Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

165 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


AF
Annette F.
Winston Salem, NC
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Annette said they're always great. She has used them for the past 15 years.
This review was collected via phone interview by Customer Research Inc.

MS
Martha S.
Winston Salem, NC
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Martha said they did a very good job and she was pleased.
This review was collected via phone interview by Customer Research Inc.

BS
BEN S.
Clemmons, NC
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Service
Outstanding service and I will be back again!

CP
CHRISTINE P.
Clemmons, NC
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
It was excellent!
It was excellent!

JH
JULIA H.
Winston Salem, NC
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Great Experience
I could not have ask for a better response when I stopped by Master Tech on 8/8/18 and spoke with Robert,one of the owners. Master Tech repaired my mom's Volvo earlier this year, unfortunately recently she broke down with same issue. I happen to be at a mechanic shop when she broke down so, he assisted my mom with repairs. Upon discussing the concern with Master Tech I was greeted with a kind word and how can we make it better? Very understanding mechanic shop, stood behind their work and made good on the repair. I appreciate the kindness and support I received. I would recommend Master Tech for your next car needs. Thank you for providing this type of service.

RR
Ronald R.
Winston Salem, NC
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Ronald said Robert and Wes were very polite and also very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JS
Jerry S.
Winston Salem, NC
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08/03/2018
Excellent Service
Since they only work on Volvos they are very knowledgeable about this brand of vehicle.
I did not learn about MT until my car had 30,000 miles. I have used MT for all maintenance since then.
I am more comfortable with MT than dealership in Winston-Salem. Prices are better also.
Recommended to me by a friend and I’ll gladly pass on a recommendation to anyone that has a Volvo.

NS
Neal S.
Randleman, NC
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Spoke with Neal. He said this business does great work. Robert and Wes are both great guys.
This review was collected via phone interview by Customer Research Inc.

EA
Ernie A.
Lexington, NC
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Ernie said the business provides good service at a good price.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Glen Allen, VA
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Michael said the staff was great. They were honest and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JH
JOHN H.
Mocksville, NC
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
15 Minute Oil Change plus Excellent Service at a Terrific Price!
This was our first time going to Master Techs, after a friend referred us. Robert greeted me, verified agreed on service, and got to it. I had a cup of complimentary coffee while I waited... all of 15 minutes. I've been to all the "Quick Lube Express In a Hurry Jiffster" Oil Change places over the years, but Robert got it all done faster than any of them. He also did a quick inspection of my brakes, engine seals, transmission seals, and all of the known Volvo issue spots, and took it for a short test drive. Upon his return, he admirably fielded all of my questions regarding worries about age, mileage, transmission/engine maintenance. I feel 100% better having given my business to Master Techs. Thanks so much!
- John Hall

EW
Eddie W.
Lexington, NC
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Eddie said this business was excellent.
This review was collected via phone interview by Customer Research Inc.

MN
MARY N.
Mocksville, NC
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
they take care of my car.the prices are less than others many times.
I am always treated with respect .They explain things so I understand what and why my car needs the things they do .

TM
TIM M.
Thomasville, NC
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Check up on xc90
They did a great job.

BJ
Bobby J.
Clemmons, NC
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Bobby said his experience is always great. This business is perfect.
This review was collected via phone interview by Customer Research Inc.

PH
PATRICIA H.
Winston Salem, NC
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Satisfied Customer
Highly recommend Master Tech Inc. They are efficient, competent and honest.

MC
Michelle C.
Winston Salem, NC
Volvo 240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Michelle said she's been doing business with this facility for years and she's very happy.
This review was collected via phone interview by Customer Research Inc.

JB
Jennifer B.
Lewisville, NC
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Jennifer said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Wytheville, VA
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Jim said the staff at this business are trained professionals and the prices were good too.
This review was collected via phone interview by Customer Research Inc.

DB
DAN B.
Winston Salem, NC
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018
Consistently excellent service
Timely advice, thorough review of my cars systems. Appreciate the confidence gained in my cars reliability.