Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

2271 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 3.7586193/5Overall Rating 3.7586193/5Overall Rating 3.7586193/5rating 3.7586193rating 3.7586193
Original
Overall Rating 2.41379/5Overall Rating 2.41379/5rating 2.41379rating 2.41379rating 2.41379
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


AM
Al M.
Los Angeles, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Great attitude!
It's great when you're treated like you are most valued customer every time you show up - even if it's a year later and just for a service check up!
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/18/2019

Al,

Thank you so much for taking the time to leave us such a great review, we really appreciate your feedback! We're so glad to hear that you feel we are able to meet your expectations by providing you with an excellent service experience. Thank you for choosing Harbor Hyundai for all your service needs. We look forward to your next visit. 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

JP
Jean P.
Fallbrook, CA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Honesty, friendliness, great service.
Absolutely great service. Had been quoted $2100 plus by another service shop to make repair, but took my car to Harbor Hyundai Service and walked out paying nothing bc of warranty coverage, but it would have cost $548 had I not had the warranty coverage.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/18/2019

Jean, 

Thank you for such a wonderful review! We strive each and every day to provide our guest with professional, efficient and friendly service experience. We are very happy to know that your visit reflects that! We appreciate your business and hope to have the opportunity to serve your automotive needs for many years to come! 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

RC
Richard C.
Norwalk, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
The service
Never lack of getting quality service from Candice. I appreciate how she takes care of my vehicle
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/15/2019

Richard,

Thank you for such a wonderful review! We strive each and every day to provide our guests with  a professional, efficient and friendly service visit. We are happy to know that your visits reflect that! We appreciate your business and hope to have the opportunity to serve your automotive needs for many years to come. 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

MH
Michael H.
Cypress, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Service Department !
Scott Jones, as always is a pleasure to work with. I was late for my appointment due to the #405 freeway becoming a "parking lot", so I greatly appreciated Scott & the dept servicing my car in a timely manner.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/15/2019

Micheal,

Thank you for taking the time to fill out our survey and provide us with your feedback. We are very happy to hear Scott and the team have taken such great care of all your vehicle needs. We appreciate your business and look forward to your next visit. 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

SS
Shawn S.
Long Beach, CA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Great Service
Esteban was excellent, very helpful and informative.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/13/2019

Shawn,

Thank you for your kind words. Reviews like yours help us make sure that we're meeting the needs of our customers. We look forward to your next visit. 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

JS
Joan S.
Long Beach, CA
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Consistent service
As before, the service and customer service are consistent. I appreciate the looking up of what service may have been skipped (by me) and/or always checking for recalls; also letting me know what is to come for future appointments.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/12/2019

Joan,

Thank you for taking the time to fill out our survey and provide us with your feedback. We're very happy to hear our team has been able to continually meet your expectations by providing you with an efficient and timely service over the years! It is truly a blessing to have such  a hard working team of professionals to consistently provide you with this value. Thank you for continually choosing Harbor Hyundai for all your service needs. 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

NH
Nancy H.
Long Beach, CA
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Friendly and efficient
Friendly people. Never feels like I'm getting a "sales job" when it comes to repairs. Decent and clean waiting area.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/11/2019

Nancy,

Thank you for your kind words. Reviews like yours help us make sure that we're meeting the needs of our customers. We look forward to your next visit. 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

Verified Customer
Long Beach, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Great Service! Excellent!
Service is prompt and there is no pressure for unnecessary service offers. You get what you requested!
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/11/2019

Anonymous,

Thank you for such a wonderful review! We strive each and every day to provide our guest with a professional, efficient and friendly service. We are happy to know that your visit reflects that! We appreciate your business and hope to have the opportunity to serve your automotive needs for many years to come!


