100% Would Recommend
Latest Review 5 days ago
Kelly B. on 11/16/2017
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Kelly said the mechanic did a spectacular job and the staff has excellent customer service skills.
Vehicle: Porsche 911 Carrera
Category: Service
Service Date: 11/11/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Peter S. on 11/09/2017
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"Another attentive service by HBi!"
HBi was able to fit my maintenance appointment in on short notice. The technicians were attentive and provided amazing service. They delivered the car to me when the repair was completed. After the service, they reached out to make sure everything was completed to my satisfaction. Another great service from HBi!
Vehicle: Jaguar XK
Service Date: 10/12/2017
Review Created: 11/09/2017 08:46 AM
Joe T. on 11/09/2017
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Joe said his experience was very good. The people are very nice. They have good service and they do the work well.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 11/01/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Chris L. on 11/07/2017
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"Service"
Great customer service,not pushy,informative or
Vehicle: Porsche Boxster
Service Date: 10/25/2017
Review Created: 11/07/2017 06:14 AM
Peter S. on 09/24/2017
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"Fantastic service! "
HBi has serviced my Jaguar XK twice. Each time I've been thrilled with the results. They offer complimentary concierge service, including pick-up and drop off for the car. After service, the car is washed and vacuumed before delivery. They are thorough and because the team at HBi are all huge automobile enthusiasts, they truly care for exotic, luxury, or classic cars with the love and attention they deserve. Out of 5 stars...6 stars for HBi!
Vehicle: Jaguar XK
Service Date: 09/21/2017
Review Created: 09/24/2017 06:56 AM
Paul W. on 09/21/2017
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"Worth the drive"
I tried HBI out for service on the advice of my nephew who lives near Mocksville. It's about a 1.5 hr trip for me to get there. They have serviced my Porsche twice and I am very happy with the experience. Needed a loaner to go to Greensboro and they provided a BMW 745 iL nice. Good customer service and attention to detail is evident. No pressure for unnecessary service just good advice on potential service needs. Friendly staff, knowledgeable techs an all around good experience.
Vehicle: Porsche Boxster
Service Date: 09/18/2017
Review Created: 09/21/2017 07:10 PM
Terry A. on 09/21/2017
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"Great first impression!"
Owners are very proud of their business and take the extra steps to take care of you and your car. Very knowledgable about the racing brands and are more than willing to get you under the car (Porsche) to explain what's up. I'll definitely go there for future maintenance and upgrades!
Vehicle: Porsche Boxster
Service Date: 09/19/2017
Review Created: 09/21/2017 06:08 AM
Gretchen C. on 09/18/2017
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"Always great"
They always amaze me with the friendly and knowledgeable staff.
Vehicle: Mercedes-Benz CLK-Class
Service Date: 09/01/2017
Review Created: 09/18/2017 04:55 AM
Arthur L. on 09/14/2017
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"Service"
Appreciated the free inspection of automobile that is complimentary with any service. This way you can be proactive in keeping your auto operating efficiently.
Vehicle: Mercedes-Benz E320
Service Date: 09/11/2017
Review Created: 09/14/2017 10:35 AM
Vasili X. on 08/14/2017
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Vasili said he received good customer service.
Vehicle: BMW M5
Category: Service
Service Date: 08/11/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Richard W. on 07/26/2017
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"great service , knowledgeable staff"
excellent service
Vehicle: Volvo C70
Service Date: 07/21/2017
Review Created: 07/26/2017 06:04 PM
Doug L. on 07/25/2017
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"Tire replacement"
Great customer service & followup
Vehicle: BMW 2 Series
Service Date: 07/21/2017
Review Created: 07/25/2017 04:24 AM
Brian H. on 07/11/2017
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"Great service and very knowledgeable"
Friendly staff that goes above and beyond to ensure service is done right the first time. Very detailed and thorough.
Vehicle: Chevrolet Corvette
Service Date: 07/09/2017
Review Created: 07/11/2017 04:20 AM
Paul S. on 06/19/2017
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"Excellent service. "
These guys listen to what you have to say and do excellent work.
Vehicle: Porsche Cayenne
Service Date: 06/16/2017
Review Created: 06/19/2017 08:28 PM
John G. on 05/26/2017
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"My Daily Driven Exotic Has Finally Found A New Home!"
Clean Shop - State of the art diagnostics - GREAT manager/owner - after trying shops in Greensboro, Winston-Salem, Kernersville, and Raleigh I finally found a shop that is as if not more meticulous about my car then I am. Billy and Troy stayed until 9PM to finalize and button my car back up. From start to finish HBi Auto exceeded my expectations. If you love your vehicle and want someone to keep her healthy and up to date give HBi Auto a call and ask for Billy - you won't be disappointed! :)
Vehicle Serviced - Highly Modified Supercharged BMW M5 V10
Service Date: 05/25/2017
Review Created: 05/26/2017 07:09 AM
Jennifer R. on 05/11/2017
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"Always 5 star, exceptional customer service !"
They go beyond to insure that your car is taken car of.
Vehicle: BMW X5
Service Date: 05/08/2017
Review Created: 05/11/2017 05:27 PM
Linda S. on 05/10/2017
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"Our new "go to" place for car service!"
A wonderful experience! The guys did a great job. Loved the bonus free inspection. Our new "go to" place to take our cars now.
Vehicle: Mercedes-Benz E350
Service Date: 05/09/2017
Review Created: 05/10/2017 03:28 AM
Lee P. on 05/09/2017
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Lee said this business did a great job.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 05/05/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Luann M. on 05/03/2017
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Luann said she was very pleased with this business.
Vehicle: BMW 328i
Category: Service
Service Date: 05/01/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Gretchen C. on 04/26/2017
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"Great place!"
As always friendly, competent and honest.
Vehicle: Mercedes-Benz CLK320
Service Date: 04/25/2017
Review Created: 04/26/2017 05:53 AM
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