As usual I dropped off my car at Hectors in the morning and one of his gentleman drives me back home and I pick it up after work. Sounds simple enough? But I live on the wrong side of the train tracks in Northbrook. And a simple 5 minute drive turned into an hour. There were no complaints from Hector or his mechanic. Only from me. I won’t blame them if they decline my next request for a ride home. They are as professional as they are cordial. Thank you HMG ! PS the train sat there for 3 hours.
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