Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

238 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 5 days ago

Reviews


DM
David M.
Kissimmee, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
These folksm provide great service and stand behind their work
In late May of 2018, my 2000 Honda developed a radiator leak. I took it to Hills and Dales Auto Care. They installed a new radiator the same day and had my vehicle back to me that afternoon. They may not be the cheapest in town but they are the best. In early August 2018, I sold the vehicle to a family member. About 2 weeks later, the radiator developed a leak. She took it back to Hills and Dales Auto Care and these folks made it right. They installed a new radiator at no cost to her.
Marty L. from Hills And Dales Auto Care Inc responded on 08/28/2018

Thank You David!!!


JF
Janice F.
Canton, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Janice said the business is the best. The staff has excellent customer service and maintenance.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/23/2018

Thank You for your Business Janice !!!!!


HM
Helen M.
Massillon, OH
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Helen said she has had a great experience with them.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/23/2018

Thank You Helen!!


JL
JOHN L.
Canton, OH
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
Trusted business
Have been taking our cars here for years. We feel they have integrity and only fix what really needs fixed,. Friendly, informative, honest is how we feel about these mechanics.
Marty L. from Hills And Dales Auto Care Inc responded on 08/23/2018

Thank You for your business and trust!!


JB
James B.
Canton, OH
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
James said the employees were polite. They provided prompt service. The work was convenient.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/16/2018

Thanks Jim!


MW
Mark W.
Canton, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Mark said he was satisfied with what the employees did.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/16/2018

Thank You Mark!


JD
Janice D.
Canton, OH
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Janice said the staff is honest and have high integrity and they do a great job.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/14/2018

Thank You Janice!!


DJ
Debbie J.
Canton, OH
Oldsmobile Cutlass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Debbie said she was treated well. They did the work that needed to be done.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/14/2018

Thank You Debbie!!


MA
Matt A.
Canton, OH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Matt said the mechanic was very knowledgeable and everyone was very nice.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/10/2018

Thank You Matt!


VA
Vicky A.
Canton, OH
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Vicky said the desk person knew her by name and notified before her prior to any service work done. She likes a number of things about the service at this business.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/09/2018

Thank You for your business!!


MS
Marjory S.
Navarre, OH
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Marjory said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/14/2018

Thank You


MC
MADELEINE C.
Canton, OH
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Madeleine C
I have always considered Hills and Dales Auto Care as a reliable and honest service car center. I have sent other people there for service as
well as my daughters. If I were not moving I would always consider them my prime care car provider. In the past they always serviced
my car quickly and thoroughly and economically. You cannot ask for more than that.
Marty L. from Hills And Dales Auto Care Inc responded on 08/06/2018

Thank You!!
It has been great servicing your car over the Years.
Take Care.
Marty


EF
Eric F.
Alliance, OH
Jeep Commander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Eric said the service was good.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/06/2018

Thank You for your business!


BC
BRET C.
Massillon, OH
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
great people
my wheel cylinder blew out and when I called them they were booked solid for 4 days. they had me drop off my truck and said they will work me in. they had it done the next day I wasn't expecting to hear from them for at least a day to tell me the problem. next time they will get my business when I need something done
Marty L. from Hills And Dales Auto Care Inc responded on 08/06/2018

Thank You for your business!!


JU
James U.
Canton, OH
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
James said that he has gone to the business for a long time. They do a good job for him.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/06/2018

Thank You Jim!!


JK
Jane K.
Canton, OH
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jane said they are very good, personable, really experienced, and quick. They were able to do all of the different inspections needed.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 08/06/2018

Thank You for your business.


EL
Eillen L.
Massillon, OH
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Eillen said they did good work. Her son also goes there.
This review was collected via phone interview by Customer Research Inc.

JC
JEANNE C.
Canton, OH
Nissan JUKE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
When I need help.
I needed help with my air conditioner. They ran the test and explained everything to me and the cost be for they started work.
I also checked my brakes and told me they were good for now. One less thing to worry about at this time.
The place is clean and employees are friendly.

DK
Dolores K.
Canton, OH
Volvo 850
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Dolores said the mechanic was very honest when he diagnosed the problem.
This review was collected via phone interview by Customer Research Inc.

RA
Ross A.
Canton, OH
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Spoke with Kathy. She said they've always been really good. They would fix the issues and she would not have to go back.
This review was collected via phone interview by Customer Research Inc.
Marty L. from Hills And Dales Auto Care Inc responded on 07/18/2018

Thank You