Heritage Body and Frame


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

491 Reviews

97% Would Recommend
Latest Review 6 months ago
Kaye R. on 04/13/2017
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Kaye said her experience with this business was very good. They did an excellent job and bent over backwards trying to get her vehicle back to her.
Category: Collision
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. on 04/05/2017
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Mark said the employees and the repair were great. However, their follow up was not what he expected. They originally told him it would take a week for his vehicle to be ready, but it was delayed by 3 weeks. They told him it was delayed due to the insurance company but when he spoke with the insurance company, they told him the delay was a result of parts. He was given multiple reasons for the delay and he is unsure which one it actually was. He had to contact them to figure out when his vehicle would be ready.
Category: Collision
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Brett G. on 04/05/2017
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Brett said the business did everything he asked them to do in a timely manner.
Category: Collision
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Cameron T. on 04/03/2017
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Cameron said they did phenomenal work and they were very time efficient. They were great and he will use them again.
Category: Collision
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Anne H. on 04/01/2017
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Anne said she liked this business. There was one person that was rude to her at the time of pick up.
Category: Collision
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
Shatia H. on 04/01/2017
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Shatia said she was recommended by the insurance facility and she also chose this business because of the location.
Category: Collision
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
Ashley A. on 02/24/2017
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Ashley said the repairs were great.
Category: Collision
Review Created: 02/24/2017
This review was collected via phone interview by Customer Research Inc.
Gabriela P. on 02/24/2017
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Gabriela said the staff were pleasant and they kept her updated. She was very satisfied. She found them online.
Category: Collision
Service Date: 02/17/2017
Review Created: 02/24/2017
This review was collected via phone interview by Customer Research Inc.
Crystal C. on 02/21/2017
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Crystal said they kept her well informed throughout the process and that was very helpful. Her vehicle was a week late due to additional work that was found.
Category: Collision
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Jose D. on 02/21/2017
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Jose said his overall experience was good. The business did all of the work.
Category: Collision
Service Date: 02/14/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin F. on 09/29/2016
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Kaitlin said her passenger headlight has popped out. This business was running a little behind but it was okay with her. It took about a week or two longer because they were really backed up. She found out about this business through Yelp. This business provides excellent customer service. They were friendly with her and they kept her updated.
Category: Collision
Service Date: 09/02/2016
Review Created: 09/29/2016
This review was collected via phone interview by Customer Research Inc.
Michael J. on 09/29/2016
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Michael said the service received at this business went as planned. He said his fleet company chose this business for him.
Category: Collision
Service Date: 09/21/2016
Review Created: 09/29/2016
This review was collected via phone interview by Customer Research Inc.
Tim R. on 06/29/2016
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Tim said it was excellent service.
Category: Collision
Service Date: 06/09/2016
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Andrew N. on 03/18/2016
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Andrew said they went above and beyond to help him. Since he was paying out of pocket and it was not a big job, they worked with him to keep the cost as low as possible. He said he had taken the vehicle to another business for an estimate. The other facility told him to go away and that it was not worth their time. He came to this facility because they were very helpful and more than willing to do the work.
Category: Collision
Service Date: 03/09/2016
Review Created: 03/18/2016
This review was collected via phone interview by Customer Research Inc.
Gregory A. on 03/15/2016
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Gregory said this business was amazing and the employees kept him well informed on the status of his vehicle.
Category: Collision
Service Date: 03/04/2016
Review Created: 03/15/2016
This review was collected via phone interview by Customer Research Inc.
Ron V. on 03/15/2016
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Ron said this business was professional and they did a good job on the repair.
Category: Collision
Service Date: 03/09/2016
Review Created: 03/15/2016
This review was collected via phone interview by Customer Research Inc.
Matt W. on 02/19/2016
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Matt said this business performed exceptional work.
Category: Collision
Service Date: 02/04/2016
Review Created: 02/19/2016
This review was collected via phone interview by Customer Research Inc.
Mitch N. on 02/16/2016
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Mitch said everything was very professional.
Category: Collision
Service Date: 02/08/2016
Review Created: 02/16/2016
This review was collected via phone interview by Customer Research Inc.
Tamara C. on 02/05/2016
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Tamara said everything was satisfactory. However, she was the one who had to call and wished they had initiated the contact call, instead of her having to call.
Category: Collision
Service Date: 01/27/2016
Review Created: 02/05/2016
This review was collected via phone interview by Customer Research Inc.
Steven J. on 01/28/2016
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Steven said she was satisfied with her experience with this business.
Category: Collision
Service Date: 01/07/2016
Review Created: 01/28/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 491 in total