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Headquarter Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,364 Reviews)
82
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Score Details

5 stars
80%
4 stars
10%
3 stars
4%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
240
Total ReScores™
4.7
ReScore™ Average
82
Net Promoter Score ®

Business Details

About

Headquarter Hyundai is your Hyundai store located in Sanford, FL. With expert technicians who provide quality Hyundai repair and maintenance, we'll make sure your Hyundai runs well for the road. Call us at (407)292-2000 to set up an appointment today. Headquarter Hyundai is your Hyundai store located in Sanford, FL. With expert technicians who provide quality Hyundai repair and maintenance, we'll make sure your Hyundai runs well for the road. Call us at (407)292-2000 to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(407) 292-0000
Closed
Business Hours

Business Hours

Mon
8:00 AM - 8:00 PM 9:00 AM - 9:00 PM
Tue
8:00 AM - 8:00 PM 9:00 AM - 9:00 PM
Wed
8:00 AM - 8:00 PM 9:00 AM - 9:00 PM
Thu
8:00 AM - 8:00 PM 9:00 AM - 9:00 PM
Fri
8:00 AM - 8:00 PM 9:00 AM - 9:00 PM
Sat
8:00 AM - 8:00 PM 9:00 AM - 9:00 PM
Sun
8:00 AM - 3:00 PM 11:00 AM - 8:00 PM
* Eastern Time (US & Canada)
3775 North Us Highway 17 92 Sanford, FL 32773
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,364 Reviews)
Write a Review
Recent Reviews
CG
gravatar
cynthia g.
Deltona, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/29/2024
0
Category: Service
under warranty
I bought my 2018 Tucson at this store. It broke down on a recent trip home from New Jersey. After some loud sound and obvious trouble the car would not accelerate unless i did it very slowly. Took it to my mechanic and he said there was something wrong with the transmission. I went to Parks Toyota to buy a new car, and they said they would give me $10,000 trade in for my car if I get it fixed, they also said it had a transmission problem. Took it to Headquarter Hyundai for a diagnostic and they called three days later to say "the problem is your aftermarket floor mat pressing against the gas pedal" Seriously!!!!???? Same floor mat as always and the problem was that the car would not accelerate, not too much acceleration. Took it to CarMax to sell and they test drove and also said there was a problem with transmission. Three mechanics said there was a problem and Headquarter Hyundai said no, even under warranty, would not even do the diagnostic. Finally had no choice to sell it to them since they were the only ones who said nothing was wrong. Lost $1200 in the deal and "BUYER BEWARE" they will probably sell this car to you with its existing problem. Probably how I bought a car from them that burns two quarts of oil between oil changes. I will forward this complaint to BBB, FTC, ADA and Elder Abuse. I am a 61 year old disabled woman and have been treated very poorly by this dealership and service department and also lost $1200 because they wouldn't fix my car even under warranty. Go to Parks Toyota if you want to be treated decently.
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