Hanover Auto Repair LLC


Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

408 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
96% Business Response
Latest Review 1 day ago
ZACHARY H. on 04/21/2018
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"Inspection"
Fast, friendly, and professional service.
Vehicle: Honda Element
Service Date: 04/20/2018
Review Created: 04/21/2018 06:33 AM
BOB C. on 04/18/2018
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"Dependable "
I'm comfortable leaving my car because I feel the have my best interests at heart.
Vehicle: Jeep Grand Cherokee
Service Date: 04/16/2018
Review Created: 04/18/2018 08:02 AM
Felicia M. on 04/17/2018
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Felicia said that the staff at the facility is always prompt, quick and they do everything with excellence.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 04/16/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Linda H. on 04/17/2018
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Linda said the staff did a good job, and were very pleasant.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
CAMERON A. on 04/13/2018
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"The Best in Va"
Looking for a great and trustworthy mechanic, then you don’t need to look any further. A couple years ago I met Tommy and John at Hanover Auto, haven’t taken my vehicles anywhere since. Good prices and great work are hard to find, so don’t hesitate to swing by and see for yourself
Vehicle: Toyota Tundra
Service Date: 04/12/2018
Review Created: 04/13/2018 10:39 AM
The Hanover A. at Hanover Auto Repair LLC responded on 04/16/2018

Thanks Cameron We are going to miss you

MARTHA K. on 04/13/2018
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"Friendly Service"
I didn't realize my inspection sticker had expired. I showed up at almost closing time, and they serviced my car anyway.... and did it promptly! I was in and out on less than 20 minutes. Awesome, Friendly Service. I will return for any future needs!! 😊😊😊
Vehicle: Buick Verano
Service Date: 04/11/2018
Review Created: 04/13/2018 09:45 AM
The Hanover A. at Hanover Auto Repair LLC responded on 04/16/2018

Thank you Martha

Darren S. on 04/11/2018
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Darren said the service is always great.
Vehicle: Pontiac G6
Category: Service
Service Date: 04/10/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 04/16/2018

Thanks Darren

James W. on 04/10/2018
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James said the staff provided good work on his vehicle.
Vehicle: Toyota Corolla
Category: Service
Service Date: 03/20/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 04/11/2018

Thanks James

Rhonda F. on 04/07/2018
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Rhonda said the staff were very prompt and the service cost less than she expected. She liked working with them and they provided very good service.
Vehicle: Cadillac DTS
Category: Service
Service Date: 04/06/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 04/11/2018

Thanks Rhonda

Rita H. on 04/07/2018
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Rita said when the staff replaced the heater motor, it didn't work on high. They've been good to her and treated her well.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 04/06/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 04/11/2018

Thank you Rita

Doug W. on 04/04/2018
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Doug said the staff did a fine job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 04/02/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 04/11/2018

Thank you Doug

JUSTINE D. on 04/02/2018
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"Five stars!"
ALWAYS a pleasure doing business with these folks!
Vehicle: Ford Pickup
Service Date: 03/30/2018
Review Created: 04/02/2018 05:52 PM
The Hanover A. at Hanover Auto Repair LLC responded on 04/03/2018

Thank You Justine

RON A. on 03/30/2018
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"Very trustworthy firm to deal with."
I have used Hanover Auto Repair for a couple of years and will continue to take all my auto maintenance and repairs to them. Their location is very convenient for me also. They are good diagnosticians and are good at estimating each job. I have not had any problem with them with having to take anything back for correction, etc.
Vehicle: Chrysler PT Cruiser
Service Date: 03/28/2018
Review Created: 03/30/2018 10:17 AM
The Hanover A. at Hanover Auto Repair LLC responded on 04/03/2018

Thank You Ron

DAVE E. on 03/29/2018
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"Honest and Trust worthy"
Tommy repaired my car quickly and at a great price. If you are looking for an honest and fairly priced shop to work on your cars, then look no more than Hanover Auto Repair.
Thanks Tommy
Vehicle: Jeep Liberty
Service Date: 03/28/2018
Review Created: 03/29/2018 02:23 AM
The Hanover A. at Hanover Auto Repair LLC responded on 03/29/2018

Thank You Dave

NANCY W. on 03/28/2018
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"The happy friendly people"
Helpfully kind smiles
Vehicle: Ford Police Interceptor
Service Date: 03/27/2018
Review Created: 03/28/2018 03:24 AM
The Hanover A. at Hanover Auto Repair LLC responded on 03/29/2018

Thanks Nancy

JUSTINE D. on 03/25/2018
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"Good people!"
Always great service...with a smile!
Vehicle: Mazda Mazda3
Service Date: 03/21/2018
Review Created: 03/25/2018 04:36 PM
The Hanover A. at Hanover Auto Repair LLC responded on 03/29/2018

Thank You Justine

DAVID C. on 03/23/2018
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"Inspection of my vehicle."
Quick and friendly service!
Vehicle: Ford Transit Connect
Service Date: 03/22/2018
Review Created: 03/23/2018 12:56 PM
The Hanover A. at Hanover Auto Repair LLC responded on 03/29/2018

Thanks David

WILL A. on 03/23/2018
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"Recent visit"
Personable, knowledge, helpful, Fair
Vehicle: Honda Accord Sdn
Service Date: 03/21/2018
Review Created: 03/23/2018 08:50 AM
The Hanover A. at Hanover Auto Repair LLC responded on 03/29/2018

Thanks Will

DONNA R. on 03/21/2018
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"Car Repair & service"
Friendly, professional quality service!
Vehicle: GMC Sierra 1500
Service Date: 03/19/2018
Review Created: 03/21/2018 05:38 AM
The Hanover A. at Hanover Auto Repair LLC responded on 03/29/2018

Thank you Donna

STEVE F. on 03/19/2018
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"Low oil pressure !!"
These folks are very professional and truly concerned about your vehicles needs. Give them a try and I believe you won't look for another auto repair shop !!
Vehicle: Chevrolet Silverado 1500
Service Date: 03/08/2018
Review Created: 03/19/2018 01:47 PM
The Hanover A. at Hanover Auto Repair LLC responded on 03/20/2018

Thank you Steve 

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