLC responded on 12/14/2018

Thanks Diane


TM
TRACEY M.
Mechanicsville, VA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Family/Friends
How can you not love a down-home, family run business with the two guys at the head who have been friends for life? Plus, I've known the Tuck/Fox family since I was very young. I'm going to trust these folks long before any big chain shop. I know too much about those big chains because I have friends who have worked for them.
I am always treated like I'm one of them and they are just good people who do a great job.
The Hanover A. from Hanover Auto Repair LLC responded on 12/14/2018

Thanks Tracey


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