Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1081 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Littleton, CO
Mercedes-Benz GLK-Class
Verified Customer
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05/16/2019
Service experience
Friendly staff and excellent service

NC
Nisean C.
Colorado
BMW 3 Series
Verified Customer
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05/15/2019 Category: Service
Nisean said he is happy with their service.
This review was collected via phone interview by Customer Research Inc.

JB
JOE B.
Littleton, CO
Lexus ES 300
Verified Customer
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05/07/2019
Quick Check for a Weird Noise
Once again the team at Highlands Ranch Imports exceeded my expectations. I was leaving on a trip at noon on Friday and my wife came home from the airport that morning with a grinding, very weird noise in our 2002 Lexus. After getting a quick oil change, hoping that would solve the issue which it didn't, I ran the car up to Highlands Ranch Imports. They got right on it and figured out the issue, solved it in about 30 minutes, but did the right thing and double checked everything. The issue was solved and the car runs like a dream. Thank you all for your quick, and trustworthy service!

EA
EDWARD A.
Littleton, CO
Toyota Avalon
Verified Customer
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05/02/2019
A Good Place to Maintain My Car that is not a Toyota Office
I have all maintenance, both scheduled and unscheduled, on my 2012 Toyota Avalon done at Highlands Ranch Imports and have for the last four years. They have done an excellent job doing while we wait maintenance on our car, because we only have one car and we have to wait for the work to be finished before we can leave. Counting cost, time and quality of work the job done by Highlands Ranch Imports is superior, in every way, to the work I previously had done at the closest Toyota Dealer.

EB
ED B.
Littleton, CO
Chevrolet Blazer
Verified Customer
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04/20/2019
Very trustworthy
Pat and john are awsome. They know their stuff.

Verified Customer
Littleton, CO
Toyota Camry
Verified Customer
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04/17/2019
great service, super friendly
They are trustworthy, friendly and are good mechanics. Always willing to help.

NS
Nick S.
Littleton, CO
Nissan Altima
Verified Customer
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04/15/2019 Category: Service
Nick said Jon is the best business man there is, and he would absolutely recommend this place for service.
This review was collected via phone interview by Customer Research Inc.

MS
Michele S.
Littleton, CO
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04/13/2019
Reliable, fair, honest!
Thank you John and Pat!
Always great , reliable, outstanding service!
Confidence my vehicle is running properly. Anybody I have referred has been happy too.

SJ
STEPHEN J.
Littleton, CO
Lexus RX 330
Verified Customer
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04/10/2019
I won't go anywhere else...
This is the 6th or 7th car that I've brought to Highlands Ranch Imports. The reason why I keep returning is simple... these guys stand by their work, they're reasonable and they take care of their customers. This is a no-frills shop, so I'm going to be honest, if you want massaging chairs, manicured service advisers and brand new free loaner cars this isn't the place for you. This is a locally owned business, by an honest, hard working man who will get the job done right, and if for some reason his shop didn't, he'll make it right. One other thing to note, the prices are actually very reasonable compared to the dealership, in part because they charge an honest price and because you're not having to pay extra for those massaging chairs, manicured service advisers and flashy new loaners.

PS. Okay there is one frill, they have a fridge with free pop. :)

JN
JIM N.
Littleton, CO
Honda Civic Sdn
Verified Customer
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04/06/2019
Highly recommend
Always honest and high integrity

SN
Shelly N.
Littleton, CO
Land Rover Range Rover
Verified Customer
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04/05/2019 Category: Service
Shelly said she thinks this business is great.
This review was collected via phone interview by Customer Research Inc.

DR
DONNA R.
Englewood, CO
Honda CR-V
Verified Customer
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04/04/2019
Always great reliable and quick service.
In my opinion, the best place to take your car for service for everything.

GP
GREG P.
Parker, CO
Mercedes-Benz E350
Verified Customer
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04/03/2019
The best or nothing
John & his team continue to provide outstanding service. This time for my Mercedes. Thanks HR Imports!

Verified Customer
Littleton, CO
Honda Crosstour
Verified Customer
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04/03/2019
Service can’t be beat!
I went in for a drop off oil change to be picked up later in the day. John noticed I was waiting for a ride and asked one of his technicians to start on my car so I didn’t have to bother my wife to come pick me up. His consideration and situational awareness are just two of the reasons I will continue to recommend Highlands Ranch Imports to everyone!

KP
Karen P.
Colorado
Toyota Camry
Verified Customer
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04/03/2019 Category: Service
Karen said the business did a good job and she had a good experience. She also said the staff was really nice.
This review was collected via phone interview by Customer Research Inc.

LH
LARRY H.
Denver, CO
Toyota Prius
Verified Customer
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04/02/2019
Great service
Great service as usual from a John and his team.

KK
KEVIN K.
Castle Rock, CO
BMW X3
Verified Customer
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03/29/2019
2006 BMW X3
Thanks for the service - Car runs great!

JA
JAMES A.
Volvo V70
Verified Customer
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03/27/2019
Honest Excellent Foreign Car Experts!
The owner of Highlands Ranch Imports is an honest and extremely knowledgeable master mechanic! He and his terrific expert staff always go the extra mile for their customers and fix your car right the first time! I would not take my Saab or Volvo to any other mechanic in the Denver area.

EM
Ekshay M.
Colorado
Honda Accord Coupe
Verified Customer
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03/26/2019 Category: Service
Ekshay said the service was good and so was everything else.
This review was collected via phone interview by Customer Research Inc.

AT
Austin T.
Colorado
Audi A4
Verified Customer
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03/25/2019 Category: Service
Austin said the service was quick, easy, and cheap.
This review was collected via phone interview by Customer Research Inc.