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Master Techs

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,435 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We have over 40 years of Volvo repair and sales experience. Full repair service and body work. We have over 40 years of Volvo repair and sales experience. Full repair service and body work.

Categories
European Auto Repair, Auto Repair, Car Maintenance
Contact
(336) 774-0084
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
101 Griffith Plaza Dr Winston-salem, NC 27103
Get Directions
Master Techs 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,435 Reviews)
Write a Review
Recent Reviews
Verified Customer
Linwood, NC
Volvo C70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Excellent staff
Always a pleasure to do business with Wesley. He treats you like a queen
Manager from Master Techs responded on 07/14/2025 09:04 AM

Thank you for the kind words!!

Wes

AV
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ANTHONTY V.
Winston Salem, NC
Volvo 240
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Very clear regarding the work needed and very prompt in getting it done. Highly recommend.
Highly recommend.
Manager from Master Techs responded on 07/14/2025 09:03 AM

Thank you for such a nice review!

Wes

MB
MARY B.
Winston Salem, NC
Volvo S40
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Friendly timely excellent servicr
Highly Recommend them
Manager from Master Techs responded on 07/09/2025 08:33 AM

Thank you so much for the nice comments!

Wes

DL
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DEBRA L.
Clemmons, NC
Volvo V70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Best in the business!
As always, the service was excellent. I trust these guys 1000%. We have been using them for almost 20 years and I will never take my Volvo anywhere else.
Manager from Master Techs responded on 07/09/2025 04:36 AM

Thank you for the kind words. We value your patronage!

Wes

JA
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JANIS A.
Winston Salem, NC
Volvo S40
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
If You Want Experience Volvo Technicians Master Tech is the Place to Go.
I have been going to Master Tech for 13 years. I have always been satisfied with their service. They are courteous , respectful and listen to what your problem is. The Volvo Technicians know how a Volvo is suppose to run no matter what the age of the car is. I have a 2007 S40 and a 2006 V50 station wagon. I wouldn't go anywhere else and never have been dissatisfied. I know that I will get great service and some one that cares and takes care of my cars like they would their own. I have had emergency situations when my car had to be towed in to them and they always fixed it in a timely manner and never refused to accept it. I can't say enough about Master Tech. If you are going to another place , you need to try Master Tech you won't regret it. Wes and the other technicians works hard to make sure your car runs right. They are the BEST!!!!!!!
Manager from Master Techs responded on 07/08/2025 01:36 PM

We really appreciate your continued loyalty! Thank you for the nice review.

Wes

Verified Customer
Winston Salem, NC
Volvo V60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Squealing V60
I was in the DC area, my V60 started to squeal talked to Wes, drove to W-S. He took it in right away and fixed the problem which was oil breathing related. My V60 is back to herself !
Manager from Master Techs responded on 07/08/2025 01:35 PM

Thanks for the kind words! I am glad we could get you in.

Wes

MS
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MIKE S.
Winston Salem, NC
Volvo S90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Great Service
This is a great Volvo Repair and Maintenance shop. Fair priced and don try and add on additional service.
Manager from Master Techs responded on 07/08/2025 01:33 PM

Thank you for trusting Master Techs with your Volvo and for such a nice review!

Wes

SB
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SCOTT B.
Advance, NC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
MasterTech
Wes and team are great at taking care of customers and making sure maintenance and repairs are done right!
Manager from Master Techs responded on 07/07/2025 06:14 AM

Thank you for the kind words!

Wes

BT
BETTY T.
Clemmons, NC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Master Tech : Number 1 mechanics
Master Tech number 1 fair, honest with excellent workmanship. Wes tells me what is needed without pushing for excessive amount of unneeded work. I trust them completely. I call him my go to man when I have a mechanical or car issue! Always king and patient!
Manager from Master Techs responded on 06/30/2025 05:26 AM

Thank you so much for the kind words!
Wes

MR
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MATT R.
Clemmons, NC
Volvo XC40
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
This company has always provided excellent care for the cars that I've had over the years.
I have been going to Master Tech for many years now and I've always been treated with the utmost respect. They are able to always fix any issues that I've had in a very timely manner and it's always cost-effective as well. If you're needing work done on your Volvo trust Wes and his team.
Manager from Master Techs responded on 06/25/2025 06:36 AM

We appreciate your business! Thank you sir.

Wes

JB
JANE B.
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Volvo XC 90
Prompt, professional, excellent Volvo service.
DH
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DIANE H.
High Point, NC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Car service
Great service, very efficient and not too expensive. Serviced with a smile.
Manager from Master Techs responded on 06/25/2025 06:34 AM

Thank you so much for the nice review!

Wes

Verified Customer
Lewisville, NC
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
New customer but will be returning
Professional and friendly service with recommendations that were provided without pushing an agenda. We will be returning.
Manager from Master Techs responded on 06/18/2025 02:31 PM

I am so glad to hear of you continuing to use us in the future. Thank you for the nice review!

Wes

RH
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RON H.
Winston Salem, NC
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Work done promptly
Would recommend there services to friends for your Volvo repairs.
Manager from Master Techs responded on 06/18/2025 05:00 AM

Thank you for such a nice review!

Wes

PC
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PAUL C.
Greensboro, NC
Volvo C30
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Paul C
Wes was very professional, diagnosed the problem and fixed it in a timely matter. He also gave the car a look over as we had just bought it used, and told us of other things to look for. Would recommend his shop without hesitation.
Manager from Master Techs responded on 06/13/2025 09:13 AM

Thank you for trusting us with your Volvo and for the great review!

Wes

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