Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

993 Reviews

99% Would Recommend
Latest Review about 3 hours ago

Reviews


Verified Customer
Littleton, CO
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Service on Sept 24, 2018
Excellent team of dedicated and caring staff who provide quick and thorough service.

JJ
JOHN J.
Englewood, CO
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Best Service Anywhere !!!
Quick helpful scheduling and affordable pricing and wonderful solutions to my automotive needs! I would highly recommend this shop to anyone! This is where to take your 🚘 car !

RC
Rick C.
Littleton, CO
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Rick said every time he goes to this business, he has no problems. The employees are very courteous and they do a great job.
This review was collected via phone interview by Customer Research Inc.

BS
BRAD S.
Littleton, CO
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Oil Change
Just an oil change this visit but these guys are always fair and honest.

JS
Joe S.
Eagle, CO
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Joe said the business does good work. They are not as expensive as taking it to the manufacturer.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Colorado
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
John said this business was great to work with.
This review was collected via phone interview by Customer Research Inc.

KR
Konrad R.
Littleton, CO
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Konrad said the business was honest with him during his first visit, so he returned for service.
This review was collected via phone interview by Customer Research Inc.

MJ
MIKE J.
Littleton, CO
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Great Service
Again, I had a very positive experience during my recent service visit. Staff was honest, friendly, and professional. The work was, as always, well done.

DF
David F.
Colorado
BMW Z4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
David said they were timely, seemingly open, had good prices, and answered any questions he had.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Littleton, CO
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
4 runner oil change
Only place I take my imports. So much easier than dealer, and cheaper. John and Pat are the best.

JL
JOHN L.
Littleton, CO
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Great knowledge and customer service
I personally had put on an after market coolant bulb on my Saab. It starting having issues. I took it to HRI and they knew exactly why my Saab was giving me problems. They found the solution quickly and affordable and found the issue where other shops could not
Thank you

EB
ED B.
Littleton, CO
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Great service. Fair prices.
John and guys are great at fixing my issues and good at prioritizing my needs.

CH
Courtney H.
Colorado
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Courtney said the business was good. They were quick. She was able to drop her vehicle off a night early and was able to pick up her vehicle early.
This review was collected via phone interview by Customer Research Inc.

LA
Lillie A.
Littleton, CO
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Lillie said there was not much of a wait, and this was good for her.
This review was collected via phone interview by Customer Research Inc.

SJ
STEPHEN J.
Littleton, CO
Nissan Armada
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018
Affordable, Consistent and Reliable
This is the 7th car I've taken to Highlands Ranch Imports and it's a 20 year old Mercedes SL500 that I recently purchased. Many shy away from purchasing used luxury vehicles for fear of being either taken advantage of by a mechanic or by the sheer cost of maintaining / restoring such a vehicle. Highlands Ranch Imports makes such a purchase the opposite. While it took a few visits for them to earn my trust with my first vehicle, I've now reached a point where I simply do what they tell me needs to be done. I've yet to feel pressured into un-necessary maintenance, or pre-mature service on any of my vehicles. To date, all of the work done on my cars has been thorough with a few minor exceptions which they corrected immediately and took accountability for. I have always felt that the cost of service has been fair and they are direct and honest with respect to how I can not only save money but also prolong the live of my vehicles.

As I've said in past reviews, I have no desire to take my business elsewhere as long as HR Imports continues to operate with the same quality and integrity I come to value from them.

JM
Joe M.
Colorado
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Joe said the businesses staff was very personable, and very informative. They talked to him like a normal person as opposed to another mechanic.
This review was collected via phone interview by Customer Research Inc.

GT
Greg T.
Colorado
Volkswagen Tiguan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Greg said the staff at this facility are friendly and they did what he needed them to do. His vehicle was supposed to be done last week. His vehicle took longer to fix because of damages that were done on the first visit.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Littleton, CO
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
James said the staff members were friendly, and they take care of the problems his vehicle has.
This review was collected via phone interview by Customer Research Inc.

MC
Mary C.
Littleton, CO
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Mary said this business was very good. The communication was good. The work was good and the scheduling was good. Everything was all good.
This review was collected via phone interview by Customer Research Inc.

CB
Cory B.
Colorado
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Cory said that he had a good service at the place.
This review was collected via phone interview by Customer Research Inc.