Reviews
JA
Jake A.
Erie, PA
Honda Pilot

02/15/2019
Category:
Service
Jake said they are just really good mechanics. They are good at what they do, and timely.
Recommended
This review was collected via phone interview by Customer Research Inc.
RS
Rob S.
Erie, PA
Honda Pilot

02/14/2019
Category:
Service
Rob said they are the only people he trusts with his vehicle. They advise instead of trying to up sell and they still believe in good customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
Daniel S.
Erie, PA

02/08/2019
Category:
Service
Daniel said that Mike is the best. All the people at the business are friendly and quick to please.
Recommended
This review was collected via phone interview by Customer Research Inc.
JE
Joshua E.
Erie, PA
Toyota Tundra 4WD Truck

02/01/2019
Category:
Service
Joshua said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MC
Mark C.
Erie, PA
Land Rover Range Rover

01/10/2019
Category:
Service
Mark said the business does a good job. Sometimes the things that have to be done seems strange to him, though.
Recommended
This review was collected via phone interview by Customer Research Inc.
PL
Patrick L.
Erie, PA
Honda Pilot

01/09/2019
Category:
Service
Spoke with Robert. He said he referred Patrick to the business. He said they always do a good job and he knows Patrick was happy about it too
Recommended
This review was collected via phone interview by Customer Research Inc.
JV
John V.
Erie, PA

01/03/2019
Category:
Service
John said the staff did a good job, however the price was a little high.
Recommended
This review was collected via phone interview by Customer Research Inc.
FL
Frank L.
Erie, PA
Subaru Outback

12/24/2018
Excellent service
Explained everything that needed to be done AND explained what could wait and what was a priority without trying to bully me into a lot of work all at once. Because of that I will go back when I can to get the rest done with them.
Recommended
DS
Donna S.
Erie, PA
Honda Civic Si

12/21/2018
Category:
Service
Spoke with Dan. He said the business does a fabulous job. The service is always helpful, and they go above and beyond.
Recommended
This review was collected via phone interview by Customer Research Inc.
DA
Daniel A.
Waterford, PA

12/21/2018
Category:
Service
Daniel said that the place was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
EW
Edward W.
Erie, PA
Ford Taurus

12/13/2018
Category:
Service
Edward said the service was very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
SS
Sherry S.
Erie, PA
Honda CR-V

12/12/2018
You’re the best!
I have full faith in your technicians. Your staff is always ready to help. THANK YOU!!!
Recommended
CM
Christopher M.
Erie, PA
Mitsubishi Outlander

12/08/2018
Category:
Service
Christopher said the business does good work but they did not give him pricing options.
Recommended
This review was collected via phone interview by Customer Research Inc.
DH
David H.
Erie, PA
Suzuki Grand Vitara

11/29/2018
People and service
Great service and treated us great! Timely!
Recommended
MM
Melissa M.
Waterford, PA
Chevrolet Cavalier

11/22/2018
Very good service work and completed as expected
Great work and they had the work done sooner than expected
Recommended
TS
Timothy S.
Union City, PA
Buick Enclave

11/19/2018
Quick Service & Fixed Correctly!
Prior to taking my car to Harrell Automotive, I had it in for service for the same problem two other times at different mechanics. Harrell was able to correctly identify the problem and to fix it correctly the first time they had my car. Thanks!
Recommended
WS
William S.
Fairview, PA
Ford Ranger

11/03/2018
Category:
Service
William said the business has excellent service.
Recommended
This review was collected via phone interview by Customer Research Inc.
CH
Connetta H.
Erie, PA
Mitsubishi Outlander

11/02/2018
Category:
Service
Connetta said the work turned out great and all of her questions were answered.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Melissa M.
Waterford, PA
Ford Explorer

10/27/2018
Very good service work and completed as expected
Great work and completed quickly
Recommended
JB
Jeffrey B.
Erie, PA
Chevrolet Silverado 1500

10/26/2018
Category:
Service
Jeffrey said the mechanic did what he said he was going to do.
Recommended
This review was collected via phone interview by Customer Research Inc.