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Hermitage Hills Brake & Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,311 Reviews)
93
Write a Review
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Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Hermitage Hills Brake And Auto has been in business for over 26 years. Our technicians have been in the industry for over 50 years offering a fantastic alternative to the impersonal and expensive repairs found at dealerships! We stand behind our work by offering 12-month/12,000 mile warranty brake pads and brake shoes, labor warranties, Hermitage Hills Brake And Auto has been in business for over 26 years. Our technicians have been in the industry for over 50 years offering a fantastic alternative to the impersonal and expensive repairs found at dealerships! We stand behind our work by offering 12-month/12,000 mile warranty brake pads and brake shoes, labor warranties, as well as a 12,000/12-month warranty on parts. We look forward to seeing you soon! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(615) 885-4475
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4014 Lebanon Pike Hermitage, TN 37076-2014
Get Directions
Hermitage Hills Brake & Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,311 Reviews)
Write a Review
Recent Reviews
KT
KIMBERLY T.
Hermitage, TN
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Replacement of one.downstream O2 sensor for 2017 Chevy traverse
Very highly trained professional mechanics and very helpful to refer other issues that they cannot fix like computer modules that need to be replaced or reprogrammed. I love their service and kindness with respect of everything and at an affordable price.
AR
ANGIE R.
Macomb, IL
Volkswagen Taos
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Brake repair
Very nice to work with.
Brad P. from Hermitage Hills Brake & Auto responded on 07/22/2025 03:09 PM

Thank you for business and for sharing your experience

SC
SPENSER C.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Take all my auto work here.
Best place for any auto work in Tennessee
Brad P. from Hermitage Hills Brake & Auto responded on 07/20/2025 09:41 AM

Thank you for the business and for sharing your experience 

KP
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KENT P.
Nashville, TN
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Good Quality Service @ a Reasonable Price
I have used Hermitage Brake & Auto for service on all of our vehicles over the last 5-10 years & have never been disappointed. Most repairs are completed the same day & their prices are reasonable & have always been quality work. Susan at the front desk is always pleasant & keeps me informed as to the status of my repairs & service. I would recommend them with no reservations.
Brad P. from Hermitage Hills Brake & Auto responded on 07/18/2025 01:45 PM

Thank you the business and sharing your experience 

Brad P. from Hermitage Hills Brake & Auto responded on 07/20/2025 06:50 PM

Thank you for sharing your experience and also being a loyal customer 

KC
gravatar
KEITH C.
Old Hickory, TN
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Consistently excellent service!
In my experience, the best!
Brad P. from Hermitage Hills Brake & Auto responded on 07/18/2025 12:42 PM

Thank you for the business

RF
gravatar
RANDALL F.
Hermitage, TN
Lincoln Nautilus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Great job
Brad took extra time to find the problem with my car. Always does a great job, thanks so much.
Brad P. from Hermitage Hills Brake & Auto responded on 07/16/2025 06:43 AM

We aprreciate you sharing your experience

WG
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WAYNE G.
Hermitage, TN
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Consistent Service
After all these years of trusting our vehicle safety to these folks, their consistent quality service, kindness, and integrity remain second to none!
Brad P. from Hermitage Hills Brake & Auto responded on 07/16/2025 06:40 AM

Thank you for being a loyal customer,  we appreciate you

SJ
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SUSAN L J.
Nashville, TN
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Battery
Always great service and friendly staff. I wouldn't take my car anywhere else.
Brad P. from Hermitage Hills Brake & Auto responded on 07/16/2025 06:39 AM

Thank you for sharing your experience, we appreciate your business

PC
PATRICK C.
Nashville, TN
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Fast and satisfying
I went in and explained what problem I had and they checked out my vehicle and told me what it was and how much it was and fixed it in a couple of hours and everything is good thanks
Brad P. from Hermitage Hills Brake & Auto responded on 07/12/2025 02:45 AM

Thank you for sharing your experience and for the business 

EL
gravatar
EDIE L.
Hermitage, TN
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Excellent service.
Excellent service.
Brad P. from Hermitage Hills Brake & Auto responded on 07/11/2025 07:41 AM

Thank you for the business and for the review

SH
Sandra H.
Memphis, TN
Chrysler Sebring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Sandra said they're friendly, professional, efficient and honest. She trusts them and she loves Susan. They don't price gouge or make up stuff, they tell her exactly what's wrong ahead of time. They know what they can do in a day, and they take her vehicle and get it done. She trusts their prices also, and she recommends them to everybody. She wanted to thank them for being a good business and for the way they operate, they're true professionals.
Recommended
Brad P. from Hermitage Hills Brake & Auto responded on 07/16/2025 06:37 AM

Thank you for sharing your experience, we appreciate you and your business 

AA
gravatar
APRIL A.
Nashville, TN
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Excellent Service, Staff,Company
This company has taken care of me for many years. I drive over 30k miles a year and of course I need lots of service. I would highly recommend them to anyone period! They are professional , honest and charge a very fair rate for their excellent work!
Brad P. from Hermitage Hills Brake & Auto responded on 07/10/2025 12:00 PM

Thank you for being a loyal customer, we appreciate you taking the time to share your experience

KC
gravatar
KEITH C.
Old Hickory, TN
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
as always, great experience
friendly, honest, fair priced, willing to explain thoroughly what's going on with your automobile… No secrets everything upfront. Great place to trust your car too.
Brad P. from Hermitage Hills Brake & Auto responded on 07/09/2025 05:14 AM

Thank you for allowing us to service your vehicle and sharing your experience

MB
MACK B.
Nashville, TN
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great people
Great service. Reliable and Honest. Good and knowledgeable mechanics who will always go the extra mile to help their customer..
Brad P. from Hermitage Hills Brake & Auto responded on 07/08/2025 03:10 PM

Thank you for sharing your experience and for the business

Verified Customer
Mount Juliet, TN
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Always Great Service
In addition to the prompt and courteous service, good communication and a fair price make Hermitage Brake and Auto an obvious choice for any automotive service and repairs.
Displaying Review 1 - 15 of 2311 in total
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