Hillsboro Village Auto Service Review from Emily H. on 01/07/2019

Emily H.
Nashville, TN
Chevrolet Sonic
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
I was given the quote of $690 for a simple thermostat repair within my cylinder head. As it turns out, I took my car to a Chevy dealership where they replaced the same exact issue for $200, all taxes and fees included. To say they were scamming me is an understatement. Will never return nor recommend this place.
Crystal I., Owner from Hillsboro Village Auto Service responded on 01/27/2019

Hi Emily, we are sorry you are dissatisfied with your experience. We did not recommend a thermostate only. The repair would have been signficantly less if we had only estimated a thermstate replacement. We recommended a thermostate housing and thermastate assembly. This recommendation was made because the vehicle had codes for a failure to maintain proper temperature, and there was also coolant residue on the bottom of the housing. We reviewed the orignal estimate and our pricing with discounts was $163.00 less then what is specified in your review. We are glad you found a path to get your car running.