Harrison's Automotive & Transmission

Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

230 Reviews

100% Would Recommend
Latest Review over 1 year ago

Reviews


EP
EDWARD P.
Preston, MD
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2016
Heidi needs a raise
Harrison's does a great job with all my cars. Last visit was done on time and right the first time. Marvin even helped advise me when I had problems away from home. Heidi coordinates the front desk great!! She is always friendly and helpful. Heidi really needs a raise for Christmas!! You can't live without her!!

DT
DEBBY T.
Preston, MD
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2016
Chev. Suburban
Everyone at Harrison's is knowledgeable, honest and hardworking. They were responsive to my needs as a customer, fixed and serviced my car, for a very fair price; and
it was ready when they said it would be. Grateful to have these guys and gals on my "fix-it" team!!

DH
Devon H.
Henderson, MD
Chevrolet Silverado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2016 Category: Service
Devon said the business has always been good. He has used them time and time again.
This review was collected via phone interview by Customer Research Inc.

TB
Tiya B.
Easton, MD
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2016 Category: Service
Tiya said she was pretty satisfied with the work done at this business.
This review was collected via phone interview by Customer Research Inc.

BF
BRIAN F.
Chester, MD
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2016
Dodge ram axel bearing
They fixed my rear axle bearing in my dodge ram. The "Humm" is gone and the truck rides 100% better.
Office was clean and staff friendly. They kept me up to date with initial diagnosis and when the repair was completed.

MB
Mike B.
Hurlock, MD
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2016 Category: Service
Mike said the business was very fair with him.
This review was collected via phone interview by Customer Research Inc.

RB
Regis B.
Easton, MD
Volkswagen Jetta
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2016 Category: Service
Regis said he was satisfied with the service he received from this business and he highly recommends them. The people there are really nice. Heidi, in the office, is great and has a great personality. Mark, the man who did the work on his vehicle, was great as well. He was very friendly on the phone. He only had one concern, he was not really happy with the way this business constructs their bill. It was very vague and more explanation is needed.
This review was collected via phone interview by Customer Research Inc.

AH
Andrew H.
Easton, MD
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11/14/2016
Customer Satisfaction
Simply perfect!! A great value, friendly service and honest employees. Heidi, of course, holds the entire business together. The best part? My repairs were done when promised and the price was as promised. Best experience I've ever had in the automotive repair business.

JG
JOSH G.
Easton, MD
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2016
Awesome customer service
I recommend the mechanic shop to everyone.

RT
Rex T.
Cambridge, MD
Dodge Durango
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2016 Category: Service
Rex said he was happy with the service provided by the business. He was satisfied with the work and they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

MW
Malik W.
Easton, MD
Volvo S80
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2016 Category: Service
Malik said every time he goes to this business, the customer service is always good.
This review was collected via phone interview by Customer Research Inc.

EP
Edward P.
Preston, MD
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2016 Category: Service
Edward said he's been going there for awhile, his vehicle is in great shape and they did what he asked.
This review was collected via phone interview by Customer Research Inc.

TW
Travis W.
Easton, MD
Nissan Quest
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2016 Category: Service
Travis said the business is always helpful and courteous. They always get the work done fast.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Easton, MD
RAM 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2016 Category: Service
Spoke with Erin. She said the business goes above and beyond and keeps in touch during the service.
This review was collected via phone interview by Customer Research Inc.

AH
Andrew H.
Easton, MD
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2016 Category: Service
Andrew said he liked the business because they gave excellent service. He would like to thank them for the great service.
This review was collected via phone interview by Customer Research Inc.

EM
ERIN M.
Denton, MD
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2016
Outstanding all the way around
5 stars, from drop off to pick up and everything inbetween was above and beyond.

JC
James C.
Denton, MD
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2016 Category: Service
James said they're knowledgeable and straightforward at this business. They explained, listened and answered all of the questions he asked.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Easton, MD
Lincoln MKZ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2016 Category: Service
Michael said they do good work.
This review was collected via phone interview by Customer Research Inc.

JE
Joe E.
Denton, MD
GMC Envoy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2016 Category: Service
Spoke with Linda. She said they were very good about fixing her vehicle. Everything went well.
This review was collected via phone interview by Customer Research Inc.

MW
MARIE W.
Easton, MD
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016
cleanliness,Professional,and would highly recommend.
Alway's Satisfy----Great Work----Highly Recommend.

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