Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

853 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


SJ
Steve J.
Hermitage, TN
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Spoke with Jan. She said this business' employees were above and beyond helpful. When the problem wasn't fixed, they dug deeper and found out what was going on. They were very courteous, excellent to deal with, and they will use them again.
This review was collected via phone interview by Customer Research Inc.

JP
Josh P.
Mount Juliet, TN
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Josh said he has been with the business for years and when he wants something fixed right, this is where he takes it.
This review was collected via phone interview by Customer Research Inc.

JB
JASON B.
Pleasant View, TN
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Great Service
I’ve been using Hermitage Hills Brake & Auto for years now. They are always great. They are honest about what you need done and never try to sell you extra services or products you don’t need!
Brad P. from Hermitage Hills Brake & Auto responded on 08/13/2018

THANK YOU SIR


JK
Joe K.
Hermitage, TN
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Joe said the mechanic fixed the problem and it was done for a good price.
This review was collected via phone interview by Customer Research Inc.

WM
Wilson M.
Mount Juliet, TN
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Wilson said he liked Keith and his honesty.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Old Hickory, TN
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Ken said he trusts Red and Keith and they do a good job for him. He appreciated them for being there for a long time and providing good service to him all the time.
This review was collected via phone interview by Customer Research Inc.

BH
Brent H.
Goodlettsville, TN
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Brent said the business provided very good service.
This review was collected via phone interview by Customer Research Inc.

KS
KURT S.
Nashville, TN
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Friendly and repairs done on time
Night drop office on Sunday and called me with an estimate of repairs by 8:30 Monday morning . Great pricing and repairs where done when expected. Locally owned and friendly folks.
Brad P. from Hermitage Hills Brake & Auto responded on 08/02/2018

THANK YOU KURT


GH
GREG H.
Old Hickory, TN
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018
Careful of Familiarity, it ruins a good thing.
When you get familiar with any condition, you begin to loose the sense of surprise at what you found at the start. These guys, and gal, consistently bring it, when it comes to delivering honesty, and professionalism. Shouldn’t be that big a deal; tell me the last time you had that feeling when you were at a shop having you car worked on. Still a Big Deal !!!!
Brad P. from Hermitage Hills Brake & Auto responded on 07/30/2018

THANK YOU GREG


NP
Nicholas P.
Nashville, TN
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Nicholas said that compared to others, the place has the best prices, the staff is honest and got him in and out with no problems.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Nashville, TN
Chrysler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
David said he likes the work at this facility.
This review was collected via phone interview by Customer Research Inc.

JR
JOHN R.
Old Hickory, TN
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018
Very professional and friendly.
As always, I am completely satisfied with the job done by Hermitage Hills Brake & auto. They listened to our concerns and checked the car's AC. It works great now. I appreciate knowing that I can trust that my car will be taken care of properly and thoroughly. Thanks Everyone!
Brad P. from Hermitage Hills Brake & Auto responded on 07/25/2018

THANK YOU JOHN


RB
ROCKY B.
Mount Juliet, TN
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
This is the place to go for exhaust and anything else automotive!!
I first went to Hermitage Hills almost 20 years ago to have exhaust put on my classic truck. Today I went back to do the same to my newer model truck. I cannot stress how happy I am with the end result. The staff is knowledgable and kind and truly want you to get exactly what you want. The prices are also very very good. I'd recommend Hermitage Hills to anyone and everyone I know looking to look after their vehicle. BIG THUMBS UP!!!
Brad P. from Hermitage Hills Brake & Auto responded on 07/18/2018

THANK YOU FOR THE BUSINESS AND THE GREAT REVIEW


CW
Cynthia W.
Nashville, TN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Cynthia said this business got her in quickly and gave her information she needed. They were very courteous and it was an all around good experience with them.
This review was collected via phone interview by Customer Research Inc.

SC
Sue C.
Mount Juliet, TN
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Sue said the service was really nice. As soon as she got to the business, the staff popped her hood up and looked at her vehicle. It was a clean place and everyone was friendly. She really liked it all.
This review was collected via phone interview by Customer Research Inc.

NS
Norm S.
Old Hickory, TN
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Norm said the service was great.
This review was collected via phone interview by Customer Research Inc.

JH
Josh H.
Tennessee
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Josh said, this business is good at what they do. It is good service and for a good price.
This review was collected via phone interview by Customer Research Inc.

EW
EDDIE W.
Old Hickory, TN
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
The owner Brad took his time to talk with me.
All employees very helpful and took time to explain what was needed on my 1976 corvette. They did an outstanding job and now everything is back in proper working order. If you want a job done right go see the guys at Hermitage Brake and Auto.
Brad P. from Hermitage Hills Brake & Auto responded on 07/12/2018

THANK YOU SIR


DD
David D.
Nashville, TN
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
David said Susan, in the office, was kind and the business was able to fit him in in a timely manner. The staff was able to get the work done, even though they were slammed. It was looking like they would not able to do it, but they pooled their resources, pushed, and were able to get it done the same day. He stated the vehicle feels sound, and the work seems to be genuine after he checked it himself. He is happy.
This review was collected via phone interview by Customer Research Inc.

GH
GREG H.
Old Hickory, TN
Lincoln Continental
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Special? Greg. H
I would like to think the folks at HHB&A treat me better than you ,but I’m pretty sure they treat everyone the same. Very well!
Brad P. from Hermitage Hills Brake & Auto responded on 07/12/2018

thanks Greg


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