98% Would Recommend
Latest Review about 21 hours ago
Tian C. on 11/20/2017
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"The BEST shop. "
I’ve been a customer for a couple years now. This time, HM Motorworks went above and beyond. Range Rovers are tough to work on. The amount of wiring and electrical work rivals a space shuttle. After having a major repairs done to my 2005 Range Rover, the engine light kept reappearing. After hours of research and testing, they diagnosed and fixed the issue.(much easier said than done) This was basically a goodwill gesture. This was the first time I actually felt bad the invoice wasn’t higher. I’ve had it back for a week now, and it drives noticeably better, tighter throttle response and better gas mileage. At this point, there is no other shop I’d even consider. Put it this way...I was naive and purchased an extended service package from BMW for my 2013 M5. The service covers ALL maintenance at BMW dealerships, HOWEVER, I still bring it to HM afterwards just to make sure the BMW dealership did things correctly. Think about that.
Vehicle: Land Rover Range Rover
Service Date: 11/15/2017
Review Created: 11/20/2017 11:18 AM
Brian C. on 11/20/2017
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Brian said the business did a great job and it was done on time. The parts were available and everything turned out great.
Vehicle: MINI Cooper Countryman
Category: Service
Service Date: 10/11/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Lynn C. on 11/18/2017
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"the people"
said good bye to an old friend
Vehicle: Jaguar XJ-S
Service Date: 11/17/2017
Review Created: 11/18/2017 04:47 AM
Darrell H. on 11/17/2017
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"Take interest in their service"
Job well done
Vehicle: BMW X5
Service Date: 11/16/2017
Review Created: 11/17/2017 05:03 PM
Patrick S. on 11/17/2017
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Patrick said everything went well it was great. He received great customer service from the sales department. His vehicle is running fine.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 10/13/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
John H. on 11/16/2017
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John said Rick, the mechanic, took very good care of him and his vehicle.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 11/11/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Eugene L. on 11/16/2017
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Eugene said this business did a great job.
Vehicle: Ford Escape
Category: Service
Service Date: 11/13/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Tyler H. on 11/15/2017
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Tyler said he brought his vehicle in, and it was done when he got back.
Vehicle: Subaru Impreza Wagon
Category: Service
Service Date: 11/08/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Jean C. on 11/14/2017
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Jean said everything was fine.
Vehicle: BMW X3
Category: Service
Service Date: 10/07/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Steve C. on 11/13/2017
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Steve said the business did a good job and all of the staff members were very honest.
Vehicle: Toyota Prius v
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Bob V. on 11/13/2017
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Bob said they went out of their way to get the work done.
Vehicle: Audi A4
Category: Service
Service Date: 10/16/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Jane H. on 11/09/2017
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"Quick response - happy customer!"
Called the shop at 3:00PM as I had a panel under the front of my car drooping. They fit me in at 4:00PM, I was out in 20 minutes, with the problem fixed. Friendly, courteous, professional are just three words to describe this business! THANK YOU!!!!!
Vehicle: Ford Escape
Service Date: 11/07/2017
Review Created: 11/09/2017 04:08 PM
Jacob V. on 11/08/2017
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Spoke with Jacob's father. He said the staff at this business are very polite and helpful. He had a good experience with this business.
Vehicle: Audi A3
Category: Service
Service Date: 10/06/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Nicole G. on 11/07/2017
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Nicole said the staff at this business is nice and honest.
Vehicle: Kia Spectra
Category: Service
Service Date: 10/31/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Aaron P. on 11/04/2017
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"Top Quality Shop"
I have been going to HM for some of my service work for years. They have worked on numerous vehicles for me, including a BMW e30 M3 track car which makes Rick drool, two different BMW X5s (one gasoline, one diesel), a Dinan e39 M5, a Porsche Carrera, a Carrera S, and two different BMW e36 M3s. Quality work every time. Fair prices, expert knowledge, and good people all around. I highly recommend them.
Review Created: 11/04/2017 12:43 PM
Lynn C. on 11/04/2017
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"people who work there"
people who work there
Vehicle: Ford Expedition
Service Date: 11/02/2017
Review Created: 11/04/2017 04:53 AM
David T. on 11/02/2017
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"Complete explanation followed by excellent service"
Rick and Haleem continue to deliver what you want when you drop off a vehicle to them. The diagnosis the issue and provide you with a straightforward strategy for repair. Factory service called for a 2800 dollar repair. Rick's experience outlined an alternative solution that cost 15% of the factory option. After a summer driving the car, it appears that Rick was correct in this diagnosis. Happy to have a team that listens. I will continue to use HM for all four of my cars.
Service Date: 05/22/2017
Review Created: 11/02/2017 12:10 PM
Lance M. on 10/31/2017
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Lance said this business was very accommodating. They fit him into the schedule and the service was done quickly. He gets a good value for the money.
Vehicle: BMW 325is
Category: Service
Service Date: 10/30/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Robert P. on 10/26/2017
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Robert said the employees delivered the service he expected at a good price.
Vehicle: BMW 3 Series
Category: Service
Service Date: 10/21/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Robert B. on 10/23/2017
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Robert said the staff did everything that was expected of them.
Vehicle: Mercedes-Benz CLS-Class
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
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