Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

386 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 1 day ago

Reviews


JA
Jake A.
Erie, PA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Jake said they are just really good mechanics. They are good at what they do, and timely.
This review was collected via phone interview by Customer Research Inc.

RS
Rob S.
Erie, PA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Rob said they are the only people he trusts with his vehicle. They advise instead of trying to up sell and they still believe in good customer service.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Erie, PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Daniel said that Mike is the best. All the people at the business are friendly and quick to please.
This review was collected via phone interview by Customer Research Inc.

JE
Joshua E.
Erie, PA
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Joshua said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MC
Mark C.
Erie, PA
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Mark said the business does a good job. Sometimes the things that have to be done seems strange to him, though.
This review was collected via phone interview by Customer Research Inc.

PL
Patrick L.
Erie, PA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Spoke with Robert. He said he referred Patrick to the business. He said they always do a good job and he knows Patrick was happy about it too
This review was collected via phone interview by Customer Research Inc.

JV
John V.
Erie, PA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2019 Category: Service
John said the staff did a good job, however the price was a little high.
This review was collected via phone interview by Customer Research Inc.

FL
Frank L.
Erie, PA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018
Excellent service
Explained everything that needed to be done AND explained what could wait and what was a priority without trying to bully me into a lot of work all at once. Because of that I will go back when I can to get the rest done with them.

DS
Donna S.
Erie, PA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Spoke with Dan. He said the business does a fabulous job. The service is always helpful, and they go above and beyond.
This review was collected via phone interview by Customer Research Inc.

DA
Daniel A.
Waterford, PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Daniel said that the place was good.
This review was collected via phone interview by Customer Research Inc.

EW
Edward W.
Erie, PA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Edward said the service was very good.
This review was collected via phone interview by Customer Research Inc.

SS
Sherry S.
Erie, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
You’re the best!
I have full faith in your technicians. Your staff is always ready to help. THANK YOU!!!

CM
Christopher M.
Erie, PA
Mitsubishi Outlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
Christopher said the business does good work but they did not give him pricing options.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Erie, PA
Suzuki Grand Vitara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
People and service
Great service and treated us great! Timely!

MM
Melissa M.
Waterford, PA
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Very good service work and completed as expected
Great work and they had the work done sooner than expected

TS
Timothy S.
Union City, PA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Quick Service & Fixed Correctly!
Prior to taking my car to Harrell Automotive, I had it in for service for the same problem two other times at different mechanics. Harrell was able to correctly identify the problem and to fix it correctly the first time they had my car. Thanks!

WS
William S.
Fairview, PA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
William said the business has excellent service.
This review was collected via phone interview by Customer Research Inc.

CH
Connetta H.
Erie, PA
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Connetta said the work turned out great and all of her questions were answered.
This review was collected via phone interview by Customer Research Inc.

MM
Melissa M.
Waterford, PA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Very good service work and completed as expected
Great work and completed quickly

JB
Jeffrey B.
Erie, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Jeffrey said the mechanic did what he said he was going to do.
This review was collected via phone interview by Customer Research Inc.