Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

4088 Reviews

ReScore Reviews™ (74)

ReScore
Overall Rating 4.3378346/5Overall Rating 4.3378346/5Overall Rating 4.3378346/5Overall Rating 4.3378346/5rating 4.3378346
Original
Overall Rating 2.27027/5Overall Rating 2.27027/5rating 2.27027rating 2.27027rating 2.27027
94% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


JB
Jamie B.
Geneva, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Great service
Great quick service

SM
Suzan M.
Oviedo, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Get the job done
I had to have my vehicle towed to the dealership. Kimberly in customer service kept me informed throughout the day on the status of my vehicle. Late Friday afternoon they informed me they were unable to get a battery in, so they gave me a loaner for the weekend. Everything ran smoothly from beginning to end. Hyuandi headquarters does a great job keeping the customer in the loop. Made for a stress free experience.

RS
Rosa S.
Sanford, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Good job.
Friendy,clean, lovet.

KK
Kevin K.
Winter Springs, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Distance from home
Very nice people and helpful

JJ
Joe J.
Oviedo, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
service review
no comment

TL
Thierry L.
Debary, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019 Category: Service
Sorry, no extra charges
Great client service. Wanted too much to patch a screw hole in my tire. Wanted too replace my air filter when it didn’t need it. I would recommend a friend but be aware of extra charges for services.

RD
Roxana D.
Sanford, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Happy customer
I had great experience. Never an issue with the service.
DAVID K Y. from Headquarter Hyundai responded on 06/19/2019

THANK YOU

Sincerely,
Dave Young
Service Manager
407-688-8640

MA
Michel A.
Casselberry, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Thanks
Thanks to Ms. Natalie at the service department for her good working
DAVID K Y. from Headquarter Hyundai responded on 06/19/2019

THANK YOU

Sincerely,
Dave Young
Service Manager
407-688-8640

Verified Customer
Lake Mary, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Close by location, beautifully new
Gayland Young was referred to me by a friend as the service advisor to see. He was friendly, helpful and efficient. My car was serviced in the timeframe I was given.
DAVID K Y. from Headquarter Hyundai responded on 06/19/2019

THANK YOU

Sincerely,
Dave Young
Service Manager
407-688-8640

HC
Hector C.
Winter Springs, FL
2007 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Excellent and fast
Reliable and courteous
DAVID K Y. from Headquarter Hyundai responded on 06/17/2019

THANK YOU

Sincerely,
Dave Young
Service Manager
407-688-8640

CB
Cynthia B.
Lake Mary, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Best Service Always
Headquarter Hyundai consistency in providing excellent customer services is greatly appreciated. Friendly and professional!

Thank you
DAVID K Y. from Headquarter Hyundai responded on 06/17/2019

THANK YOU

Sincerely,
Dave Young
Service Manager
407-688-8640

SS
Sean S.
Sanford, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/13/2019 Category: Service
No honesty, no communication, lack of care for a persons time and the way the car was whenit was dropped off
I'm done, I'll take my car someplace else going forward, I may look to change cars because I just don't like Hyundai right now!
DAVID K Y. from Headquarter Hyundai responded on 06/15/2019

Good afternoon Sean,
Thank you for taking the time to share your experience with us. I am sorry that the service took longer than expected.

Sincerely,
Dave Young
Service Manager
407-688-8640

Verified Customer
Lake Mary, FL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Always great
The service staff is always very courteous and helpful and responds quickly. Natalie is awesome!
DAVID K Y. from Headquarter Hyundai responded on 06/15/2019

THANK YOU

Sincerely,
Dave Young
Service Manager
407-688-8640

JH
Jennifer H.
Deltona, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Friendly and professional service
The new facility is nice. Everyone is friendly.
DAVID K Y. from Headquarter Hyundai responded on 06/15/2019

THANK YOU

Sincerely,
Dave Young
Service Manager
407-688-8640

FC
Freddrick C.
Daytona Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019 Category: Service
Service
The overall service was ok. I was a little disappointed that I had scheduled an appointment at 7:00am but because I didn't stay with my car I was put on the back burner while people who stayed were able to get there car fix and I had to wait until the next day for my car.
DAVID K Y. from Headquarter Hyundai responded on 06/15/2019

THANK YOU

Sincerely,
Dave Young
Service Manager
407-688-8640

JG
John G.
Altamonte Springs, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
MyHyundai
Treated very well by service personnel.

The new building is nice, but old one served my needs well.
DAVID K Y. from Headquarter Hyundai responded on 06/15/2019

THANK YOU

Sincerely,
Dave Young
Service Manager
407-688-8640

Verified Customer
Oviedo, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
New location!
Very efficient & great customer service!
DAVID K Y. from Headquarter Hyundai responded on 06/15/2019

THANK YOU

Sincerely,
Dave Young
Service Manager
407-688-8640

DM
Darlene Lewis M.
Sanford, FL
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
FANTASTIC
Professional, clean, courteous and the new place is huge, pleasant and very comfortable.
DAVID K Y. from Headquarter Hyundai responded on 06/15/2019

THANK YOU

Sincerely,
Dave Young
Service Manager
407-688-8640

Verified Customer
Sanford, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Car in for detailing
Great job!
DAVID K Y. from Headquarter Hyundai responded on 06/15/2019

THANK YOU

Sincerely,
Dave Young
Service Manager
407-688-8640

SB
Shirley B.
Lake Mary, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
New facility
Love the new location and that the mechanics are now in a climate controlled center.
DAVID K Y. from Headquarter Hyundai responded on 06/15/2019

THANK YOU

Sincerely,
Dave Young
Service Manager
407-688-8640