Hendrick Hyundai North


Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

972 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 3.6923077/5Overall Rating 3.6923077/5Overall Rating 3.6923077/5rating 3.6923077rating 3.6923077
Original
Overall Rating 2.61538/5Overall Rating 2.61538/5rating 2.61538rating 2.61538rating 2.61538
92% Would Recommend
100% Business Response
Latest Review 7 months ago
S R. on 09/21/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Oil Change Coupon"
The dealership would not honor a current coupon that was good for a free oil change. The reason being that the dealership changed from Hendrick Hyundai to another owner of the dealership.
Service Type:
Review Created: 09/21/2017 01:38 PM
S R. on 09/21/2017
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Oil Change Coupon"
The dealership would not honor a current coupon that was good for a free oil change. The reason being that the dealership changed from Hendrick Hyundai to another owner of the dealership.
Service Type:
Review Created: 09/21/2017 01:37 PM
Karen D. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"MY service advisor was great. Don't remember his name, but I will get it next time."
Five star, even though I was late.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 06/01/2017
Service Type: Maintenance
Review Created: 06/16/2017 03:21 PM
Molsie G. on 06/13/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Get the vehicle done in a timley manner."
Get to the root of a problem with a vehicle when there is a complaint.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 06/05/2017
Service Type: Repair
Review Created: 06/13/2017 12:54 PM
Brandon J. on 06/08/2017
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"everything was wonderful"
Everything was done in the time I need it done . will be back
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/08/2017 09:56 PM
Ronald C. on 06/08/2017
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"Don Black & Marvin"
excellent
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/05/2017
Service Type: Repair
Review Created: 06/08/2017 09:16 PM
Timothy G. on 06/08/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Better service"
Service manager was not friendly
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/05/2017
Service Type: Repair
Review Created: 06/08/2017 11:02 AM
Richard J. on 06/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Friendly and fast
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/02/2017
Service Type: Repair
Review Created: 06/08/2017 05:43 AM
James W. on 06/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Treated me like family"
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/24/2017
Service Type: Repair
Review Created: 06/03/2017 05:30 AM
Verified Customer on 06/02/2017
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"Hendrick Hyundai North Rocks!"
The staff of Hendrick Hyundai North always treat me like I'm family. I trust them to take care of my baby! My car always runs better after getting services at Hendrick Hyundai North. I won't take my car anywhere else!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/25/2017
Service Type: Repair
Review Created: 06/02/2017 07:07 PM
Cindy B. on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
This service facility did am exceptionAL job.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 05/25/2017
Service Type: Repair
Review Created: 06/01/2017 02:57 PM
Meg R. on 05/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
Other than it taking a little longer than I had hoped, the service itself was fine.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 05/25/2017
Service Type: Maintenance
Review Created: 05/31/2017 07:40 AM
Verified Customer on 05/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall"
professional and polite
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/25/2017
Service Type: Repair
Review Created: 05/30/2017 10:20 PM
Robert B. on 05/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Notch Service"
As a former BMW owner I have become accustomed to quality service. I can honestly say that my service experience at Hendricks Hyundai was equal to best service that I've ever had. Job well done!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/24/2017
Service Type: Repair
Review Created: 05/30/2017 06:54 PM
Gary L. on 05/30/2017
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"Comfortable surroundings and good location"
Because of parts, I was delayed from picking up car on Saturday or Monday and had to wait when I got their Tuesday. I enjoyed having a Rental for the time they had my car.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/23/2017
Service Type: Repair
Review Created: 05/30/2017 04:38 PM
Peter R. on 05/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service every time"
This is the best dealership experience I've had in the area!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/26/2017
Service Type: Repair
Review Created: 05/30/2017 02:44 PM
Donna P. on 05/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful"
Very quick to help
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/24/2017
Service Type: Repair
Review Created: 05/30/2017 02:36 PM
Steven L. on 05/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great sevice"
Awesome!!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/26/2017
Service Type: Repair
Review Created: 05/30/2017 12:23 PM
Verified Customer on 05/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintence"
Best customer service I have received from any car dealer.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/30/2017 10:36 AM
Leo G. on 05/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Overall it was good, I think. "
I have never had any issues when I come here. Maybe I came there to early this time. The person I spoke with did not seam to into it. When the work was done I was not told what work was done. I was just given papers to sign. While working on my car they offered good solutions for another issue my car has. An expensive solution, but a solution none the less.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/23/2017
Service Type: Repair
Review Created: 05/30/2017 04:45 AM
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