Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

336 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 20 days ago

Reviews


JE
Joshua E.
Erie, PA
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Joshua said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

EE
Eric E.
Erie, PA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Eric said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BD
Buddy D.
Fairview, PA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Buddy said the business completed his vehicle maintenance correctly.
This review was collected via phone interview by Customer Research Inc.

MO
Martin O.
Erie, PA
Jaguar XK8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Martin said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JJ
Jamie J.
Erie, PA
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/18/2018
Not happy
I needed a new starter and new brakes. They hooked my car up to a diagnostic machine and tried to get me to authorize a bunch of other repairs. After that I decided to take my car to a place I trust instead but they wouldn't release my vehicle until I paid them $92 for their diagnostic test that I never asked them to do. He did cut it to $46 after I complained but I will never take my car there again. It sat there all day and they didn't touch it until late afternoon. If they weren't going to get to it, why didn't they have me bring it in the next day?

KM
Kimberly M.
Erie, PA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Spoke with Sean. He said that when he went in for a repair there were complications, but the facility absorbed the cost and took care of him.
This review was collected via phone interview by Customer Research Inc.

BR
Barbara R.
Erie, PA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Barbara said they are professional , kind , considerate and communicate with their customers very well.
This review was collected via phone interview by Customer Research Inc.

NC
Nixi C.
Erie, PA
Volvo 240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Nixi said she loves them, and they're the only people she'd trust with her vehicle.
This review was collected via phone interview by Customer Research Inc.

JS
Jason S.
Erie, PA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Jason said he received good service, in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KN
Kevin N.
Erie, PA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Spoke with Erie. He said the gentleman he spoke to was very nice.
This review was collected via phone interview by Customer Research Inc.

CP
Craig P.
North East, PA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Craig said this business provided prompt, professional service.
This review was collected via phone interview by Customer Research Inc.

FC
Frederick C.
Centerville, PA
MINI Cooper Hardtop
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2018 Category: Service
Frederick said the staff did a good job, but it took almost 2 weeks to get his vehicle back from the business.
This review was collected via phone interview by Customer Research Inc.

JA
Jeremy A.
Erie, PA
Dodge Nitro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Jeremy said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

MC
Mark C.
Erie, PA
Land Rover Range Rover
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Mark said the service wasn't perfect but it wasn't bad.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Fairview, PA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
William said the staff is fast and gets him on the road again. He said he's very happy with the business.
This review was collected via phone interview by Customer Research Inc.

JB
Joseph B.
Erie, PA
Lexus GX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Joseph said he has known the business for a long time.
This review was collected via phone interview by Customer Research Inc.

AH
Al H.
New Bedford, MA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Al said this business makes sure they put their customer service at top priority. Whatever they can do to accommodate customers, they do it.
This review was collected via phone interview by Customer Research Inc.

EL
Eric L.
Erie, PA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Eric said the staff does good work on a reasonable time.
This review was collected via phone interview by Customer Research Inc.

DW
Darlene W.
Erie, PA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Darlene said the facility provides good service and the staff is always polite. They give prompt service and she appreciated their honesty.
This review was collected via phone interview by Customer Research Inc.

BB
Bryan B.
Erie, PA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Bryan said they are friendly.
This review was collected via phone interview by Customer Research Inc.