Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

699 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


JT
James T.
Merrimack, NH
Cadillac CT6 Sedan
Verified
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07/17/2018 Category: Service
James said the staff were pleasant and did everything he asked. He was very satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

GS
Gloria S.
Merrimack, NH
Kia Optima
Verified
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07/16/2018
H&M’s the greatest!
I can call or drop by if I have a problem and they check it on for me and are always kind and polite. Thank you for all your help

JF
Joesph F.
Nashua, NH
Audi S4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Joesph said Haleem the owner was a very knowledgeable person. He also said he will not go anywhere else for his repair work.
This review was collected via phone interview by Customer Research Inc.

RM
Rick M.
New Hampshire
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Rick said he gets excellent service and they are the best mechanics he's ever worked with.
This review was collected via phone interview by Customer Research Inc.

AA
Alan A.
New Hampshire
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Alan said the staff got him in really fast, and out even faster They called before they finished, asking if there was anything else he wanted them to look at. The people at the business went over the vehicle and were very thorough.
This review was collected via phone interview by Customer Research Inc.

SH
Sara H.
Derry, NH
Honda Accord Sdn
Verified
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07/07/2018
As always a great experience
Friendly environment and excellent service. Haleem and his staff are wonderful and I wouldn’t take my vehicle anywhere else.

SJ
Sara J.
Nashua, NH
Ford Edge
Verified
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07/06/2018
Excellent Service
I usually do not take the time to write reviews but my experience at HM Motor Works was so exceptional that I felt I had to. I was in the market for a new mechanic and inspection station. Under the recommendation of a family member, I figured I'd try going to HM Motor Works. My appointment was for 4 o-clock on a Monday. I was met by Haleem, the owner, with a smile. Gave him my keys and settled in for what I presumed to be a lengthy visit as the place was very busy. Within 15-20 minutes George (the Mechanic) came out to the waiting room gave me the good news that my car was safe and would be done shortly. My car was waiting for me out front ready to go and it was only 4:35! It was also a 95 degree day and everyone was so pleasant despite the unbearable heat. I was so pleased with the service and atmosphere at HM that I will never go anywhere else again!!!

RB
Rick B.
New Hampshire
Volkswagen Eos
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Rick said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

FB
Frank B.
Amherst, NH
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
PROMISES KEPT
The owner and staff are consummate professionals who always quickly diagnose , accurately estimate costs, and repair my German as promised.

JS
Jan S.
Hollis, NH
Audi Q5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Jan said the staff was pleasant, timely, and accurate.
This review was collected via phone interview by Customer Research Inc.

AB
Alan B.
Mercedes-Benz CLK-Class
Verified
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06/20/2018
Great personal service
Makes it easy to spend the money!!! When you trust the service!!!!

JH
John H.
Merrimack, NH
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Pleasant and excellent service as usual!
Was waiting for car to get inspected, when a customer came in. They did not have a rental for them as they were all booked, so Rich gave his own BMW out as a loaner for the day! Amazing Service!!!

BB
Brad B.
Hudson, NH
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Brad said the employees were awesome and knowledgeable. They had all the answers he was looking for.
This review was collected via phone interview by Customer Research Inc.

JR
Jennifer R.
Bedford, NH
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jennifer said her overall experience was outstanding. The work was excellent.
This review was collected via phone interview by Customer Research Inc.

JT
Janice T.
New Hampshire
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Janice said the service was a gift from a radio station. She was still treated as a true customer, and with respect. She liked her experience. They were very friendly and personal. The gift was for an oil change. However, they checked out an issue with the air pressure sensor, and fixed it at no charge. She would recommend them to friends.
This review was collected via phone interview by Customer Research Inc.

LM
Lachlan M.
Bedford, NH
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Always a pleasure...
Rick, Jacob, and the gang always take great care of my Audi - while charging me less than just about any other shop I can imagine. And, as an added bonus, I get to look over some amazing rides they're always getting in... Maseratis, Ferraris, Aston Martins, Merc AMGs, Austin Healy 3000s, Porshes... the list goes on and on. Like I said... always a pleasure!

JM
Jeffery M.
Amherst, NH
BMW 3 Series
Verified
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06/02/2018
Service, good their word, stand by their work, loaner cars,.
A faulty factory replacement part they had installed failed prematurely. Although they didn't have control over the part, they replaced and installed replacement at no charge. They are serious about earning your business. Jeff M.

JM
John M.
Nashua, NH
Audi A5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
They take care of you
The folks here are very understanding. They really take care of you and the problem with your vehicle. I highly recommend this company. Great people.

AR
Arun R.
Bedford, NH
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Arun said the business did a good job and he's happy.
This review was collected via phone interview by Customer Research Inc.

EB
Eugene B.
Concord, NH
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Eugene said the business provided phenomenal service.
This review was collected via phone interview by Customer Research Inc.