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

NB
Nerses B.
Los Angeles, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
THANKS A LOT
I AM VERY SATISFIED FOR THE HARBOR HYUNDAI SERVICE.
STAF ARE VERY POLIYT AND FRIENDLY.
THANK YOU SO MUCH!
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/11/2019

Nerses,

Thank you for taking the time to fill out our survey and provide  us with your feedback. We are very happy to hear our service team has taken such great care of all your vehicle needs. We appreciate your business and look forward to your next visit. 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

RA
Richard A.
Cypress, CA
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Scott
Great service from Scott.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/08/2019

Richard, 

Thank you for taking the time to fill out our survey and provide us with your feedback. We are happy to hear Scott has taken care of all you vehicles needs. We appreciate your business and look forward to your next visit. 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

AK
Agnieszka K.
Long Beach, CA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Santa fe service
Fast, good and no reason to complain
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/08/2019

Agnieszka,

Thank you for taking the time to fill out our survey and provide us with your feedback . Review like yours help us make sure that we're meeting the needs of our customers. We look forward to your next visit! 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

OB
Orlagh B.
Long Beach, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Exceptional!
The staff is so helpful and kind without ever feeling pressured or overwhelmed. From my first introduction to Harbor Hyundai up to today I have been so impressed with the service and the product. I love my Hyundai and Harbor Hyundai.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/07/2019

Orlagh,

Thank you for taking the time to fill out our survey and provide us with your feedback. We appreciate your business and look forward to your next visit. 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

SK
Stephen K.
Long Beach, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Great service work
I am very happy with the service work that my car received earlier this week.
Scott explained the work to be done and gave me direct answers to my questions.
The lounge area is comfortable and, I must admit, I'm glad they no longer offer tempting but unnecessary, high-carb pastries.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/06/2019

Stephen, 

Thank you so much for taking the time to leave us such a great review, we really appreciate your feedback! We're glad to hear that  you've felt Scott and our team have been able to continually meet your expectations by providing you with an efficient, friendly and timely service over the years! Its truly a blessing  to have such a hard working team of professionals to consistently provide you with this value. Thank you for continually choosing Harbor Hyundai for all your service needs! 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

LL
Letinza L.
Lakewood, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Front Desk
Candice was great!!!!!
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/05/2019

Letinza,

Thank you for taking the time to fill out our survey and provide us with your feedback. We appreciate your business and look forward to your next visit. 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

Verified Customer
Long Beach, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Great Business Great Service
I always come here for my car service. It's very good.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/05/2019

Anonymous,

Thank you for taking the time to fill out our survey and provide us with your feedback. We appreciate your business and look forward to your next vivist. 





Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

PH
Peter H.
Indio, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
They deliver!
As usual, my Santa Fe was ready as promised, in fact even earlier! Work was 100%.
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/05/2019

Peter,

Thank you for such a wonderful review! We strive each and every day to provide our guests with a professional, efficient and friendly service. We are happy to know that your visit reflect that! We appreciate your business and hope to have the opportunity to serve your automotive needs for many years to come! 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

RC
Raymond C.
Long Beach, CA
2007 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/04/2019 Category: Service
Long time customer. Good service
Great people
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/05/2019

Raymond, 

Thank you for the kind words. Reviews like yours help us make sure that we're meeting the needs of our customers. We look forward to your next visit! 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

Verified Customer
Long Beach, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Great Service
Jake is terrific! Service has been great the past two visits!
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/05/2019

Anonymous,

Thank you for taking the time to fill out our survey and provide us with your feedback. We are very happy to hear Jake has taken such great care of all your vehicle needs. We appreciate your business and look forward to your next visit. 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

ST
Stanley T.
Long Beach, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
great friendly service
great service
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/05/2019

Stanley,

Thank you for taking the time to fill out our survey and provide us with your feedback. We are very happy to hear of your great and friendly service experience. We look forward to your next visit. 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com

MH
Mark H.
Lakewood, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Santa Fe 30K mi. Service
Always know the upfront cost. Online scheduling was a breeze. Vehicle delivered as promised. Our Service Manager, Scott Jones provided excellent service.
Thank you!
JESSICA R., Service Relationship Representative from Harbor Hyundai responded on 03/04/2019

Mark,

Thank you for taking the time to fill out our survey and provide us with your feedback. We are very happy to hear Scott and our service team have been able to provide you with an excellent service experience. We appreciate your business and look forward to your next visit. 


Jessica Renteria
Service Relationship Representative
562-753-0179
jrenteria@harbor-hyundai.com