Heritage Body and Frame

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

491 Reviews

97% Would Recommend
Latest Review 6 months ago
Review for Heritage Body and Frame
Elizabeth W. on 11/04/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Elizabeth said she was not very impressed with the customer service. She said the customer service was bad. She chose not to elaborate. They did a good job on the repair. Her vehicle was ready a week and a half late and they were not very clear about why. She said there was a parts delay. She was not kept informed during the repair process. She had to call for updates, they did not call her. The personnel were not very friendly and amiable. She will not recommend this business based on this experience.
Category: Collision
Service Date: 10/29/2013
Review Created: 11/04/2013
This review was collected via phone interview by Customer Research Inc.