Hanover Auto Repair LLC


Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

327 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
96% Business Response
Latest Review about 6 hours ago
DON T. on 11/20/2017
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"1999 E 150 check engine light"
Awesome service, great communication, reasonable price. 5 Stars!
Vehicle: Ford Econoline Wagon
Service Date: 11/20/2017
Review Created: 11/20/2017 08:09 PM
ARLENE D. on 11/20/2017
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"Service"
MOST appreciative of staff working on my car at the end of the day. Everyone was very friendly. Thank you for all of your help. Highly recommend the shop for service.
Vehicle: Toyota Camry
Service Date: 11/16/2017
Review Created: 11/20/2017 05:23 AM
The Hanover A. at Hanover Auto Repair LLC responded on 11/20/2017

Thank you Arlene

Jason B. on 11/15/2017
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Jason said he had a good experience with this business.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 11/20/2017

Thanks Jason

DOUG S. on 11/14/2017
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"Cute Girls at counter"
New shocks and tire balance sure makes for a better ride. Thanks.
Vehicle: Ford Pickup
Service Date: 11/08/2017
Review Created: 11/14/2017 10:09 AM
The Hanover A. at Hanover Auto Repair LLC responded on 11/15/2017

Thank you Doug

Larra L. on 11/14/2017
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Larra said this business was very helpful and accommodating. They gave her money off because the service did not take as long as estimated.
Vehicle: Toyota Sienna
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Ashley M. on 11/13/2017
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Ashley said they were very convenient, knowledgeable and friendly.
Vehicle: Hyundai Accent
Category: Service
Service Date: 10/06/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 11/15/2017

Thank you Ashley

TOM R. on 11/12/2017
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"QUICK SERVICE"
SUPER FAST SERVICE FAIR PRICING
Vehicle: Volkswagen Routan
Service Date: 11/10/2017
Review Created: 11/12/2017 08:59 PM
The Hanover A. at Hanover Auto Repair LLC responded on 11/15/2017

Thanks Tom

DAVID C. on 11/10/2017
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"The staff is friendly and the service is quick and good."
We took three vehicles there this week for inspection. They offered to drive us home for one of the vehicles because it needed new brakes. We will continue to use them for our auto needs and highly recommend them.
Vehicle: Ford F-150
Service Date: 11/07/2017
Review Created: 11/10/2017 04:53 AM
The Hanover A. at Hanover Auto Repair LLC responded on 11/10/2017

Thank you David

Paul H. on 11/09/2017
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Paul said he likes this business. The employees are easy to deal with.
Category: Service
Service Date: 11/06/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 11/10/2017

Thank you Paul

Mark B. on 11/08/2017
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Mark said he enjoyed the service he received from the staff. Everyone was great and they did a good job.
Vehicle: Dodge Charger
Category: Service
Service Date: 10/25/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 11/10/2017

Thank you Mark

Veronica S. on 11/08/2017
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Spoke with Veronica's husband. He said this business provided quick service. It was good quality and they had reasonable prices.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 10/23/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 11/10/2017

Thanks Doug

JOHN H. on 11/07/2017
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"Always great!"
Always great service and great people. Thanks for keeping me on the road!
Vehicle: Honda Civic Si
Service Date: 11/03/2017
Review Created: 11/07/2017 04:32 AM
The Hanover A. at Hanover Auto Repair LLC responded on 11/08/2017

Thank you John 

HUGH G. on 11/05/2017
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"Best service at good cost"
As usually Tommy took care of my aging Sequoia. Thanks so much.
Vehicle: Toyota Sequoia
Service Date: 10/24/2017
Review Created: 11/05/2017 05:12 PM
The Hanover A. at Hanover Auto Repair LLC responded on 11/08/2017

Thank you Hugh

Wayne D. on 10/30/2017
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"Always Honest"
I have been using Hanover Auto Since they opened. They are always honest and very polite.
Vehicle: Ford F-150
Service Date: 10/23/2017
Review Created: 10/30/2017 05:46 AM
The Hanover A. at Hanover Auto Repair LLC responded on 10/31/2017

Thank you Wayne

Carly G. on 10/30/2017
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Carly said the staff at this business did a good job.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 10/25/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 10/31/2017

Thanks Carly

Kristin O. on 10/27/2017
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Kristin said the service was good. She bought a tee shirt from this business. Everyone was very polite. They treated her nicely and they joked with her. They took care of the problem. They repaired it and they let her know that the problem was what she had come in for. It was exactly what she thought that it was. They gave her a reasonable quote. She was very pleased with the experience.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 10/25/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 10/31/2017

Thank you Kristin

Charlie F. on 10/26/2017
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Charlie said the staff was outstanding and they went above and beyond to deliver excellent customer service. The staff fixed the problem in a quick and efficient manner. He recommends the business.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 10/23/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Steve C. on 10/25/2017
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Spoke with Mildred. She said this business got the vehicle in right away and she didn't have to take it back because everything was taken care of. She recently moved back to the area, and they are just as superb now as they were when she left. This business is the best in the area.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/23/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
CARL B. on 10/23/2017
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"The best car repair anywhere"
I've said this before. Honest, dedicated and reasonable. For auto repair, if your not at Hanover Auto repair, your doing it wrong!!!!!
Vehicle: Dodge Intrepid
Service Date: 10/13/2017
Review Created: 10/23/2017 03:18 AM
The Hanover A. at Hanover Auto Repair LLC responded on 10/31/2017

Thanks Carl

Alex P. on 10/22/2017
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Alex said this business has an honest staff. The staff does the work quickly.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/12/2017
Review Created: 10/22/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 327 in total