Hillsboro Village Auto Service Review from Emily H. on 01/07/2019


EH
gravatar
Emily H.
Nashville, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/07/2019
verified customerVerified Customer
Scammers
I was given the quote of $690 for a simple thermostat repair within my cylinder head. As it turns out, I took my car to a Chevy dealership where they replaced the same exact issue for $200, all taxes and fees included. To say they were scamming me is an understatement. Will never return nor recommend this place.
Not Recommended
Eric I., Owner from Hillsboro Village Auto Service responded on 01/27/2019 08:12 AM

Hi Emily, we are sorry you are dissatisfied with your experience. We did not recommend a thermostate only. The repair would have been signficantly less if we had only estimated a thermstate replacement. We recommended a thermostate housing and thermastate assembly. This recommendation was made because the vehicle had codes for a failure to maintain proper temperature, and there was also coolant residue on the bottom of the housing. We reviewed the orignal estimate and our pricing with discounts was $163.00 less then what is specified in your review. We are glad you found a path to get your car running.