Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

876 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


FT
Fred A T.
Merrimack, NH
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Quality affordable BMW service
I have been bringing my BMW to H&M for years. Their service is as good as the dealer's but the prices are better. I definitely recommend them.

AN
Audra N.
BMW 3 Series
Verified Customer
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06/19/2019
Oil change gone bad!
My son's BMW was serviced by another shop, but wasn't working like it should. We brought it to HM Motors and Rick discovered that the wrong oil filter was put on, it was not attached, and the housing case and cover were never put on. We were worried that the engine was destroyed, but Rick was able to fix everything and my son's BMW is working well again! Thank you RIck for your help!

KV
Kevin V.
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Bailing out a DIY’r
Got into a repair job that eventually went beyond my comfort zone. Brought it to HM and they diagnosed the problem, called with an explanation and estimate and got the car back to me better than ever. Haleem, Rick and the guys are the best!

NM
Noah M.
Nashua, NH
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
fair price excellent technology friendly service
They treat my old cars like they were gems not junks but understand the concept of value engineering and when enough is enough

NI
Nicholas I.
Merrimack, NH
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Great service, great mechanics
Quick and easy oil change!

MD
Matthew D.
Milford, NH
Volvo S80
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019 Category: Service
Matthew said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DM
Doug M.
Hudson, NH
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Doug said the staff did a good job at a good price, He mentioned that he really appreciated the pick up service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Nashua, NH
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
people, work
Rick does an excellent job in explaining what work needs to be done. Excellent knowledge. This is an auto repair
that can be trusted.

GM
Geoffery M.
Hudson, NH
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Satisfied older Porsche owner
HM Motor Works has consistently provided me with honest service at a reasonable price, which is especially important when dealing with a European car that is older than some of my co-workers!

AZ
Austin Z.
New Hampshire
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Austin said they were very kind and helpful. He said Rick was very accommodating .
This review was collected via phone interview by Customer Research Inc.

PS
Peter S.
Nashua, NH
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019
Great customer service, knowledgeable staff
Efficient and knowledgeable team

SL
Steven L.
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Friendly and accommodating, I've always gotten good service at H&M Motor Works
Friendly and accommodating, I've always gotten good service at H&M Motor Works

DP
Douglas P.
Concord, NH
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Outstanding service!
From the start, Rick gave me a direct and fair estimate and gave expert recommendations for my vehicle. My service was quick and professional. I will be returning to HMMW for all my service for my BMW going forward. Thank you.

Verified Customer
Nashua, NH
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Great Service Great Team
Rick was awesome to work with and has a deep knowledge of the vehicles he supports. Great team all around and top quality work

KG
Kip G.
Bedford, NH
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Kip said this business was unbelievably awesome. They were great and knew their stuff.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Amherst, NH
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Scott said that he was able to schedule with the place and they provided him with an invoice close to the quote provided.
This review was collected via phone interview by Customer Research Inc.

JR
Jayne R.
Hollis, NH
Mercedes-Benz C320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
Great Service
HM Motor Works really does go out of their way to provide excellent customer service. Email service quotes are provided promptly and Rick is great to work with. Every time my car has been serviced by HM Motor Works they have gone the extra mile to ensure that those important little details are taken care of.

TD
Tal D.
New Hampshire
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Tal said the service was great.
This review was collected via phone interview by Customer Research Inc.

MT
Miller T.
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
B-1Service
Service was quick and professional, last service was at Mercedes dealer and had to return because they forgot to do a software upgrade. This upgrade would have solved the issue without having to replace a battery that was quoted at 55$ but cost 400$. Staying away from dealer who does not provide honest service.

TC
Tian C.
Manchester, NH
BMW M5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
Quality
HM Motorworks has some of the most knowledgeable and down to earth people. I’ve never had a bad experience.